2

Credit Union Remote Jobs in Wisconsin (NOW HIRING)

Remote Customer Service Representative

Milwaukee, WI · Remote

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms * A ...

Remote Customer Service Representative

Madison, WI · On-site +1

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms * A ...

$15.75 - $21.50/hr

-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit programs -Explain options in a clear, simple, and relatable way -Help clients complete online ...

$16 - $22/hr

-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit programs -Explain options in a clear, simple, and relatable way -Help clients complete online ...

$15 - $20.50/hr

-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit programs -Explain options in a clear, simple, and relatable way -Help clients complete online ...

$17.06/hr

  • Medical

  • PTO

Job Details Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative Overnight shift, working remotely in Canada , you'll be a part of ...

Stop Loss Underwriter

Stevens Point, WI · On-site +1

$60K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Location: Remote (United States) About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. You're what binds us together. At ...

Customer Service Representative

Bloomington, WI · On-site +1

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. You're what binds us together. At ...

Customer Service Representative

Pleasant Prairie, WI · On-site +1

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. Staples is business to business. You're what binds us together. At ...

Customer Service Representative

Milwaukee, WI · Remote

$19 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... remote position. Application Deadline This position is anticipated to close on Aug 21, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take ...

Email Customer Service Reps

Green Bay, WI · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take ...

Showing results 21-40

Credit Union Remote information

What are the key skills and qualifications needed to thrive in the credit union remote position, and why are they important?

A Credit Union Remote job refers to a position within a credit union that can be performed remotely, typically from home or another off-site location. These roles may include customer service, loan processing, IT support, or other administrative tasks. Employees use digital tools to assist members, manage accounts, and process transactions securely. Remote positions offer flexibility while maintaining high standards of confidentiality and compliance with financial regulations.

What are some common responsibilities for remote team members at a credit union?

Remote credit union employees usually handle a variety of tasks such as assisting members with account inquiries, processing transactions, responding to loan requests, and providing financial guidance via phone, chat, or email. They often support digital banking operations and may be responsible for troubleshooting common online banking issues. Collaboration with in-office staff and compliance teams is common, typically through virtual meetings and shared platforms. This structure allows remote workers to contribute to the credit union’s member-focused approach while maintaining flexibility in their work environment.

What are the most commonly searched types of Credit Union jobs in Wisconsin?

The most popular types of Credit Union jobs in Wisconsin are:

What are popular job titles related to Credit Union Remote jobs in Wisconsin?

For Credit Union Remote jobs in Wisconsin, the most frequently searched job titles are:

What cities in Wisconsin are hiring for Credit Union Remote jobs?

Cities in Wisconsin with the most Credit Union Remote job openings:

Infographic showing various Credit Union Remote job openings in Wisconsin as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution.

Customer Service Rep, Pay is $17.75/hr, 2nd Shift position - 10:25am - 7:00pm CS - (Must live within

WPS

Madison, WI • On-site, Remote

$18.50/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 10 days ago


Job description

U.S. citizenship is required for this position due to Department of Defense restrictionsBargaining Unit position - Must live within 45 miles of WPS Headquarters (1717 W. Broadway in Madison, WI, 53713)
We are seeking talented Customer Service Reps / Customer Care Specialists to join our team! The successful candidate will play a critical role in providing call center telephone support, as well as responses to written inquiries submitted by, military members, retirees, and dependents eligible for both TRICARE and Medicare benefits. In addition, this role is responsible for assisting with claims and billing inquiries from hospitals and clinics. Inquiries can include questions about claims, benefits, and eligibility. Success is accomplished by navigating multiple systems to research and resolve complex inquiries with a clear, accurate, and easy to understand response. This is a Bargaining Unit / Union position.
Additional Information
  • Start Date: 9/22/26
  • Starting Pay: $17.75/hour plus a 2nd Shift differential after training of $.75/hour.
  • Training Location/Schedule:
    • Training: First 8 weeks from 8:00am-4:35pm CST Monday-Friday
    • Scheduled Shift: Once training is completed, this will be a 2nd Shift role - 10:25am - 7:00pm CST
    • Potential on-site training to be determined.
    • All Onsite training will take place at the WPS Corporate Center Building (1717 W. Broadway) in Madison, WI
  • Work Location: Once training is complete you may have the option to work remote or onsite. Please note that the assigned office for this position is in Madison, WI and remote employees may be required to work at this location at times.

In this role you will:
  • Receive telephone, written, fax, and e-mail inquiries concerning TRICARE eligibility, benefits determinations, and claims adjudication questions or billing problems.
  • Apply appropriate provisions of TRICARE regulations, interpretations, and procedural directives in making determinations on eligibility and benefits to determine appropriate responses to inquiries.
  • Obtain and analyze claims data to determine specific problem areas including external communication to obtain data.
  • Complete research and provide final resolution to inquiries within contractual requirements.
  • Communicate with inquirers to determine appropriate authorization or referral of services.
  • Submit claims for adjudication, correction, payment, or review as appropriate.
  • Educate providers on billing requirements of TRICARE to reduce claim problems.
  • Deal tactfully with people in a wide variety of situations to convey a favorable corporate image.
  • Respond to inquirers using various forms of communication (written letter, telephone, web, or email) within time frames to exceed contractual standards.
  • Collect and record data for Customer Service records and computer analysis.
  • Inform supervisory staff of system problems when identified, researching problems to provide backup data and examples when needed.

How do I know this opportunity is right for me? If you:
  • Enjoy working in a high-volume call center.
  • Excel at providing timely, accurate answers via telephone by employing strong listening skills.
  • Enjoy new challenges and approach each day with a positive attitude.
  • Demonstrate a strong work ethic with a history of dependability and respect.
  • Possess excellent information retention capabilities.
  • Thrive in an environment that offers opportunities for continuous learning.

What will I gain from this role?
  • Gaining experience working in a call center environment.
  • Having the ability to work remotely from home.
  • Building in-depth communication and customer service skills.
  • Being a part of a fun, supportive team that offers great advancement opportunities throughout the organization.
  • Working in an environment that serves our Nation's military, veterans, Guard and Reserves along with their families.

Minimum Qualifications
  • U.S. citizenship is required for this position due to Department of Defense restrictions.
  • Must live within the vicinity of our Madison, WI campus location (1717 W. Broadway in Madison, WI, 53713).
  • High school diploma or equivalent.
  • 2 or more years of experience in customer service (Call Center).
  • Ability to learn medical and insurance terminology.

Preferred Qualifications
  • Expertise in Microsoft Office (Outlook, Word, Excel), internet, intranet, office equipment, and data entry.
  • Ability to navigate dual monitor screens and between multiple programs at once.
  • Strong skillsets in multi-tasking, research, and problem-solving.
  • Ability to work independently, deescalate situations with agitated individuals, control difficult situations, as well as influence and motivate others to comply with TRICARE procedures.

Remote Work Requirements
  • Wired (ethernet cable) internet connection from your router to your computer
  • High speed cable or fiber internet
  • Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net)
  • Please review Remote Worker FAQs for additional information

Benefits
  • Bargaining Unit position
  • Remote and hybrid work options available
  • Performance bonus and/or merit increase opportunities
  • 401(k) with dollar-per-dollar match up to 6% of salary (100% vested immediately)
  • Competitive paid time off
  • Health insurance, dental insurance, and telehealth services start DAY 1
  • Professional and Leadership Development Programs
  • Review additional benefits: (https://www.wpshealthsolutions.com/careers/fulltime_benefits.shtml)

Who We Are
WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.
Culture Drives Our Success
WPS' culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.
We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition.
Sign up for Job Alerts
FOLLOW US!Instagram
LinkedInFacebookWPS Health Blog
This position supports services under U.S. Department of Defense (DoD) Defense Health Agency (DHA) contract(s). As such, the role is subject to all applicable federal regulations, DoD contract requirements, and WPS internal policies, including but not limited to standards for data security, privacy, confidentiality, and program integrity. DoD contractors and their personnel are subject to screening and background investigation prior to being granted access to information systems and/or sensitive data to safeguard government resources that provide critical services.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.