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Crisis Text Counselor Jobs (NOW HIRING)

SUNY Potsdam

Counselor

Potsdam, NY · On-site

$67K/yr

Posting Text Job Summary/Basic Function: SUNY Potsdam's College Counseling Center is committed to ... Prior experience in dealing with crisis situations. * Ability to follow through and work both ...

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Crisis Text Counselor information

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How much do crisis text counselor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for crisis text counselor in the United States is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.16 per hour, depending on experience, location, and employer.

What challenges do crisis text counselors face and how are they supported?

Crisis Text Counselors often encounter emotionally intense situations, which can be challenging and sometimes lead to compassion fatigue or burnout. To support counselors, organizations typically provide comprehensive training, ongoing supervision, and access to mental health resources. Regular debrief sessions and a collaborative team environment help counselors process difficult conversations and maintain their own well-being. Peer support and opportunities for self-care are also emphasized to ensure counselors can continue providing effective help.

What is a crisis text counselor?

Crisis Text Counselors are trained volunteers or professionals who provide support to people experiencing emotional distress, mental health issues, or crisis situations through text-based communication. They listen, offer empathy, and help texters navigate difficult emotions or circumstances by providing resources and coping strategies. Their main goal is to ensure the safety and well-being of those reaching out, often serving as a bridge to further help if needed.

How to become a crisis text counselor?

To become a crisis text counselor, individuals typically need a high school diploma or equivalent, complete specialized training in crisis intervention and active listening, and often undergo background checks. Many organizations also require completion of certification programs such as crisis counselor training or mental health first aid before starting the role.

Are crisis text counselors in demand?

Yes, crisis text counselors are in demand due to increasing mental health awareness and the need for accessible support services. Many organizations seek qualified counselors who can provide immediate assistance via text, often requiring training in crisis intervention and active listening skills.

What skills and qualifications are needed to be a crisis text counselor?

To thrive as a Crisis Text Counselor, you need strong active listening, crisis intervention techniques, and a foundational understanding of mental health, often supported by crisis counseling training or certification. Familiarity with digital communication platforms, texting software, and risk assessment protocols is essential. Compassion, emotional resilience, and the ability to remain calm under pressure are crucial soft skills for effectively supporting individuals in crisis. These skills enable counselors to provide timely, empathetic, and effective support to those in need, often during their most vulnerable moments.
More about Crisis Text Counselor jobs
What cities are hiring for Crisis Text Counselor jobs? Cities with the most Crisis Text Counselor job openings:
What states have the most Crisis Text Counselor jobs? States with the most job openings for Crisis Text Counselor jobs include:
What job categories do people searching Crisis Text Counselor jobs look for? The top searched job categories for Crisis Text Counselor jobs are:
Crisis Text Counselor jobs near you
Infographic showing various Crisis Text Counselor job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 62% Full Time, 28% Part Time, and 8% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,735 per year, or $23.9 per hour.

Crisis Therapist | 37 Days Off | Community Crisis Services

Purple Cow Recruiting

Emporia, KS • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Description:

Crisis Therapist | 37 Days Off | Community Mental Health
Full Time | Crisis Intervention | Behavioral Health
Elizabeth Banzhaf, LPN
Co-Founder & COO | Heartline Staffing
Call or Text: 272-230-3157
LinkedIn: View Elizabeth’s LinkedIn
Prefer a quick conversation instead of applying? Call or text Elizabeth directly at 272-230-3157.
Heartline Staffing, in partnership with Purple Cow Recruiting, is hiring a Crisis Therapist in Emporia, Kansas.
POSITION OVERVIEW
• Outpatient and community-based behavioral health role focused on emergency mental health and crisis intervention services
• Conduct crisis evaluations, intake assessments, and care coordination for clients across all age groups
• Collaborate with hospitals, community agencies, and interdisciplinary crisis teams to support continuity of care
• Opportunity to provide meaningful mental health support while maintaining autonomy in clinical decision-making
• Emporia location offering a stable community environment with strong behavioral health support systems
COMPENSATION
• Base Salary: $75,609 – $85,213 depending on experience and licensure
SCHEDULE
• Monday through Friday schedule
• Full-time 40-hour work week
• Work across two nearby office locations
ROLE
• Provide crisis intervention and emergency behavioral health assessments
• Conduct intake evaluations and determine appropriate treatment recommendations
• Coordinate care with hospitals, law enforcement, schools, and community organizations
• Maintain timely EMR documentation and clinical records
• Participate in interdisciplinary treatment planning and case collaboration
• Support clients experiencing acute behavioral health crises across multiple care settings
ENVIRONMENT
• Community behavioral health setting
• Strong interdisciplinary team support
• Clinical supervision provided
• Administrative and EMR support available
• Mission-driven behavioral health organization
BENEFITS
• 401(k) with up to 5% employer match
• Two medical insurance plan options
• Dental and vision insurance
• Employer-paid life insurance and AD&D
• Short-term and long-term disability coverage
• 24 PTO days in year one
• 27 PTO days in year two
• 33 PTO days in year five
• 13 paid holidays
• Continuing education covered
• Health Reimbursement Account and Flexible Spending Account options
• Annual merit increases

Requirements:

• Master’s degree in Social Work, Counseling, or Psychology REQUIRED
• Active Kansas licensure as LMFT, LCMFT, LMLP, LCP, LP, LPC, LCPC, LMSW, or LSCSW REQUIRED
• Crisis intervention and behavioral health assessment experience preferred
• Strong documentation and communication skills REQUIRED
• Comfortable working with clients across all age groups REQUIRED
• Team-based and community-focused clinical mindset REQUIRED
Not ready to formally apply? That is completely fine. Many candidates prefer a brief, confidential conversation first. You are welcome to call or text Elizabeth directly at 272-230-3157.
Heartline Staffing is a Strategic Talent Partner with Purple Cow Recruiting. Applications are securely processed through Purple Cow Recruiting’s system.