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Crm Manager Jobs in Rochester, NY (NOW HIRING)

Curbell, Inc.

Business Manager

Rochester, NY · On-site

$82K - $124K/yr

Use SAP CRM reporting to analyze business results. Work with corporate departments to help manage A R, Suppliers, Marketing Programs and Quality standards. (Measure by P&L Results) * Performs other ...

Brite

Public Safety Account Manager - Federal

Victor, NY · Remote

$70K - $95K/yr

Build and maintain strong customer relationships through regular engagement, strategic planning, and account management activities. * Lead responses to RFIs, RFPs, RFQs, Sources Sought notices, and ...

CivicMinds, Inc.

Sales Manager

Rochester, NY · On-site

Maintain a high degree of accuracy in sales forecasting using the CRM system ensuring a healthy, well-qualified pipeline Maintain a deep understanding of our product portfolio and how it compares to ...

Curbell, Inc.

Business Manager

Rochester, NY · On-site

$39.90 - $59.84/hr

Use SAP CRM reporting to analyze business results. Work with corporate departments to help manage A R, Suppliers, Marketing Programs and Quality standards. (Measure by P&L Results) * Performs other ...

Rotork

Sales Manager

Rochester, NY · On-site

Delivers effective reporting / Rotork Customer Engagement (CRM) to ensure that data relating to their sales activities is recorded and shared with others when needed. * Keeps informed about our ...

Rotork

Sales Manager

Rochester, NY · On-site

Delivers effective reporting / Rotork Customer Engagement (CRM) to ensure that data relating to their sales activities is recorded and shared with others when needed. * Keeps informed about our ...

Rotork

Sales Manager

Rochester, NY

Delivers effective reporting / Rotork Customer Engagement (CRM) to ensure that data relating to their sales activities is recorded and shared with others when needed. * Keeps informed about our ...

Pwc

SAP BRIM Consultant, Director

Rochester, NY

$155K - $410K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will analyze client requirements, implement CRM software solutions, and provide training and support to facilitate seamless integration and utilization of SAP CRM applications. Within our ...

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All JobsCrm JobsCrm Manager JobsCrm Manager Jobs in Rochester, NY

Crm Manager information

See Rochester, NY salary details

$38.5K

$100.8K

$169.7K

How much do crm manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for crm manager in Rochester, NY is $100,768.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $130,200.00 per year, depending on experience, location, and employer.

What does a CRM manager do?

A CRM manager handles sales and relationships with clients using the concepts of customer relationship management. Your primary goal in this position is to identify leads and target audiences for optimal ROI. Your responsibilities are to analyze the purchase and communication history of customers and develop goals that drive sales growth and improve customer retention. Your job duties also involve maintaining a database of this information, so you need experience with SQL and application development. In some CRM manager positions, you may also train other staff members to improve their sales by using your analyses and reports.

How much does a CRM manager earn?

A CRM manager's salary varies based on experience, location, and industry, but typically ranges from $70,000 to $120,000 annually. Senior roles or those in larger companies may earn higher, especially with expertise in CRM tools like Salesforce or HubSpot. Certifications and strong data analysis skills can also influence compensation.

What is the difference between Crm Manager vs Marketing Analyst?

AspectCrm ManagerMarketing Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; CRM certificationsBachelor's in Marketing, Data Analysis, or related field; Analytics certifications
Work EnvironmentCollaborates with sales, marketing, and customer service teamsFocuses on data analysis, market research, and campaign performance
Employer & Industry UsageUsed in retail, e-commerce, and service industries for customer engagementCommon in marketing agencies, retail, and tech sectors for data-driven insights

The Crm Manager primarily manages customer relationships and CRM systems, focusing on customer retention and engagement. The Marketing Analyst analyzes data to optimize marketing strategies. While both roles require marketing knowledge and analytical skills, the Crm Manager emphasizes customer relationship management, whereas the Marketing Analyst concentrates on data analysis and market research.

How does a CRM manager typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Manager works closely with both sales and marketing teams to develop strategies that enhance customer relationships and drive engagement. They coordinate campaigns, analyze customer data, and ensure that messaging is consistent across all touchpoints. Regular meetings and joint planning sessions help align goals and share insights, enabling the CRM Manager to tailor communications and automate workflows that support lead nurturing and retention. This collaboration is essential for creating a seamless customer experience and achieving business objectives.

What is a CRM manager?

CRM Managers, or Customer Relationship Management Managers, are professionals responsible for developing and implementing strategies to enhance a company's relationships with its customers. They use specialized software and data analysis to improve customer retention, increase sales, and personalize the customer experience. CRM Managers often collaborate with marketing, sales, and customer service teams to ensure that all customer interactions are efficient and effective. Their role is key in driving customer satisfaction and business growth.

What are the key skills and qualifications needed to thrive as a CRM manager, and why are they important?

To thrive as a CRM Manager, you need expertise in customer relationship management, data analysis, and marketing strategies, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly valuable. Strong communication, project management, and problem-solving skills help a CRM Manager build effective campaigns and collaborate across teams. These abilities are essential for optimizing customer engagement, driving retention, and maximizing ROI from CRM initiatives.
More about Crm Manager jobs

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For Crm Manager jobs in Rochester, NY, the most frequently searched job titles are:

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Cities near Rochester, NY with the most Crm Manager job openings:

Crm Manager jobs near you
Infographic showing various Crm Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $100,768 per year, or $48.4 per hour.

Business Manager

Curbell, Inc.

Rochester, NY • On-site

$82K - $124K/yr

Full-time

Re-posted 13 days ago

Job description

Description

This position is responsible for successfully developing and managing a business in alignment with our strategy and our organizational mission, vision and values. Responsibilities include managing Outside and Inside Sales efforts, branch administration, and providing financial results to meet company goals.

Essential Functions:

  • Executes and delivers upon a defined set of Best Business Practices for the Business Manager role. Includes managing Outside and Inside Sales, Direct Customer Involvement, Margin Management, Supplier Relationships, Inventory Management, and Training, as well as using Curbell Selling System, CRM and Sales Tools. Responsible for implementing Company initiatives at the local and regional level.
  • Develop a culture of high performance and employee engagement by inspiring, developing, and motivating internal talent. Facilitate good discussions with employees in order to understand their professional goals and aspirations. Create an environment of open communication that fosters upward feedback and suggestions. Make well informed decisions, demonstrate initiative, exhibit autonomy and execute on organization initiatives. (Measure by Employee Engagement and Retention)
  • Develop, execute, and manage a business plan to establish or grow a Branch. Manage all aspects of Profit and Loss Statement from budgeting to a year-end result in an effort to achieve acceptable profit level and ensure positive ROS and NOP growth. Use SAP CRM reporting to analyze business results. Work with corporate departments to help manage A R, Suppliers, Marketing Programs and Quality standards. (Measure by P&L Results)
  • Performs other duties as assigned.

Job Specific Requirements:

  • Experience in selling services in a business to business model; able to make group presentations.
  • Working knowledge of Microsoft Office. Knowledge of SAP, or similar system, preferred.
  • Experience with territory and sales management techniques
  • Interpersonal and communication skills
  • Ability to work out of the Rochester, NY & Orchard Park, NY branches 

Core Competencies:
• Leadership
• Communications Skills
• Setting Priorities & Time Management
• Problem Solving and Decision-Making
• Coaching/Developing People and Teams
• Managing Performance Issues

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About Curbell

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

201 - 500 Employees

Headquarters location

Orchard Park, NY, US

Year founded

1942

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