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Crm Manager Jobs in Rochester, NY (NOW HIRING)

Stem Xpert

Oracle CRM Business Analyst

Rochester, NY · On-site

$59.25 - $81.75/hr

Good to have exposure on R12 - CRM Foundation-2 years+ Service Contracts - 1 years+ Installed Base - 1 years+ Aware of the CRM Service modules and its integration areas Functionally Yes and good to ...

Stem Xpert

ORACLE EBS( CRM modules)

Rochester, NY

$60 - $74/hr

Must have functional/Techno-functional knowledge in Oracle EBS CRM modules and very strong experience in Service Contracts, Installed Base * Should have worked for global clients in a global ...

Atria Group LLC

Salesforce CRM Big Machines

Rochester, NY

$54.75 - $72.50/hr

... chain management, e-commerce solutions, and B2B public exchanges and B2B process integration ... Work with the BAs, Dev Team & Customers to resolve technical issues * Create deployment document ...

Paychex

Relationship Manager

Rochester, NY

$59K - $93K/yr

  • Medical

  • Retirement

  • PTO

Management - Preferred * Customer Service - Preferred * Relationship Management - Preferred * Presentations - Preferred * Business Strategies - Preferred * Account Management - Preferred * Customer ...

Deloitte

Change Management Manager

Rochester, NY · On-site

Ability to build and sustain professional relationships * Ability to lead projects or workstreams * Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...

First American

Vendor Relationship Manager

Rochester, NY

$112K - $149K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Participate in customer-facing discussions when vendor input or subject matter expertise is needed ... Strong negotiation, influence and stakeholder management skills * Excellent written and verbal ...

Iberdrola

Lead Analyst - Field Customer Service

Rochester, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Performs research on CRM and at the customer's premise. Communicates with customers and property owners both verbally and with written correspondence. Field activity includes High Bill, Shared Meter ...

New

Noble Gas Solutions

Sales Account Manager

Rochester, NY · On-site

$80K - $100K/yr

  • Medical

This role requires proficiency in strategic planning, project management, cold outreach, CRM management, and successful negotiation to achieve measurable results. Responsibilities * Execute and ...

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All JobsCrm JobsCrm Manager JobsCrm Manager Jobs in Rochester, NY

Crm Manager information

See Rochester, NY salary details

$38.5K

$100.8K

$169.7K

How much do crm manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for crm manager in Rochester, NY is $100,768.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $130,200.00 per year, depending on experience, location, and employer.

What does a CRM manager do?

A CRM manager handles sales and relationships with clients using the concepts of customer relationship management. Your primary goal in this position is to identify leads and target audiences for optimal ROI. Your responsibilities are to analyze the purchase and communication history of customers and develop goals that drive sales growth and improve customer retention. Your job duties also involve maintaining a database of this information, so you need experience with SQL and application development. In some CRM manager positions, you may also train other staff members to improve their sales by using your analyses and reports.

How much does a CRM manager earn?

A CRM manager's salary varies based on experience, location, and industry, but typically ranges from $70,000 to $120,000 annually. Senior roles or those in larger companies may earn higher, especially with expertise in CRM tools like Salesforce or HubSpot. Certifications and strong data analysis skills can also influence compensation.

What is the difference between Crm Manager vs Marketing Analyst?

AspectCrm ManagerMarketing Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; CRM certificationsBachelor's in Marketing, Data Analysis, or related field; Analytics certifications
Work EnvironmentCollaborates with sales, marketing, and customer service teamsFocuses on data analysis, market research, and campaign performance
Employer & Industry UsageUsed in retail, e-commerce, and service industries for customer engagementCommon in marketing agencies, retail, and tech sectors for data-driven insights

The Crm Manager primarily manages customer relationships and CRM systems, focusing on customer retention and engagement. The Marketing Analyst analyzes data to optimize marketing strategies. While both roles require marketing knowledge and analytical skills, the Crm Manager emphasizes customer relationship management, whereas the Marketing Analyst concentrates on data analysis and market research.

How does a CRM manager typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Manager works closely with both sales and marketing teams to develop strategies that enhance customer relationships and drive engagement. They coordinate campaigns, analyze customer data, and ensure that messaging is consistent across all touchpoints. Regular meetings and joint planning sessions help align goals and share insights, enabling the CRM Manager to tailor communications and automate workflows that support lead nurturing and retention. This collaboration is essential for creating a seamless customer experience and achieving business objectives.

What is a CRM manager?

CRM Managers, or Customer Relationship Management Managers, are professionals responsible for developing and implementing strategies to enhance a company's relationships with its customers. They use specialized software and data analysis to improve customer retention, increase sales, and personalize the customer experience. CRM Managers often collaborate with marketing, sales, and customer service teams to ensure that all customer interactions are efficient and effective. Their role is key in driving customer satisfaction and business growth.

What are the key skills and qualifications needed to thrive as a CRM manager, and why are they important?

To thrive as a CRM Manager, you need expertise in customer relationship management, data analysis, and marketing strategies, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly valuable. Strong communication, project management, and problem-solving skills help a CRM Manager build effective campaigns and collaborate across teams. These abilities are essential for optimizing customer engagement, driving retention, and maximizing ROI from CRM initiatives.
More about Crm Manager jobs

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Crm Manager jobs near you
Infographic showing various Crm Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $100,768 per year, or $48.4 per hour.

Senior Salesforce CRM Manager - CRM Strategy, Data Governance, Data Integrity & Marketing Automation

MDAEdge

Rochester, NY • On-site

Full-time

Re-posted 20 days ago

Job description

Job Summary:
MDAEdge is seeking a Senior CRM Manager to take ownership of their Customer Relationship Management and Email Marketing Systems. This role focuses on optimizing data quality, enhancing system functionality, and driving business development initiatives through effective CRM strategies.
Responsibilities:
• Manage and oversee the CRM and EMS platforms, ensuring seamless functionality and data accuracy.
• Design and implement efficient reporting systems to support business growth and strategic decisions.
• Oversee email campaigns, maintain templates, and manage automated communications.
• Work closely with business development teams to execute outreach strategies, events, and marketing initiatives.
• Improve data integrity and enrichment processes to maximise engagement and visibility.
• Monitor and address email deliverability issues, ensuring strong domain authority and reduced bounce rates.
• Provide training to internal teams and external partners on CRM best practices and system usage.
• Collaborate with IT and external vendors to enhance CRM integrations and drive system improvements.
• Maintain technical configurations to optimise performance and resolve system-related issues.
• Lead initiatives related to data governance, security, and compliance.
• Plan strategic mailing schedules and implement audience segmentation to refine marketing efforts.
• Support business development and digital marketing strategies with CRM-driven insights and automation.
Qualifications:
Required:
• Bachelor's degree in a related field.
• At least 10 years of CRM administration and data management experience.
• Expertise in CRM platforms, such as Salesforce, Intapp DealCloud, and EMS tools like Pardot, Vuture, Dispatch.
• Strong background in data hygiene, automation workflows, and campaign management.
• Advanced proficiency in Microsoft Office Suite, including Excel, Outlook, and Word.
• Familiarity with HTML and digital communication tools.
• Ability to manage complex projects, coordinate with multiple stakeholders, and maintain organisation.
• Understanding of marketing technology and business development methodologies.
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.

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