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Crm Manager Jobs in Decatur, GA (NOW HIRING)

TekWissen

CRM Project Manager

Atlanta, GA · On-site

Position : CRM Project Manager Location : Atlanta, GA Duration : 7 month This resource should have 3 to 5 years of experience in managing and executing CRM projects Overall experience of 10+yrs.

TOGETHXR

Senior CRM Marketing Manager

Atlanta, GA · On-site

As Senior CRM Marketing Manager, you will be experienced in leading audience development and segmentation, working with marketing automation tools, understanding data workflows, and can execute ...

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Crm Manager information

See Decatur, GA salary details

$38.1K

$99.7K

$167.9K

How much do crm manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for crm manager in Decatur, GA is $99,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,600.00 and $128,900.00 per year, depending on experience, location, and employer.

What is a CRM manager?

CRM Managers, or Customer Relationship Management Managers, are professionals responsible for developing and implementing strategies to enhance a company's relationships with its customers. They use specialized software and data analysis to improve customer retention, increase sales, and personalize the customer experience. CRM Managers often collaborate with marketing, sales, and customer service teams to ensure that all customer interactions are efficient and effective. Their role is key in driving customer satisfaction and business growth.

What does a CRM manager do?

A CRM manager handles sales and relationships with clients using the concepts of customer relationship management. Your primary goal in this position is to identify leads and target audiences for optimal ROI. Your responsibilities are to analyze the purchase and communication history of customers and develop goals that drive sales growth and improve customer retention. Your job duties also involve maintaining a database of this information, so you need experience with SQL and application development. In some CRM manager positions, you may also train other staff members to improve their sales by using your analyses and reports.

What are the key skills and qualifications needed to thrive as a CRM manager, and why are they important?

To thrive as a CRM Manager, you need expertise in customer relationship management, data analysis, and marketing strategies, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics, along with relevant certifications, is highly valuable. Strong communication, project management, and problem-solving skills help a CRM Manager build effective campaigns and collaborate across teams. These abilities are essential for optimizing customer engagement, driving retention, and maximizing ROI from CRM initiatives.

How does a CRM manager typically collaborate with sales and marketing teams to improve customer engagement?

A CRM Manager works closely with both sales and marketing teams to develop strategies that enhance customer relationships and drive engagement. They coordinate campaigns, analyze customer data, and ensure that messaging is consistent across all touchpoints. Regular meetings and joint planning sessions help align goals and share insights, enabling the CRM Manager to tailor communications and automate workflows that support lead nurturing and retention. This collaboration is essential for creating a seamless customer experience and achieving business objectives.

What is the difference between Crm Manager vs Marketing Analyst?

AspectCrm ManagerMarketing Analyst
Required CredentialsBachelor's in Marketing, Business, or related field; CRM certificationsBachelor's in Marketing, Data Analysis, or related field; Analytics certifications
Work EnvironmentCollaborates with sales, marketing, and customer service teamsFocuses on data analysis, market research, and campaign performance
Employer & Industry UsageUsed in retail, e-commerce, and service industries for customer engagementCommon in marketing agencies, retail, and tech sectors for data-driven insights

The Crm Manager primarily manages customer relationships and CRM systems, focusing on customer retention and engagement. The Marketing Analyst analyzes data to optimize marketing strategies. While both roles require marketing knowledge and analytical skills, the Crm Manager emphasizes customer relationship management, whereas the Marketing Analyst concentrates on data analysis and market research.

How much does a CRM manager earn?

A CRM manager's salary varies based on experience, location, and industry, but typically ranges from $70,000 to $120,000 annually. Senior roles or those in larger companies may earn higher, especially with expertise in CRM tools like Salesforce or HubSpot. Certifications and strong data analysis skills can also influence compensation.

What skills does a CRM manager need?

A CRM manager needs strong communication and analytical skills to interpret customer data and develop targeted marketing strategies. Proficiency with CRM software such as Salesforce or HubSpot, along with knowledge of data management, segmentation, and automation tools, is essential. Additionally, project management abilities and understanding of customer lifecycle processes are important for success in the role.
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Crm Manager jobs near you
Infographic showing various Crm Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $99,713 per year, or $47.9 per hour.

CRM Business Analyst

Atlanta, GA

WorldWide Electric Corporation
See more jobs at WorldWide Electric Corporationexternal

Full-time

Re-posted 14 days ago

Job description

Position Description

The CRM Business Analyst (HubSpot & Analytics) is responsible for managing, optimizing, and analyzing Worldwide Electric Corporation's CRM platform to support data-driven decision-making across sales, marketing, and customer support functions. This role combines CRM administration, reporting development, and advanced analytics to transform CRM data into actionable business insights.

The ideal candidate is highly analytical, detail-oriented, and technically proficient in HubSpot administration. This individual will partner closely with cross-functional teams to ensure CRM processes are aligned with business objectives while maintaining strong data governance and system performance. The CRM Business Analyst will also play a key role in supporting users, improving reporting capabilities, and identifying opportunities to enhance revenue performance and operational efficiency.

Responsibilities may include, but are not limited to, the following:

HubSpot Administration & Governance

  • Administer the HubSpot platform: Manage users, permissions, configurations, and system settings to support operational needs.
  • Maintain data integrity: Implement data governance practices including deduplication, validation, and standardized data entry processes.
  • Manage CRM architecture: Maintain and optimize CRM objects, properties, pipelines, workflows, and automation processes.
  • Provide user support and troubleshooting: Serve as the primary internal contact for HubSpot-related questions, issues, and technical assistance.
  • Evaluate integrations and enhancements: Identify and implement new tools, integrations, and platform features to improve system capabilities.

2. CRM Reporting & Dashboard Development

  • Develop CRM reporting frameworks: Design and maintain advanced reports and dashboards to support sales, marketing, and leadership teams.
  • Standardize KPI tracking: Monitor metrics related to pipeline health, lead conversion, revenue generation, and customer retention.
  • Automate reporting processes: Build automated dashboards and recurring reports to improve visibility and reduce manual reporting tasks.
  • Provide executive insights: Deliver clear, data-driven summaries to support strategic planning and operational decisions.

3. Data Analytics & Business Insights

  • Conduct deep-dive performance analysis: Evaluate sales performance, customer behavior, and lifecycle trends to identify improvement opportunities.
  • Identify revenue optimization opportunities: Detect inefficiencies within the sales funnel and highlight areas for margin improvement.
  • Perform segmentation and trend analysis: Utilize cohort analysis and data modeling to uncover patterns and growth opportunities.
  • Translate data into business insights: Present findings in a clear and actionable format for leadership and operational teams.

4. CRM Optimization & Process Improvement

  • Act as the HubSpot subject matter expert: Maintain strong knowledge of platform capabilities and best practices.
  • Enhance CRM workflows: Collaborate with stakeholders to improve lead scoring, attribution tracking, and workflow automation.
  • Improve system usability: Continuously refine CRM processes to enhance user adoption and reporting accuracy.
  • Support training and adoption: Provide guidance and training to CRM users across departments to ensure consistent system usage.

5. Market Intelligence & Business Analysis

  • Integrate market and competitor insights: Incorporate competitive data and external intelligence into CRM reporting structures where applicable.
  • Analyze pricing and positioning: Evaluate competitor pricing trends, product positioning, and market penetration.
  • Support wholesale channel analysis: Analyze distributor and channel partner performance within the CRM ecosystem.
  • Assess customer profitability: Evaluate customer lifetime value, discount structures, and volume-based sales strategies.

6. Cross-Functional Collaboration

  • Partner with key departments: Work closely with Sales, Marketing, Finance, and Operations to align CRM reporting with business priorities.
  • Communicate complex insights clearly: Translate analytical findings into actionable recommendations for non-technical stakeholders.
  • Support leadership initiatives: Provide ad hoc analysis and reporting to assist with strategic decision-making.
  • Drive data-informed culture: Encourage adoption of CRM insights across the organization to improve decision-making and performance.

Qualifications

Required

  • Bachelor's degree in Business, Analytics, Finance, Computer Science, Marketing, or related field
  • 3+ years of experience in CRM analytics, business analysis, or sales operations
  • Hands-on experience administering HubSpot CRM (MarketingHub, SalesHub, ServiceHub, DataHub), including reporting and data management
  • Advanced proficiency in Microsoft Excel (pivot tables, formulas, and data analysis)

Preferred

  • Experience in wholesale, distribution, or B2B industrial environments
  • Familiarity with competitive intelligence tools and market research platforms
  • Experience using business intelligence tools such as Power BI, Tableau, or similar
  • Working knowledge of SQL or data extraction tools

Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

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