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Crm Operations Manager Jobs in Chicago, IL (NOW HIRING)

YO AI Labs

CRM Operations Specialist Remote

Chicago, IL · Remote

$40 - $100/hr

CRM Operations Specialist Job Type: Contractor Location: Remote Job Overview We are seeking experienced CRM Operations Specialists to contribute to a project focused on optimizing sales operations ...

NEWITY LLC

IT & CRM Operations Lead

Chicago, IL · On-site

$80K - $120K/yr

Job Summary We are looking for a IT & CRM Operations Lead to manage our end-user support, business application administration, and IT operations team. You will coach and work alongside a group of 4-5 ...

NEWITY

IT & CRM Operations Lead

Chicago, IL · On-site

$80K - $120K/yr

Job Summary We are looking for a IT & CRM Operations Lead to manage our end-user support, business application administration, and IT operations team. You will coach and work alongside a group of 4-5 ...

NEWITY Market

IT & CRM Operations Lead

Chicago, IL · On-site

$80K - $120K/yr

Job Summary We are looking for a IT & CRM Operations Lead to manage our end-user support, business application administration, and IT operations team. You will coach and work alongside a group of 4-5 ...

9Rooftops

CRM Manager

Chicago, IL · On-site

Recommend process improvements and best practices to enhance CRM operations and campaign execution. Required & Preferred CRM Platforms Required: Salesforce / Salesforce Marketing Cloud experience.

9Rooftops Marketing Agency, LLC

CRM Manager

Chicago, IL · On-site

$63 - $77/hr

Recommend process improvements and best practices to enhance CRM operations and campaign execution. Required & Preferred CRM Platforms Preferred (one or more): * Splash * Other CRM and marketing ...

New

9Rooftops

CRM Manager

Chicago, IL · On-site

Recommend process improvements and best practices to enhance CRM operations and campaign execution. Required & Preferred CRM Platforms Required: Salesforce / Salesforce Marketing Cloud experience.

Sunstar

CRM Marketing Manager

Schaumburg, IL · On-site

The CRM Manager is responsible for defining and leading customer relationship management (CRM) and lifecycle marketing strategy across both the Retail Consumer and Professional Dental business ...

AbbVie

CRM Transformation Director

Mettawa, IL · On-site

$160K/yr

Responsible for leading, coaching and developing a high-performing team of people leaders responsible for our operating model, Marketing Automation transformation and CRM enterprise operations.

AbbVie

CRM Transformation Director

Mettawa, IL

Responsible for leading, coaching and developing a high-performing team of people leaders responsible for our operating model, Marketing Automation transformation and CRM enterprise operations.

AbbVie

CRM Transformation Director

Mettawa, IL · On-site

Responsible for leading, coaching and developing a high-performing team of people leaders responsible for our operating model, Marketing Automation transformation and CRM enterprise operations.

Strata Information Group

Slate CRM Consultant

Chicago, IL · On-site +1

$90K - $125K/yr

... CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded ... operational insight, and a culture rooted in integrity, collaboration, and exceptional client ...

Omnicom

Business Manager, CRM

Chicago, IL · On-site

Track program milestones and proactively identify potential risks, timing issues, or operational ... Maintain organized records of CRM programs, creative assets, approvals, and campaign documentation.

Omnicom

Business Manager, CRM

Chicago, IL · Hybrid

Track program milestones and proactively identify potential risks, timing issues, or operational ... Maintain organized records of CRM programs, creative assets, approvals, and campaign documentation.

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All JobsCrm Operations JobsCrm Operations Manager JobsCrm Operations Manager Jobs in Chicago, IL

Crm Operations Manager information

See Chicago, IL salary details

$32K

$65.4K

$122.2K

How much do crm operations manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for crm operations manager in Chicago, IL is $65,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $79,900.00 per year, depending on experience, location, and employer.

What is the difference between Crm Operations Manager vs Crm Analyst?

AspectCrm Operations ManagerCrm Analyst
ResponsibilitiesOversees CRM processes, manages teams, implements strategies to improve customer engagementAnalyzes customer data, generates reports, provides insights to optimize CRM campaigns
Required SkillsLeadership, project management, CRM platform expertiseData analysis, reporting, CRM software proficiency
CertificationsCRM certifications, project management certifications often preferred

The Crm Operations Manager focuses on managing CRM teams and strategies to enhance customer relationships, while the Crm Analyst concentrates on analyzing data to inform CRM decisions. Both roles require CRM platform knowledge, but differ in scope and responsibilities.

Is a CRM Operations Manager a high paying job?

A CRM Operations Manager typically earns a competitive salary that varies by industry, location, and experience level. These roles often require skills in CRM platforms, data analysis, and process optimization, which can contribute to higher compensation compared to entry-level positions.

What does a CRM operations manager do?

A CRM operations manager oversees the implementation, maintenance, and optimization of customer relationship management systems. They analyze data, coordinate with sales and marketing teams, and ensure the CRM supports business goals, often using tools like Salesforce or HubSpot. Strong analytical skills and knowledge of CRM software are essential for this role.

What cities near Chicago, IL are hiring for Crm Operations Manager jobs?

Cities near Chicago, IL with the most Crm Operations Manager job openings:

Crm Operations Manager jobs near you
Infographic showing various Crm Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,421 per year, or $31.5 per hour.

CRM Operations Specialist Remote

YO AI Labs

Chicago, IL • Remote

$40 - $100/hr

Full-time

Posted 13 days ago

Job description

CRM Operations Specialist

Job Type: Contractor
Location: Remote

Job Overview

We are seeking experienced CRM Operations Specialists to contribute to a project focused on optimizing sales operations and customer relationship management processes.

In this role, you will apply your practical expertise in CRM platforms, sales processes, automation, and data management to help improve next-generation AI systems. You will provide real-world insights, evaluate workflows, review CRM data, and validate AI-generated outputs against practical sales operations scenarios.

No prior AI experience is required—your CRM and sales operations expertise is what matters most.

Scope of Work

  1. Evaluate and provide expert input on CRM workflows, sales processes, pipeline management, and automation logic using platforms such as Salesforce, HubSpot, and similar tools.

  2. Document existing sales operations processes, identifying workflow inefficiencies, operational challenges, and opportunities for improvement.

  3. Provide real-world CRM scenarios, examples, and feedback based on industry best practices in sales operations and enablement.

  4. Review, analyze, and annotate CRM records, data, workflows, and user interactions to support AI training objectives.

  5. Evaluate and validate AI-generated outputs for accuracy, relevance, and alignment with real-world sales and CRM operations.

  6. Review and contribute to documentation, process guides, training materials, and other CRM-related content.

  7. Assess CRM data quality and identify inconsistencies, duplication, missing information, and process gaps.

  8. Provide actionable recommendations for improving CRM adoption, workflow efficiency, automation, and sales process consistency.

  9. Collaborate with project teams and reviewers to refine CRM-related datasets, scenarios, and AI evaluation criteria.

Required Skills

  • CRM Operations

  • Sales Operations

  • Salesforce

  • HubSpot

  • CRM Data Management

  • Sales Process Optimization

  • Workflow Automation

  • CRM Data Quality

  • Process Mapping

  • Sales Enablement

  • Business Process Analysis

  • Technical & Process Documentation

Preferred Qualifications

  1. 3+ years of hands-on experience in CRM operations, sales operations, revenue operations, or a related field, with demonstrated expertise in Salesforce and/or HubSpot.

  2. Strong understanding of CRM workflows, sales pipelines, automation, lead management, opportunity management, and customer data processes.

  3. Experience optimizing sales processes, implementing CRM automations, and maintaining high standards of CRM data integrity.

  4. Familiarity with additional platforms such as Close, Apollo, Salesloft, Intercom, Freshdesk, Shopify, Crayon, or Funnel is highly valued.

  5. Strong analytical and process-mapping skills, with the ability to understand and evaluate complex business workflows.

  6. Excellent attention to detail when reviewing CRM data, processes, and system outputs.

  7. Strong written and verbal communication skills, with the ability to provide clear documentation and actionable feedback.

  8. Experience supporting software implementations, CRM training, process improvement initiatives, or sales enablement programs is a plus.

  9. No formal degree is required; practical CRM expertise, hands-on experience, and platform fluency are the primary criteria.