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Credit Union Jobs in Spring, TX (NOW HIRING)

FIRST SERVICE CREDIT UNION

VP of Marketing

Houston, TX · On-site

To improve the Credit Union's competitive position, consistent with its mission, vision, and core values, within the markets served; develop objectives, policies and programs for marketing and public ...

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See Spring, TX salary details

$11

$29

$85

How much do credit union jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for credit union in Spring, TX is $29.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $17.12 per hour, depending on experience, location, and employer.

What skills are needed for credit union jobs?

Credit union jobs typically require strong customer service skills, financial knowledge, and attention to detail. Employees should be proficient with banking software and have good communication abilities. Certifications such as a credit union or banking-specific license can also be beneficial.

What are the key skills and qualifications needed to thrive as a Credit Union Member Service Representative, and why are they important?

To thrive as a Credit Union Member Service Representative, you need strong financial knowledge, attention to detail, and typically a background in banking or customer service. Familiarity with banking software, cash handling systems, and compliance regulations is often required. Exceptional communication, problem-solving, and interpersonal skills help you build trust and effectively serve members. These skills and qualities are vital to ensuring accurate transactions, regulatory compliance, and a positive member experience.

What is the difference between Credit Union vs Loan Officer?

AspectCredit UnionLoan Officer
CredentialsTypically requires high school diploma or equivalent; some roles may need financial certificationsRequires high school diploma; often needs mortgage or loan origination licenses
Work EnvironmentNon-profit financial cooperative, community-focusedBanking or lending institutions, sales-driven environment
Employer & IndustryCredit unions, financial servicesBanks, mortgage companies, lending firms
Common Search/ComparisonYesYes

While credit union employees focus on member services and financial products within a cooperative setting, loan officers primarily evaluate and approve loan applications for banks or lending companies. Both roles require financial knowledge, but their work environments and objectives differ, with credit unions emphasizing community and member relations, and loan officers concentrating on lending and sales.

Is working at a credit union a good career?

Working at a credit union can be a stable and rewarding career, offering opportunities in customer service, financial advising, and management. Employees often benefit from a community-focused environment, competitive benefits, and opportunities for advancement with relevant skills and certifications. Job satisfaction depends on individual interests in finance and service roles.

What qualifications do I need to work in a bank?

To work in a bank, such as a credit union, candidates typically need a high school diploma or equivalent; some roles may require a college degree or relevant certifications. Customer service skills, basic financial knowledge, and proficiency with banking software are also important. Specific positions may have additional requirements or preferred qualifications.

How much do credit unions pay employees?

Employees at credit unions typically earn between $35,000 and $60,000 annually, depending on the role, experience, and location. Entry-level positions such as tellers often start around minimum wage, while management roles can pay significantly more. Compensation may also include benefits like health insurance and retirement plans.

What are some common challenges faced by employees working at a credit union, and how are they typically addressed?

Employees at credit unions often face challenges such as managing a high volume of member inquiries, staying updated with regulatory changes, and ensuring personalized service in a fast-paced environment. To address these, credit unions typically provide ongoing training, emphasize teamwork, and utilize up-to-date technology to streamline processes. Many credit unions also foster a collaborative culture, encouraging staff to share knowledge and support one another, which helps employees deliver excellent service while staying compliant with industry standards.

What is a credit union?

A credit union is a member-owned financial cooperative that provides banking services like savings accounts, loans, and credit cards. Unlike banks, credit unions are nonprofit organizations, and any profits are returned to members through lower fees and better interest rates. Membership is typically based on a common bond, such as where you work, live, or your association with a particular group. Credit unions are regulated and insured, making them a safe place for your money. They often focus on personalized service and community involvement.
What are the most commonly searched types of Credit jobs in Spring, TX? The most popular types of Credit jobs in Spring, TX are:
What are popular job titles related to Credit Union jobs in Spring, TX? For Credit Union jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Credit Union jobs in Spring, TX look for? The top searched job categories for Credit Union jobs in Spring, TX are:
What cities near Spring, TX are hiring for Credit Union jobs? Cities near Spring, TX with the most Credit Union job openings:
Credit Union jobs near you
Infographic showing various Credit Union job openings in Spring, TX as of July 2026, with employment types broken down into 63% Full Time, and 37% Part Time. Highlights an 100% In-person job distribution, with an average salary of $60,334 per year, or $29 per hour.
Card Dispute Representative

Card Dispute Representative

FIRST SERVICE CREDIT UNION

Houston, TX • On-site

Full-time

Re-posted 25 days ago

Job description

Role:
Serve as the credit union's primary specialist for card-related fraud, disputes, and risk mitigation. Investigate and resolve debit, credit, ATM, Zelle, and other P2P payment disputes in full compliance with Regulation E, Visa/Pulse rules, and the Electronic Fund Transfer Act. Process card suppressions, manage compromised card events, and action real-time alerts from card networks to protect members and minimize financial loss to the credit union.
Essential Functions & Responsibilities:
Thoroughly investigate, process, and resolve all card-related disputes (debit, credit, ATM), Zelle disputes, and other P2P payment disputes in accordance with Regulation E timelines, Visa operating regulations, Pulse rules, and internal policy. Conduct detailed research using transaction history, merchant documentation, member statements, and network tools to determine liability and protect both members and the credit union from unnecessary losses.
Process all card suppression requests and compromised card reissues.
Monitor, action, and resolve real-time fraud alerts from Visa (VCAS/VDMP), Pulse, and internal fraud detection systems. Make rapid risk-based decisions on transaction authorization, card blocks, or member contact.
Identify emerging fraud patterns, recommend rule changes in the fraud detection platform, and collaborate with the Fraud Supervisor on new prevention strategies.
Perform other job-related duties as assigned and remain current on all regulatory changes affecting card disputes and electronic funds transfers.
Performance Measurements:
  1. 100% compliance with Regulation E provisional and final resolution timelines with zero monetary penalties or regulatory findings.
  2. Investigations are thorough, well-documented, and defensible in the event of member escalation or regulatory exam.
  3. Demonstrate proactive identification of new fraud trends and actionable recommendations for prevention.
  4. Accept individual accountability and responsibility for the success of FSCU, including meeting assigned goals and projects.

Knowledge and Skills:
Experience: One year to three years of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills: Expert knowledge of Regulation E, Visa/Pulse dispute rules, and the Electronic Fund Transfer Act.
Strong investigative and analytical skills with attention to detail.
Ability to interpret merchant documentation, authorization logs, and network reports.
Comfort making time-sensitive, risk-based decisions that balance member experience and credit union loss exposure.
Excellent written documentation skills for dispute responses and case notes.
Physical Requirements: Standard office requirements including prolonged computer use and telephone, text and email communication.
Work Environment: Professional office setting; may occasionally require extended hours during large fraud events or data compromises.

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