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Crm Support Jobs in Wisconsin (NOW HIRING)

Edgeless Beauty Group

CRM Manager

Milwaukee, WI · On-site

$66K/yr

Support promotional campaigns, membership programs, admissions initiatives, and sales efforts through effective system utilization. * Provide technical support and troubleshooting for CRM and POS ...

htna

CRM Administrator

Milwaukee, WI · Hybrid

Administer & configure Microsoft Dynamics 365 applications using supported, out-of-the-box ... Manage user provisioning, security roles, and field-level security within CRM * Lead user ...

Koho Collective

WI · On-site

$70 - $90/hr

Geen losse tools, geen geforceerde processen, maar een CRM dat werkt en gedragen wordt, van marketeer tot account manager. HubSpot is daarin onze go-to: krachtig, snel evoluerend en op weg naar een ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations * Experience in in translate functional ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI

At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations. * Experience in in translate functional ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI

Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects * Anticipate customer needs ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects * Anticipate customer needs ...

Nelnet, Inc.

CRM Solutions Architect

Madison, WI · On-site

$130 - $150/hr

The CRM Solutions Architect will drive the technology vision and architecture for the organization's CRM platform(s), leading the design of scalable, secure, and integrated solutions that support ...

Procom Services

CRM Developer/Analyst

Milwaukee, WI · On-site

In addition to CRM Dynamics, the candidate will be expected to learn and support the ADX Portal that support the CRM Dynamics User Interface. Qualifications Microsoft Dynamics Analyst Mandatory ...

Hammond Power Solutions

CRM Intern

Baraboo, WI · On-site

$14.25 - $19/hr

Reporting to the US Quotations and Technical Support Manager, this position plays a key role in supporting the Sales Team. This internship provides hands-on experience with customer relationship ...

Qualysoft

For a long-term engagement supporting an internal CRM team and operations within an enterprise environment, we are looking for an experienced CRM Developer (Dynamics 365) to support implementation ...

Sonsoft Inc

MS Dynamics CRM ( Analyst )

Milwaukee, WI · On-site

Experience and understanding of in Production support and performance engineering. * Hands on experience in Dynamics CRM, .NET C#, JScript * Development, customization and configuration of Dynamics ...

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How much do crm support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for crm support in Wisconsin is $67.89, according to ZipRecruiter salary data. Most workers in this role earn between $54.09 and $86.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CRM Support specialist?

To thrive as a CRM Support specialist, you need a solid understanding of customer relationship management platforms, strong troubleshooting abilities, and often a degree in information technology or related fields. Familiarity with major CRM systems like Salesforce or Microsoft Dynamics and relevant certifications are highly valued. Excellent communication, patience, and problem-solving skills help in effectively assisting users and resolving their issues. These skills ensure smooth CRM operations, high user satisfaction, and efficient resolution of technical challenges.

What are some common challenges faced by CRM Support professionals and how can they be addressed?

CRM Support professionals often encounter challenges such as troubleshooting complex user issues, managing data integrity, and adapting to frequent updates or new feature rollouts. To address these, strong problem-solving skills, effective communication with both technical teams and end-users, and ongoing training on CRM software are essential. Building a knowledge base of recurring issues and developing standard procedures can streamline support efforts and improve response times.

What is the difference between Crm Support vs Customer Service Representative?

AspectCrm SupportCustomer Service Representative
Required CredentialsBasic IT and CRM platform knowledge, sometimes certifications like Salesforce or HubSpotCustomer service skills, sometimes certifications in communication or CRM tools
Work EnvironmentOffice or remote, focused on CRM systems and technical supportCall centers, retail, or office settings, focused on direct customer interaction
Employer & Industry UsageTech companies, sales teams, marketing departmentsRetail, telecom, hospitality, and various service industries
Search & Comparison IntentUnderstanding technical support roles within CRM platformsCustomer interaction and service skills

Crm Support primarily involves technical assistance and troubleshooting within CRM systems, often requiring specific platform knowledge. Customer Service Representatives focus on direct customer interactions, addressing inquiries, and providing support. While both roles involve customer engagement, Crm Support is more technical, whereas Customer Service Representatives emphasize communication skills.

Is CRM support a good career?

CRM support involves assisting users with customer relationship management software, often requiring technical skills and knowledge of platforms like Salesforce or HubSpot. It can be a stable career with opportunities for growth, especially for those with strong communication skills and problem-solving abilities.

What is a CRM support job role?

A CRM support job involves assisting users with customer relationship management software, troubleshooting issues, and ensuring smooth operation of the system. It often requires knowledge of CRM platforms like Salesforce or HubSpot, strong communication skills, and the ability to resolve technical problems efficiently.

What are popular job titles related to Crm Support jobs in Wisconsin?

For Crm Support jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Crm Support jobs in Wisconsin look for?

The top searched job categories for Crm Support jobs in Wisconsin are:

Crm Support jobs near you
Infographic showing various Crm Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $141,208 per year, or $67.9 per hour.

CRM Manager

Edgeless Beauty Group

Milwaukee, WI • On-site

$66K/yr

Full-time

Re-posted 5 days ago

Job description

Description
The CRM Manager is responsible for maximizing revenue growth through the strategic management, optimization, and administration of the company's AI-powered customer engagement and business management platforms, including HubSpot, Shimzy, Zenoti, Shopify, and future technology solutions.
This role serves as the primary owner of all CRM and related business systems, ensuring platform effectiveness, data integrity, user adoption, security, reporting, and process automation. The CRM Manager partners closely with Sales, Marketing, Finance, Operations, Guest Services, and Executive Leadership to drive customer acquisition, retention, engagement, and operational efficiency.
In addition to technology ownership, this position may oversee customer-facing teams, depending on the candidate's experience and organizational needs.
Essential Duties & Responsibilities
  • Serve as the primary administrator and owner of HubSpot, Shimzy, Zenoti, Shopify, and other business-critical platforms.
  • Manage system setup, configuration, customization, integrations, enhancements, and ongoing optimization.
  • Develop and maintain automated workflows that improve lead generation, conversion, customer retention, and operational efficiency.
  • Evaluate and implement AI-powered tools and technologies to support business growth initiatives.
  • Maintain system security, user access controls, permissions, and governance standards.
  • Act as the internal subject matter expert for all CRM and revenue systems
  • Partner with executive leadership to develop CRM strategies that support sales growth and customer retention.
  • Monitor lead flow, conversion metrics, customer lifecycle performance, and revenue-generating activities.
  • Develop dashboards, reports, and KPIs to support data-driven decision-making.
  • Identify opportunities to improve customer engagement through automation, segmentation, and personalized marketing initiatives.
  • Support promotional campaigns, membership programs, admissions initiatives, and sales efforts through effective system utilization.
  • Provide technical support and troubleshooting for CRM and POS systems.
  • Manage user roles, permissions, and access requests.
  • Coordinate with software vendors to resolve issues and implement enhancements.
  • Collaborate with Finance, Marketing, Sales, Operations, Guest Services, and Executive Leadership teams.
  • Lead projects involving system upgrades, integrations, and business process optimization.
  • Directly manage assigned customer-facing teams, which may include Guest Services, Admissions, and Pro Sales
  • Establish performance expectations and accountability measures.

Required Qualifications
  • 2-5 years of CRM and POS software experience.
  • 2-5 years of proven sales or revenue-generating experience.
  • Experience administering CRM platforms, customer management systems, or similar business applications.
  • Demonstrated ability to manage multiple priorities in a fast-paced environment.
  • Strong analytical, organizational, and problem-solving skills.
  • Tech-savvy with the ability to self-start, self-learn, and self-troubleshoot.
  • Experience collaborating across multiple departments
  • Knowledge of customer journey management, lead conversion, retention strategies, and revenue optimization.
  • Strong communication and interpersonal skills.
  • Well-developed planning and organizational abilities.
  • Hospitality experience in a luxury or five-star environment preferred.
  • Ability to sit and stand for extended periods throughout the day.
  • Ability to occasionally lift and carry office materials as needed.

Preferred Qualifications
  • Experience with HubSpot, Shopify, Zenoti, Shimzy, or similar CRM/POS platforms.
  • Experience leading teams, projects, or operational initiatives.
  • Experience with marketing automation and customer segmentation.
  • Bachelor's degree in Business, Marketing, Hospitality, Information Systems, or a related field preferred.
  • HubSpot certification or similar CRM certifications preferred.

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