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Crm Strategist Jobs (NOW HIRING)

Avis Budget Group

CRM Manager

Parsippany, NJ · On-site

$115K - $130K/yr

This is a hands-on CRM leadership role that requires both strategic thinking and operational execution. The ideal candidate can independently manage campaigns and customer journeys, identify ...

Colgate-Palmolive Company

CRM Manager

Overland Park, KS · On-site

$96K - $137K/yr

You will be leading strategy for and overseeing execution of a large volume of data-driven CRM marketing initiatives supporting various teams across the US business. Your priorities will be quality ...

BraveView, Inc.

CRM

Alpharetta, GA · On-site

$70/hr

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...

New

Harper Group

CRM Lead

San Francisco, CA · On-site

$150K - $190K/yr

Own the full CRM strategy. Design and run lifecycle programs that drive retention, upsell, cross-sell, and referrals across Harper's customer base. * Build and optimize automated sequences. Trigger ...

Colgate-Palmolive Company

CRM Manager

Overland Park, KS · On-site

$96K - $137K/yr

You will be leading strategy for and overseeing execution of a large volume of data-driven CRM marketing initiatives supporting various teams across the US business. Your priorities will be quality ...

BraveView, Inc.

CRM

Alpharetta, GA · On-site

$70/hr

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...

New

Hilton Worldwide Holdings, Inc.

Manager, CRM

Mclean, VA · On-site

$90K - $120K/yr

Support the Sr. Manager of CRM in developing global customer strategy, shaping priority customer groups, and driving greater customer personalization in marketing. How you'll collaborate with others:

Tripadvisor

CRM Manager

Needham, MA · On-site +1

We're seeking a strategic and data-driven CRM Manager to join our team and spearhead the development and execution of comprehensive, full-funnel CRM marketing initiatives. This pivotal role is ...

OC Sports and Entertainment

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...

SPAR Inc.

CRM Specialist

Charlotte, NC · Hybrid

Build, maintain, and enrich B2B prospect databases targeting retailers, Consumer Packaged Goods (CPG) companies, manufacturers, and other strategic markets. * Manage CRM data, including contacts ...

Vantage Recruiting

CRM Manager

Baton Rouge, LA

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

SANY America, Inc.

CRM System Expert

Peachtree City, GA · On-site

... CRM strategy, implementation, optimization, and long-term support. With deep investment and backing from SANY Group, the Americas business continues to grow rapidly, and this role is critical to ...

Stem Xpert

SAP CRM

Santa Clara, CA · On-site

... strategy, design, software engineering and systems integration. Our tightly integrated offerings ... SAP CRM- Service Modules Location: Santa Clara, CA Duration: Long Term Description: At least 7 to 9 ...

bet365

CRM Manager, Sports

Denver, CO · On-site

$105K - $130K/yr

As a CRM Manager, Sports you will develop the promotional strategy & lead in building customer loyalty for all user lifecycles through promotional offers and best in class user journeys. Through ...

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Crm Strategist information

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$45K

$139.9K

$177.5K

How much do crm strategist jobs pay per year?

As of Aug 12, 2026, the average yearly pay for crm strategist in the United States is $139,867.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,500.00 and $157,000.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a CRM strategist?

As a CRM Strategist, your typical day involves analyzing customer data and behaviors, developing targeted marketing campaigns, and working closely with sales, marketing, and IT teams to implement CRM solutions. You’ll regularly monitor and report on campaign performance, making adjustments to optimize engagement and retention. Additionally, you may be tasked with segmenting audiences, managing customer journeys, and ensuring data integrity within CRM systems. Collaboration and communication are key, as you will often bridge the gap between technical and non-technical teams to achieve business objectives.

What are the key skills and qualifications needed to thrive in the CRM strategist position, and why are they important?

To thrive as a CRM Strategist, you need a solid background in customer relationship management, data analysis, and marketing strategy, often supported by a relevant degree in marketing, business, or communications. Proficiency with CRM platforms such as Salesforce or HubSpot, data visualization tools, and certifications in CRM systems are valuable assets. Strong communication, problem-solving, and project management skills enable you to collaborate effectively across departments and translate customer insights into actionable campaigns. These skills are essential for creating effective CRM initiatives that drive customer engagement, retention, and business growth.

What is a CRM strategist?

A CRM Strategist is responsible for developing and optimizing customer relationship management (CRM) strategies to enhance customer engagement, retention, and loyalty. They analyze customer data, identify trends, and implement campaigns to improve customer experiences and business outcomes. Their role often involves working with marketing, sales, and technology teams to ensure CRM systems and strategies align with company goals. Successful CRM Strategists leverage automation, personalization, and data-driven insights to maximize customer lifetime value.

More about Crm Strategist jobs
What cities are hiring for Crm Strategist jobs? Cities with the most Crm Strategist job openings:
What are the most commonly searched types of Crm Strategist jobs? The most popular types of Crm Strategist jobs are:
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Crm Strategist jobs near you
Infographic showing various Crm Strategist job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $139,867 per year, or $67.2 per hour.

Specialist, CRM Strategic Initiatives

Macy's

Manhattan, NY • On-site

$81K - $135K/yr

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 857 frontline employees who took The Breakroom Quiz

8th of 21 rated department stores

Job description


Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Specialist, CRM Personalization takes a hands-on role in customer retention marketing and contributes strategically within the growing in-house CRM team.
What You Will Do
  • Collaborate with the CRM Senior Manager to drive performance growth by planning and executing strategic initiatives across email, app messaging, and SMS channels.
  • Work closely with marketing, creative, and technology teams across multiple business units, providing CRM expertise to support innovation and process improvements.
  • Apply deep knowledge of both production and strategic aspects of CRM tactics, while building strong relationships and effectively managing cross-team workflows.
  • Demonstrate excellent problem-solving skills and expert understanding of CRM best practices, with the ability to clearly communicate complex concepts to non-CRM audiences.
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
  • In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need
Customer Retention & CRM Strategy: Hands-on experience executing and contributing strategically to CRM initiatives across email, app messaging, and SMS channels.
Cross-Functional Collaboration: Proven ability to work closely with marketing, creative, and technology teams across multiple business units to drive innovation and improve CRM processes.
Production & Tactical Expertise: Deep knowledge of both production and strategic components of CRM tactics, with strong relationship-building and workflow management skills.
Communication & Presentation: Excellent written and verbal communication skills, with the ability to clearly explain complex CRM concepts to non-technical audiences and socialize strategies across the organization.
Data Analysis & Measurement: Strong analytical skills, preferably with experience in Microsoft Excel or similar tools, to measure project impact and inform data-driven decisions.
Project & Time Management: Self-starter with excellent organizational skills; able to manage multiple projects simultaneously, prioritize effectively, and adjust course as needed.
CRM Tools & Platforms: Experience with CRM and digital marketing platforms such as Oracle Responsys, Movable Ink, Wunderkind, or similar technologies.
Problem-Solving & Adaptability: Strong problem-solving ability with a flexible mindset to pivot strategies based on performance and organizational needs.
Who You Are
  • Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. 3+ years of experience in CRM and online marketing, either in-house or at an agency/consultancy.
  • This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
  • Able to work a flexible schedule based on department and company needs.

What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
  • Tuition reimbursement

Access the full menu of benefits offerings here.
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - apply today!
This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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About Macy's

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Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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