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Home Based Crm Strategist Jobs (NOW HIRING)

Diptyque

CRM Manager

New York, NY · On-site

... home, scented skincare products and desirable decorative objects. Striking a balance between ... Key Responsibilities CRM Strategy & Lifecycle Management * Lead the development, execution, and ...

Made In Cookware

CRM Manager

Austin, TX · On-site

*This role is based in our Austin, TX HQ. We are expanding our team and looking for our next CRM Manager. In this position, you'll be responsible for creating and implementing a CRM strategy and ...

Edgeless Beauty Group

CRM Manager

Milwaukee, WI · On-site

$66K/yr

Description The CRM Manager is responsible for maximizing revenue growth through the strategic management, optimization, and administration of the company's AI-powered customer engagement and ...

Avis Budget Group

CRM Manager

Parsippany, NJ

$115K - $130K/yr

This is a hands-on CRM leadership role that requires both strategic thinking and operational ... Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft ...

Macy's

Specialist, CRM Strategic Initiatives

Manhattan, NY · Hybrid

$81K - $135K/yr

Strong problem-solving ability with a flexible mindset to pivot strategies based on performance and ... CRM and online marketing, either in-house or at an agency/consultancy. * This role involves ...

Champion Home Builders

CRM Administrator

San Antonio, TX · Hybrid

$45K - $55K/yr

Competitive salary and performance-based incentives * Full benefits package (medical, dental ... Our sales centers offer customers a seamless home-buying experience - from model browsing to ...

Macy's

Specialist, CRM Strategic Initiatives

Manhattan, NY · On-site

$81K - $135K/yr

Strong problem-solving ability with a flexible mindset to pivot strategies based on performance and ... CRM and online marketing, either in-house or at an agency/consultancy. * This role involves ...

Colgate-Palmolive Company

CRM Manager

New York, NY · On-site

$96K - $137K/yr

... Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other ... Direct the strategic execution of agencies and technical teams to ensure purchase-based ...

Vantage Recruiting

CRM Manager

Mobile, AL

Job Title: CRM Manager Job Type: Full-time, Direct Hire Location: Open to office locations in Southeast: New Orleans, LA, Baton Rouge, LA, Mobile, AL, Birmingham, AL, Houston, TX, Dallas, TX Reports ...

MDAEdge

Microsoft Dynamics CRM Administrator

Elgin, IL · On-site

... based CRM solutions. • Ability to analyse business requirements and implement CRM solutions accordingly. • Excellent problem-solving skills, attention to detail, and user support experience.

Nwacc

$75K/yr

The Director of CRM & Student Systems provides strategic leadership for the College's customer ... Higher compensation may be considered based on qualifications directly related to position.

Rural King

Loyalty & CRM Specialist

Mattoon, IL · On-site

About us Rural King is America's Farm and Home Store, providing essentials to the communities we ... testing strategies * Identify optimization opportunities based on data and campaign results

Rural King

Loyalty & CRM Specialist

Mattoon, IL · On-site

Overview About us Rural King is America's Farm and Home Store, providing essentials to the ... testing strategies * Identify optimization opportunities based on data and campaign results

Forbes Advisor

CRM Manager (Remote)

Wilmington, DE · On-site +1

... home improvement, banking, investing, credit cards, small business, education, insurance, loans ... You'll bring your strategy to life through campaigns that hit specific revenue goals for your ...

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Home Based Crm Strategist information

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$45K

$139.9K

$177.5K

How much do home based crm strategist jobs pay per year?

As of Aug 12, 2026, the average yearly pay for home based crm strategist in the United States is $139,867.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,500.00 and $157,000.00 per year, depending on experience, location, and employer.

What is the difference between Home Based Crm Strategist vs Home Based Digital Marketing Specialist?

AspectHome Based Crm StrategistHome Based Digital Marketing Specialist
Required CredentialsCRM certifications, marketing or business degreeDigital marketing certifications, marketing or communications degree
Work EnvironmentRemote, client-focused, strategic planningRemote, campaign execution, content creation
Industry UsageCustomer relationship management, sales, marketingAdvertising, online marketing, brand promotion
Search & Comparison IntentUnderstanding CRM roles, job differencesComparing digital marketing roles, job scope

The Home Based Crm Strategist focuses on managing customer relationships and developing strategies to enhance client retention remotely. In contrast, the Home Based Digital Marketing Specialist handles online campaigns, content, and brand promotion from home. Both roles require marketing knowledge and digital skills but differ in their core focus—CRM versus digital marketing execution.

What cities are hiring for Home Based Crm Strategist jobs? Cities with the most Home Based Crm Strategist job openings:
What are the most commonly searched types of Crm Strategist jobs? The most popular types of Crm Strategist jobs are:
What states have the most Home Based Crm Strategist jobs? States with the most job openings for Home Based Crm Strategist jobs include:
Home Based Crm Strategist jobs near you

DIRECTOR OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

Micro Center

Hilliard, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers

Job description

MICRO CENTER is the nation's leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service.
Joining Micro Center means more than working in retail-it's an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.
At Micro Center, Passion, Energy, and Commitment aren't just words-they're how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day.
We are currently seeking a self-motivated, results oriented Director of Customer Relationship Management (CRM). (This position is located in our Hilliard Ohio Home Office.)
About the Role
The Director of Customer Relationship Management leads the CRM and customer data strategy for a store-led, omnichannel retail organization, with responsibility for driving customer acquisition, retention, and lifetime value.
This role manages the customer lifecycle end to end using customer data, CRM platform (Bloomreach), and personalization to connect digital touchpoints (website, email, SMS) with in-store and online behavior, ensuring a seamless and consistent customer experience. Reporting to the Chief Marketing Officer, the Director partners closely with Stores, Merchandising, Marketing, Digital, E-commerce, IT, and Analytics to align customer engagement strategies with both store performance and digital growth.
What You'll Do
Omnichannel CRM Strategy
  • Define and execute a CRM strategy that drives store traffic, store and BOPIS conversion, and integrated omnichannel experiences
  • Manage the customer lifecycle across acquisition, onboarding, engagement, retention, loyalty, and reactivation
  • Align CRM programs with store promotions, merchandising strategies, digital campaigns, and seasonal retail initiatives
  • Ensure the website and digital experiences support in-store, online, and omnichannel fulfillment options, including BOPIS

Customer Data Integrity, Segmentation & Insights
  • Maintain the integrity of customer data across all retail and digital systems, ensuring accuracy, consistency, and reliability
  • Manage customer de-duplication processes, identity resolution, and master customer records
  • Establish and maintain strong data hygiene standards, including governance, validation, and ongoing quality monitoring
  • Develop customer segments based on purchase behavior, channel engagement, geography, preferred store, and category affinity
  • Partner with analytics teams to measure customer behavior and performance across in-store, digital, and omnichannel journeys
  • Ensure compliance with privacy and data regulations (e.g., GDPR, CCPA)

Technology & Platform Management
  • Manage CRM, marketing automation, loyalty, and customer data platforms (CDPs)
  • Partner with IT, Digital, and E-commerce teams to integrate POS, e-commerce platforms, membership systems, and CRM
  • Lead optimization of CRM and personalization technologies, including Bloomreach, to support omnichannel personalization and product discovery

Lifecycle Marketing, Personalization & Geo-Targeting
  • Develop CRM-driven campaigns across email, SMS, push notifications, membership communications, and other owned channels
  • Deliver personalized messaging and offers informed by channel behavior, purchase history, and location signals
  • Use geo-targeting and store-preference data to drive store visits and online order reservations
  • Leverage website behavior to guide customers toward stores, online reservations, or omnichannel fulfillment paths
  • Establish test-and-learn frameworks to optimize personalization, cadence, and omnichannel conversion

Membership & Retention
  • Lead or closely partner on retail membership program strategy and execution
  • Develop initiatives that increase repeat purchases, visit frequency, and long-term customer value across channels
  • Use CRM insights to re-engage lapsed customers and strengthen cross-channel loyalty

Team Leadership & Cross-Functional Collaboration
  • Build, lead, and manage a high-performing CRM and lifecycle marketing team
  • Serve as the CRM and customer data subject-matter expert across the organization
  • Collaborate closely with Stores, Merchandising, Marketing, Digital, E-commerce, IT, Analytics, and Customer Support

Performance, Reporting & Optimization
  • Define and track CRM and omnichannel KPIs including:

    • Customer acquisition, retention, and lifetime value (CLV)
    • Engagement and conversion across channels
    • BOPIS adoption and conversion rates
    • Online-to-store attribution and influenced store sales
    • Store visit frequency and omnichannel revenue contribution

  • Monitor customer data quality and continuously improve accuracy and usability
  • Deliver performance reporting and strategic insights to the CMO and executive leadership
  • Continuously refine CRM programs to improve omnichannel performance and customer experience

What We're Looking For
  • Bachelor's degree in Marketing, Business, Information Systems, or a related field (MBA or an advanced degree a plus)
  • Experience in brick-and-mortar, omnichannel, or specialty retail
  • 8-12+ years of experience in CRM, lifecycle marketing, or customer experience in an omnichannel or retail environment
  • 3-5+ years of people management experience
  • Hands-on experience with CRM, marketing automation, POS, membership programs, and customer data platforms (Bloomreach strongly preferred)
  • Experience managing large-scale customer databases
  • Experience managing customer data quality, de-duplication, and data hygiene
  • Strong analytical skills with the ability to connect customer insights to store, digital, and omnichannel performance

Key Competencies
  • Omnichannel, customer-first mindset
  • Strong understanding of customer data, attribution, and segmentation
  • Experience with personalization, geo-targeting, and lifecycle marketing
  • Data-driven decision making
  • Cross-functional leadership and collaboration

Work Environment
  • On-site, 5 days per week
  • Occasional travel may be required

Benefits That Support Your Growth and Well-Being:
At Micro Center, we're committed to taking care of our associates so they can thrive-both at work and in life. Our comprehensive benefits package includes:
  • Medical, Dental & Vision Coverage for regular full-time associates
  • Competitive Employee Discount, including our Friends & Family Discount Program
  • Tuition Reimbursement and Education Savings Opportunities to support continuous learning
  • Paid Time Off for regular associates to rest, recharge, and take care of what matters most
  • 401(k) Retirement Plan with Company Match to help you plan for the future
  • Industry-Leading Vendor and Company Training to build your skills and product expertise
  • Clear Career Growth and Advancement Opportunities across the organization

Why Micro Center
Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades-and it's what makes Micro Center a truly exceptional place to build your career.
Micro Center is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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