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Crm Manager Jobs in Decatur, GA (NOW HIRING)

DEX Imaging

Customer Relationship Manager

Atlanta, GA · On-site

ESSENTIAL DUTIES AND RESPONSIBILITIES Client Relationship Management: · Build and maintain strong ... Team Lead - Customer Relationship Manager · JOB QUALIFICATIONS/SKILL REQUIREMENTS · Ability to ...

Siemens

CRM Financial Analyst

Peachtree Corners, GA · On-site

CRM Financial Analyst Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving ...

VML

Associate Director, CRM Analytics

Atlanta, GA · On-site

As an Associate Director, CRM Analytics, you will help lead measurement, reporting, testing, and insight development for customer marketing programs across CRM channels. This role is ideal for ...

Sonsoft Inc

Oracle EBS CRM (GC--USC)

Atlanta, GA · On-site

$58.50 - $72/hr

Experience in Oracle CRM/Services, Service Contracts, Install Base & CRM Foundation: * At least 7 years of experience with functional and technical expertise in the above modules with at least 1 or ...

Sonsoft Inc

Oracle EBS CRM (GC--USC)

Atlanta, GA · On-site

$58.50 - $72/hr

Experience in Oracle CRM/Services, Service Contracts, Install Base & CRM Foundation: * At least 7 years of experience with functional and technical expertise in the above modules with at least 1 or ...

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All JobsCrm JobsCrm Manager JobsCrm Manager Jobs in Decatur, GA

Crm Manager information

See Decatur, GA salary details

$38.1K

$99.7K

$167.9K

How much do crm manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for crm manager in Decatur, GA is $99,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,600.00 and $128,900.00 per year, depending on experience, location, and employer.

What is a CRM manager?

CRM Managers, or Customer Relationship Management Managers, are professionals responsible for developing and implementing strategies to enhance a company's relationships with its customers. They use specialized software and data analysis to improve customer retention, increase sales, and personalize the customer experience. CRM Managers often collaborate with marketing, sales, and customer service teams to ensure that all customer interactions are efficient and effective. Their role is key in driving customer satisfaction and business growth.

What does a CRM manager do?

A CRM manager handles sales and relationships with clients using the concepts of customer relationship management. Your primary goal in this position is to identify leads and target audiences for optimal ROI. Your responsibilities are to analyze the purchase and communication history of customers and develop goals that drive sales growth and improve customer retention. Your job duties also involve maintaining a database of this information, so you need experience with SQL and application development. In some CRM manager positions, you may also train other staff members to improve their sales by using your analyses and reports.

What are the key skills and qualifications needed to thrive as a CRM manager, and why are they important?

To thrive as a CRM Manager, you need expertise in customer relationship management, data analysis, and marketing strategies, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly valuable. Strong communication, project management, and problem-solving skills help a CRM Manager build effective campaigns and collaborate across teams. These abilities are essential for optimizing customer engagement, driving retention, and maximizing ROI from CRM initiatives.

How does a CRM manager typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Manager works closely with both sales and marketing teams to develop strategies that enhance customer relationships and drive engagement. They coordinate campaigns, analyze customer data, and ensure that messaging is consistent across all touchpoints. Regular meetings and joint planning sessions help align goals and share insights, enabling the CRM Manager to tailor communications and automate workflows that support lead nurturing and retention. This collaboration is essential for creating a seamless customer experience and achieving business objectives.

What is the difference between Crm Manager vs Marketing Analyst?

AspectCrm ManagerMarketing Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; CRM certificationsBachelor's in Marketing, Data Analysis, or related field; Analytics certifications
Work EnvironmentCollaborates with sales, marketing, and customer service teamsFocuses on data analysis, market research, and campaign performance
Employer & Industry UsageUsed in retail, e-commerce, and service industries for customer engagementCommon in marketing agencies, retail, and tech sectors for data-driven insights

The Crm Manager primarily manages customer relationships and CRM systems, focusing on customer retention and engagement. The Marketing Analyst analyzes data to optimize marketing strategies. While both roles require marketing knowledge and analytical skills, the Crm Manager emphasizes customer relationship management, whereas the Marketing Analyst concentrates on data analysis and market research.

How much does a CRM manager earn?

A CRM manager's salary varies based on experience, location, and industry, but typically ranges from $70,000 to $120,000 annually. Senior roles or those in larger companies may earn higher, especially with expertise in CRM tools like Salesforce or HubSpot. Certifications and strong data analysis skills can also influence compensation.

What skills does a CRM manager need?

A CRM manager needs strong communication and analytical skills to interpret customer data and develop targeted marketing strategies. Proficiency with CRM software such as Salesforce or HubSpot, along with knowledge of data management, segmentation, and automation tools, is essential. Additionally, project management abilities and understanding of customer lifecycle processes are important for success in the role.
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Crm Manager jobs near you
Infographic showing various Crm Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $99,713 per year, or $47.9 per hour.

URGENT NEED ---- CRM Director / Architect - Alpharetta, GA - Onsite - LOCAL

Navtech, Inc.

Alpharetta, GA • On-site

Full-time

Re-posted 21 days ago

Job description

I have an opportunity for "CRM Director / Architect - Alpharetta, GA - Onsite - LOCAL" and I am looking for a candidate who can join Immediately if you are interested, reply to me with your updated resume or if you could refer someone I would really appreciate it.
Position : CRM Director / Architect
Location : Alpharetta, GA - Onsite - LOCAL
Duration : 6 to 12+ Months
Visa : Any - C2C - W2
Job Description:
We are seeking a dynamic CRM Director with extensive Salesforce technical expertise and a strong background in the Banking, Financial Services, and Insurance (BFSI) sector. The ideal candidate will specialize in Salesforce Financial Services Cloud (FSC) and lead our CRM initiatives, driving business growth and enhancing customer experience.
Key Responsibilities:
  • Strategic Leadership: Develop and execute the CRM strategy aligned with the bank's business objectives. Lead the CRM team to deliver innovative solutions that improve customer experience and support business growth.
  • Salesforce FSC Implementation: Oversee the implementation and optimization of Salesforce Financial Services Cloud (FSC) tailored to the needs of the BFSI sector. Collaborate with cross-functional teams to ensure seamless integration with other systems and processes.
  • Customer Insights: Leverage data analytics and customer insights to identify opportunities for enhancing engagement and satisfaction. Implement strategies to boost customer loyalty and retention.
  • Team Management: Lead, mentor, and develop a high-performing CRM team. Foster an environment of collaboration and continuous improvement.
  • Stakeholder Collaboration: Work closely with senior management, marketing, sales, and customer service teams to align CRM initiatives with business goals and customer needs.
  • Technology Integration: Ensure seamless integration of CRM systems with other technology platforms and tools. Oversee the development and maintenance of CRM-related applications.
  • Compliance and Security: Ensure all CRM activities comply with regulatory requirements and data security standards. Implement best practices for data governance and privacy.

Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Master's degree preferred.
  • Minimum of 10 years of experience in CRM management, with a focus on the BFSI sector.
  • Proven experience with Salesforce Financial Services Cloud (FSC) implementation and management, as well as managing Salesforce orgs integrated with managed packages like Terafina, nCino, etc.
  • Knowledge of MuleSoft is an added advantage.
  • Strong leadership and team management skills.
  • Excellent analytical and problem-solving abilities.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Knowledge of regulatory requirements and data security standards in the BFSI sector.

Preferred Skills:
  • Certification in Salesforce Financial Services Cloud (FSC).
  • Experience with other CRM platforms and tools.

Regards,
Alex . K
NAVTECH INC
P : (224) 348-1340 E : Alex@navtechusa.com
1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008
www.Navtechusa.com E-Verified Company.
Navtech logo

About Navtech

Sourced by ZipRecruiter

Industry

Civil engineering construction

Company size

11 - 50 Employees

Headquarters location

New Bloomfield, PA, US

Year founded

1996

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