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Crowd Management Jobs in Chicago, IL (NOW HIRING)

At Your Service

Security Crowd Manager

Chicago, IL · On-site

$20.50/hr

A 20-hour security training certificate, and 1 year of security experience required (Event crowd management experience or Criminal Justice studies preferred) * Ability to follow direction

At Your Service

Security Crowd Manager

Chicago, IL · On-site

$20.50/hr

A 20-hour security training certificate, and 1 year of security experience required (Event crowd management experience or Criminal Justice studies preferred) * Ability to follow direction

16 On Center

Security Agent

Chicago, IL · On-site

$18 - $23.50/hr

Whether checking IDs, securing backstage access, or assisting with crowd management, your focus will be on maintaining a safe, welcoming environment while upholding our high standards of hospitality ...

16 On Center

Security Agent

Chicago, IL

$20/hr

Whether checking IDs, securing backstage access, or assisting with crowd management, your focus will be on maintaining a safe, welcoming environment while upholding our high standards of hospitality ...

16 On Center LLC

Security Agent

Chicago, IL · On-site

$20/hr

Whether checking IDs, securing backstage access, or assisting with crowd management, your focus will be on maintaining a safe, welcoming environment while upholding our high standards of hospitality ...

Thalia Hall

Security

Chicago, IL · On-site

$20/hr

Whether checking IDs, securing backstage access, or assisting with crowd management, your focus will be on maintaining a safe, welcoming environment while upholding our high standards of hospitality ...

16 On Center

Barricade Security Agent

Chicago, IL · On-site

$20/hr

Whether checking IDs, securing backstage access, or supporting crowd management, your focus will be on maintaining a safe, welcoming environment while upholding our high standards of hospitality.

16 On Center LLC

Barricade Security Agent

Chicago, IL · On-site

$20/hr

Whether checking IDs, securing backstage access, or supporting crowd management, your focus will be on maintaining a safe, welcoming environment while upholding our high standards of hospitality.

16oncenterchicago

Barricade Security Agent

Chicago, IL · On-site

$20/hr

Whether checking IDs, securing backstage access, or supporting crowd management, your focus will be on maintaining a safe, welcoming environment while upholding our high standards of hospitality.

16 On Center

Barricade Security Agent

Chicago, IL

$20/hr

Whether checking IDs, securing backstage access, or supporting crowd management, your focus will be on maintaining a safe, welcoming environment while upholding our high standards of hospitality.

Thalia Hall

Security

Chicago, IL

$20/hr

Whether checking IDs, securing backstage access, or supporting crowd management, your focus will be on maintaining a safe, welcoming environment while upholding our high standards of hospitality.

16oncenterchicago

Barricade Security Agent

Chicago, IL · On-site

$20/hr

Whether checking IDs, securing backstage access, or supporting crowd management, your focus will be on maintaining a safe, welcoming environment while upholding our high standards of hospitality.

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Crowd Management information

See Chicago, IL salary details

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$19

$55

How much do crowd management jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for crowd management in Chicago, IL is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $10.36 and $22.45 per hour, depending on experience, location, and employer.

What is crowd management?

A Crowd Management job involves overseeing and controlling the movement of large groups of people to ensure safety and efficiency. Responsibilities typically include planning entry and exit routes, monitoring crowd behavior, resolving conflicts, and coordinating with security or emergency personnel. These roles are common at events, concerts, sports venues, and public gatherings. Strong communication, situational awareness, and crisis management skills are essential for success in this field.

What are the typical daily responsibilities in crowd management?

Professionals in crowd management are responsible for monitoring crowd behavior, enforcing safety measures, and assisting with entry and exit flow at events or venues. They coordinate with security teams, emergency services, and event staff to address any incidents or potential issues quickly. Duties often include performing regular patrols, responding to guest inquiries, and intervening when necessary to de-escalate conflicts. The pace of the work can vary depending on event size and type, but strong teamwork and continuous situational awareness are always essential.

What are the key skills and qualifications needed to thrive in crowd management?

To excel in Crowd Management, you need situational awareness, strong problem-solving abilities, and knowledge of safety protocols, often gained through experience or security-related certifications. Familiarity with radio communication equipment, surveillance systems, and emergency response procedures is commonly required. Excellent interpersonal skills, calmness under pressure, and the ability to give clear instructions distinguish top performers in this field. These competencies are vital to ensure the safety and orderly movement of large groups at events, venues, or public spaces.

What are the duties of a crowd management?

Crowd management involves overseeing and controlling large groups of people to ensure safety and order during events or in public spaces. Responsibilities include monitoring crowd behavior, implementing safety protocols, coordinating with security personnel, and using tools like barriers or signage to direct movement. Effective communication and situational awareness are essential skills for this role.

What do crowd management professionals do?

Crowd management professionals plan and coordinate the movement and safety of large groups at events, ensuring smooth flow and preventing accidents. They monitor crowd behavior, implement safety protocols, and may use tools like barriers and surveillance to maintain order. Strong communication skills and knowledge of safety regulations are essential in this role.

What are popular job titles related to Crowd Management jobs in Chicago, IL?

For Crowd Management jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Crowd Management jobs in Chicago, IL look for?

The top searched job categories for Crowd Management jobs in Chicago, IL are:

Crowd Management jobs near you
Infographic showing various Crowd Management job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $41,186 per year, or $19.8 per hour.

Security Crowd Manager

At Your Service

Chicago, IL • On-site

$20.50/hr

Part-time

Re-posted yesterday

Job description

Security Crowd Manager 

Part-time / Evening and weekends availability required 

  Multiple venue locations: 

  • United Center
  • Rate Field

General Responsibilities: 

Assist Event Security personnel in enforcing venue policies and providing each guest with a safe, comfortable and enjoyable environment to view events through complete knowledge of venue policies, available guest services, and facility familiarization. 

Demonstrated Skills:  

  • A 20-hour security training certificate, and 1 year of security experience required (Event crowd management experience or Criminal Justice studies preferred)
  • Ability to follow direction 
  • Consistent high level of customer service in a fast-paced environment
  • Approachable, friendly, and articulate
  • Self-motivator with a positive attitude
  • Ability to work effectively on a team
  • Ability to adhere to scheduling methods and procedures
  • Punctual, proactive, and accountable

Specific Duties:  

  • Promote a family atmosphere, guest enjoyment, and safety
  • Enforce all guest conduct policies
  • Assist guests with disabilities
  • Impart guest information and direction
  • Report unsafe and unpresentable circumstances within the work area
  • Have superior knowledge of facility services and physical layout
  • Guest complaint resolution
  • Incident report documentation
  • Limit entry to restricted access areas through proper checking of credentials
  • Escort athletes/performers to and from locker/dressing rooms as directed
  • Perform visual bag searches at gates to prevent the entry of prohibited items
  • Assist Guest Services and Guest Relations as necessary
  • Clear seating areas and concourses post-event
  • Prevent the departure of alcohol from inside the venue
  • Facility policy enforcement
  • Miscellaneous operational (day of the event) duties as directed

Qualifications:   

  • Must be 20 years of age or older
  • Must be available to work evening and weekend hours
  • Must be able to fully perform the essential functions of the job
  • Must be punctual and able to comply with attendance standards
  • Must be a positive, outgoing individual able to work well with large groups of people
  • Must have excellent verbal communication skills
  • Must have strong people skills and the ability to make firm decisions.
  • A 20-hour security training certificate, and 1 year of security experience required (Event crowd management experience or Criminal Justice studies preferred)
  • Must be willing and able to comply with all grooming and uniform standards. Extreme hair color, extreme facial piercings, and facial or offensive tattoos are not allowed

Additional information:   

  •  Starting Pay Rate = $20.50 per hour
  • Average work hours will not exceed 1000 hours per calendar year
  • The individual may be required to sit or walk up to 2/3 of the work shift
  • The individual may also be required to use their hands, stoop, kneel or reach with their hands up to 2/3 of the work shift
  • The individual may also be required to lift up to 10 pounds up to 2/3 of the work shift
  • The physical demands described here are representative of those which must be met by a Team Member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

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