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Crm Operations Manager Jobs (NOW HIRING)

Capgemini

Siebel CRM

New York, NY · On-site

Siebel certification is mandatory. • Design, develop, customize, and implement Siebel CRM solutions based on business requirements. • Perform Siebel application configuration, including workflows ...

Nelnet, Inc.

CRM Solutions Architect

$130K - $150K/yr

The CRM Solutions Architect will drive the technology vision and architecture for the organization's CRM platform(s), leading the design of scalable, secure, and integrated solutions that support ...

Jobsbridge

Microsoft CRM Dynamics

Walnut Creek, CA

Ability to lead mid-size development teams implementing Dynamics CRM along with custom .NET development, XRM framework, and APIs. Contribute to the functional design and architecture of CRM ...

Mondo

Sr CRM Developer

Vienna, VA · On-site

$125K - $145K/yr

Apply now: Sr. CRM Developer, location is Hybrid. The start date is ASAP for this permanent position. Job Title: Sr. CRM Developer Location-Type: Hybrid (Vienna, VA or Raleigh, NC - 1-2 Days Onsite ...

Sonsoft Inc

MS Dynamics CRM

Redmond, WA

At least 2 years of experience in Microsoft Dynamics CRM. * Hands on Dynamics CRM implementation experience. Should have worked on minimum one CRM migration project, one end to end implementation ...

Sonsoft Inc

Microsoft Dynamics CRM

Austin, TX · On-site

Minimum one project in CRM 2015 or CRM 2016 version experience. Should have experience working with CRM plugins, Javascript and workflows. Should have knowledge on integration with CRM like ...

Booz Allen Hamilton

CRM Program Specialist

Mclean, VA · On-site

$86K - $198K/yr

CRM Program Specialist The Opportunity: Drivethe adoption ofthe company's opportunitypipeline ... Ability to support continuous improvement and operational excellence * Ability to thrive in a fast ...

Omnicom

Business Manager, CRM

Chicago, IL · On-site

Track program milestones and proactively identify potential risks, timing issues, or operational ... Maintain organized records of CRM programs, creative assets, approvals, and campaign documentation.

PenFed Credit Union

CRM/CX Analyst

San Antonio, TX

The role will support department work with operational teams and assist in providing requirements ... Create and actively audit lead sources in the CRM, ensuring all leads are routed properly and that ...

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Crm Operations Manager information

See salary details

$31K

$63.5K

$118.5K

How much do crm operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for crm operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Crm Operations Manager vs Crm Analyst?

AspectCrm Operations ManagerCrm Analyst
ResponsibilitiesOversees CRM processes, manages teams, implements strategies to improve customer engagementAnalyzes customer data, generates reports, provides insights to optimize CRM campaigns
Required SkillsLeadership, project management, CRM platform expertiseData analysis, reporting, CRM software proficiency
CertificationsCRM certifications, project management certifications often preferred

The Crm Operations Manager focuses on managing CRM teams and strategies to enhance customer relationships, while the Crm Analyst concentrates on analyzing data to inform CRM decisions. Both roles require CRM platform knowledge, but differ in scope and responsibilities.

Is a CRM Operations Manager a high paying job?

A CRM Operations Manager typically earns a competitive salary that varies by industry, location, and experience level. These roles often require skills in CRM platforms, data analysis, and process optimization, which can contribute to higher compensation compared to entry-level positions.

What does a CRM operations manager do?

A CRM operations manager oversees the implementation, maintenance, and optimization of customer relationship management systems. They analyze data, coordinate with sales and marketing teams, and ensure the CRM supports business goals, often using tools like Salesforce or HubSpot. Strong analytical skills and knowledge of CRM software are essential for this role.

What cities are hiring for Crm Operations Manager jobs?

Cities with the most Crm Operations Manager job openings:

What states have the most Crm Operations Manager jobs?

States with the most job openings for Crm Operations Manager jobs include:

Crm Operations Manager jobs near you
Infographic showing various Crm Operations Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

CRM Administrator (4091)

The Recreational Group

Dalton, GA • Hybrid

Full-time

Medical, Retirement

Posted 22 days ago

Key responsibilities

  • Lead the setup and configuration of new business units within HubSpot, ensuring proper segmentation, reporting, and functionality.

  • Maintain data accuracy by auditing and managing data, user access, roles, permissions, and supporting data hygiene efforts.

  • Create and refine workflows, automations, and pipelines to optimize lead management, customer onboarding, and task tracking.

Job description

Job Summary: We are seeking a detail-oriented, technically proficient, and strategically minded CRM Administrator to lead the structure, maintenance, and continuous improvement of our HubSpot CRM platform. This role will serve as the architect and steward of our journey toward a fully integrated Enterprise-level CRM system, capable of supporting multiple business units and complex customer journeys.

The CRM Administrator will play a pivotal role in launching new business units in HubSpot, ensuring data accuracy, automating workflows, and creating robust reporting to inform decision-making. The ideal candidate is a HubSpot power user with a passion for optimizing systems, solving complex challenges, and enabling teams across Sales, Marketing, Operations, IT, and Customer Experience to work smarter and more collaboratively.

Duties & Responsibilities

  • Structure and Implementation
    • Lead the end-to-end setup of new business units within HubSpot, ensuring correct segmentation, reporting, and functionality for each.
    • Configure CRM architecture to align with organizational goals across multiple divisions and customer segments.
  • Data Management & Integrity
    • Maintain and regularly audit HubSpot data to ensure accuracy, consistency, and compliance with internal standards.
    • Manage user access, roles, and permissions to safeguard data and streamline collaboration and ensure compliance with minimum user standards.
    • Support data hygiene efforts, including duplicate record cleanup and field standardization.
  • Workflow & Process Optimization
    • Audit and refine existing workflows, automations, and lifecycle stages to optimize performance.
    • Build and maintain internal processes for lead management, customer onboarding, and task tracking.
    • Develop and support pipelines for Sales, Marketing, and Customer Success.
  • Reporting & Insights
    • Create, audit, and manage real-time dashboards and reports that inform business decisions across departments.
  • Analyze CRM data to identify trends, provide actionable insights, and recommend system improvements.
  • Cross-Functional Support
    • Collaborate closely with Sales, Marketing, Customer Experience, IT, and executive leadership to ensure the CRM meets departmental needs.
    • Support sales initiatives by building assets like contact lists, custom reports, and activity tracking.
    • Provide user training and support to ensure platform adoption and proper usage.
  • System Configuration & Administration
    • Manage and update backend configurations across Marketing Hub, Sales Hub, Service Hub, and CMS.
    • Ensure the platform is fully integrated with other business systems and tools.
    • Serve as the go-to expert for troubleshooting issues, fielding user questions, and implementing technical solutions.
  • Customer Experience
    • Play a pivotal role in the implementation of our Customer Experience strategy within HubSpot.
    • Develop the technical framework and execution plan for adopting Net Promoter Score (NPS) surveys and Customer Health Scores to better understand and serve our customers.
    • Stay current with evolving HubSpot features and tools and ensure we're leveraging new technologies—such as Breeze AI—to enhance customer experience and engagement.

Required Skills & Abilities

  • Deep knowledge and hands-on experience with HubSpot, especially with Business Unit/Brands set up and multi-hub administration.
  • Strong analytical skills and the ability to translate business needs into CRM configurations.
  • Demonstrated experience building complex workflows, reports, and dashboards within HubSpot.
  • Proficiency in data management, including segmentation, list building, and deduplication.
  • Experience collaborating with cross-functional teams and aligning stakeholders on CRM strategy.
  • Excellent organizational skills with the ability to manage multiple projects simultaneously.
  • Strong communication skills and the ability to clearly explain technical concepts to non-technical users.
  • High attention to detail and commitment to data accuracy and process consistency.
  • Comfortable working in a fast-paced environment with shifting priorities.

Preferred Qualifications

  • HubSpot certifications (e.g., HubSpot CRM, HubSpot Reporting, Workflow Automation).
  • Familiarity with other CRM or marketing automation platforms a plus.
  • Experience working in a multi-division or B2B/B2C hybrid environment.

Education & Experience

  • Bachelor's degree in marketing, related field of study or equivalent work experience

Benefits:

  • Will be eligible for health insurance the first day of the first full month following 30 days employed with The Recreational Group.
  • 401k match (30 day waiting period)

Apply