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Crisis Program Coordinator Jobs in Springfield, MA

Gandara

Recovery Resource Coordinator | GRSW

Holyoke, MA · On-site

$24/hr

Recovery Resource Coordinator | GRSW Work Location: Holyoke, Ma. *Bilingual Candidates Encouraged ... To notify Program Director immediately in the event of a client crisis, suspected illegal activity ...

Wheeler Clinic

Senior Counselor

Hartford, CT · On-site

$23.08/hr

... coordination of care specific to each assigned client and/or family (biological, foster and/or ... Provides front line crisis support to individuals and/or families in the program by phone, in-home ...

wheeler

Senior Counselor

Hartford, CT · On-site

$23.08/hr

... coordination of care specific to each assigned client and/or family (biological, foster and/or ... Provides front line crisis support to individuals and/or families in the program by phone, in-home ...

wheeler

Senior Counselor

Manchester, CT · On-site

$23.08/hr

... coordination of care specific to each assigned client and/or family (biological, foster and/or ... Provides front line crisis support to individuals and/or families in the program by phone, in-home ...

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Crisis Program Coordinator information

See Springfield, MA salary details

$26.9K

$54K

$92.2K

How much do crisis program coordinator jobs pay per year?

As of Aug 8, 2026, the average yearly pay for crisis program coordinator in Springfield, MA is $54,008.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $63,300.00 per year, depending on experience, location, and employer.
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Crisis Program Coordinator jobs near you
Infographic showing various Crisis Program Coordinator job openings in Springfield, MA as of August 2026, with employment types broken down into 3% As Needed, 91% Full Time, and 6% Part Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $54,008 per year, or $26 per hour.

Care Coordinator

Mental Health Association - Western MA

West Springfield, MA • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Position Summary
The Care Coordinator supports individuals by providing information, developing connections with community and behavioral health resources, and coordinating care services, including Medication-Assisted Treatment (MAT) and psychiatric care. The role also involves coordinating referrals and establishing aftercare and discharge plans.
Pay Rate: $19 - $21 an hour
Open Shifts:
- Monday through Friday 8am-4pm (40hrs)
- Monday through Friday 9am-5pm (40hrs) two open positions
- Monday through Friday 10am-6pm (40hrs)
Key Responsibilities
  • Assist clients in accessing needed services by providing information, making referrals, coordinating care, and ensuring follow-up.
  • Develop and maintain connections with community resources and behavioral health services, including those available through clients' insurance.
  • Coordinate MAT, psychiatric services, and other clinical supports during residency and assist with aftercare planning post-discharge.
  • Support clients in identifying recovery goals and developing individualized service plans in collaboration with the treatment team.
  • Advocate on behalf of clients to ensure timely access to benefits, housing, healthcare, and other essential services.
  • Document all client contacts, service coordination activities, and progress in accordance with agency policies and confidentiality standards.
  • Engage with clients regularly to assess ongoing needs, provide support, and update care plans as appropriate.
  • Maintain communication with external providers to ensure coordinated and continuous care across services.
  • Provide crisis support and assist in developing crisis prevention and response plans when needed.
  • Collaborate with program staff to ensure services are trauma-informed, person-centered, culturally responsive, and aligned with agency standards and regulations.

About the GRIT Program
The GRIT program at MHA provides residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. Residents participate in individualized counseling, recovery-focused programming, and community activities such as education, job training, or employment, all within a structured and supportive environment. With locations in Springfield (men's programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to support recovery, personal growth, and long-term stability, while creating personalized aftercare plans for a successful return to the community.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
  • Valid driver's license, adequate auto insurance, a clean driving record, and a reliable vehicle during work hours.
  • High School Diploma or equivalent (GED) required.
  • Bachelor's Degree in a related field preferred.
  • Prior experience in Human Services required.
  • Certified (or ability to become certified) in medication administration (MAP), CPR, and first aid.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability
  • $19 - $21 an hour

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