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Crisis Connections Jobs (NOW HIRING)

Felton Institute

Crisis Phone Counselor

San Mateo, CA · On-site

$24.75 - $32.25/hr

Crisis counselors provide immediate support, conduct suicide risk assessments, develop safety plans, and offer compassionate connections. Additionally, PSP facilitates mental health and suicide ...

Felton Institute

Crisis Phone Counselor

San Mateo, CA · On-site

$24.75 - $32.25/hr

Crisis counselors provide immediate support, conduct suicide risk assessments, develop safety plans, and offer compassionate connections. Additionally, PSP facilitates mental health and suicide ...

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How much do crisis connections jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for crisis connections in the United States is $25.68, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $28.85 per hour, depending on experience, location, and employer.

What is Crisis Connections?

Crisis Connections is an organization that provides immediate help and support to individuals experiencing emotional distress, mental health crises, or other urgent situations. They operate crisis hotline services, connect people to resources, and offer intervention to prevent harm. Their team of skilled professionals and volunteers are trained to assist with a variety of issues, including suicide prevention, substance abuse, and domestic violence. Crisis Connections serves as a critical link between those in distress and community resources, ensuring people get the help they need.

What are the key skills and qualifications needed to thrive as a Crisis Connections specialist?

To thrive as a Crisis Connections specialist, you need strong crisis intervention skills, active listening, and a background in social work, psychology, or a related field, often supported by relevant certifications in mental health or crisis response. Familiarity with crisis call center software, case management systems, and suicide risk assessment tools is typically required. High emotional intelligence, resilience, and the ability to remain calm under pressure are crucial soft skills for this role. These skills and qualities are vital to provide effective support, de-escalate critical situations, and ensure the safety and well-being of individuals in crisis.

What are some common challenges faced by professionals working at Crisis Connections, and how can new team members best prepare for them?

Professionals at Crisis Connections often deal with high-stress situations, including providing support to individuals in crisis or distress. Common challenges include managing emotional fatigue, maintaining clear boundaries, and responding effectively to a wide range of urgent needs. New team members can best prepare by developing strong self-care practices, familiarizing themselves with de-escalation techniques, and participating actively in training and supervision sessions. Collaboration with supportive colleagues and regular debriefings are also integral to managing the emotional demands of the work.

What is the difference between Crisis Connections vs Crisis Hotline Volunteer?

AspectCrisis ConnectionsCrisis Hotline Volunteer
Required CredentialsTraining in crisis intervention, active listening, and mental health awarenessSimilar training in crisis intervention and active listening, often provided by the organization
Work EnvironmentCall centers, community centers, or remote settings providing immediate crisis supportVolunteer-based, often remote or in-person crisis hotline settings
Employer & Industry UsageNonprofit organizations, mental health agencies, crisis intervention servicesNonprofits, community organizations, mental health support services
Common Search & ComparisonYesYes

Both Crisis Connections and Crisis Hotline Volunteers focus on providing immediate crisis support through trained intervention. Crisis Connections typically refers to organizations offering comprehensive mental health crisis services, while Crisis Hotline Volunteers are individuals volunteering to operate crisis hotlines. The roles overlap in training and work environment, but Crisis Connections often refers to the organization or agency, whereas Crisis Hotline Volunteers are the frontline helpers.

More about Crisis Connections jobs

What cities are hiring for Crisis Connections jobs?

Cities with the most Crisis Connections job openings:

What are the most commonly searched types of Crisis Connections jobs?

The most popular types of Crisis Connections jobs are:

What states have the most Crisis Connections jobs?

States with the most job openings for Crisis Connections jobs include:

What job categories do people searching Crisis Connections jobs look for?

The top searched job categories for Crisis Connections jobs are:

Crisis Connections jobs near you
Infographic showing various Crisis Connections job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, 27% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $53,410 per year, or $25.7 per hour.

Care Coordination offered by Chinese Information and Service Center in Bellevue

Crisis Connections, Inc.

Bellevue, WA • On-site

$21.75 - $29.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Care Coordination offered by Chinese Information and Service Center in Bellevue

655 156th Avenue Southeast, #308, Bellevue, WA 98007

Chinese-speaking adults ages 60 and older or adults ages 18 and older with a disability. Must require multiple services and/or related activities performed on their behalf; and are unable to obtain the required services and/or perform the required activities for themselves; and do not have family or friends who are able and willing to provide adequate assistance. Does not serve those living in an assisted living facility, adult family home or skilled nursing facility. However, those living in senior residential communities (independent living) are eligible. Cannot serve clients receiving long-term care services from the state (such as COPES). Focuses on those who need assistance with managing personal care and daily living tasks, are homebound or physically isolated due to health reasons as well as those who are frail and need cognitive support. Must not currently be receiving case management through Home and Community Services or a housing authority.

Community Living Connections specialist must complete and email the form to a CLC lead.

Fees None.

Service area King, WA

Provides short-term assistance with helping individuals understand the resources available in the community that might best address their needs, then helping the person in coordinating their services so they are able to continue to live independently. Case managers conduct interviews to assess the clients' needs, develop culturally appropriate care plans, work in coordination with home care and service providers and monitor client progress.

Multi-service family support center helps Chinese immigrants and their families understand and navigate American culture.

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