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Credit Union Collection Manager Jobs in Boca Raton, FL

Space Coast Credit Union

Direct Loan Processor

Hollywood, FL · On-site

$22.18 - $22.68/hr

Since 1951, Space Coast Credit Union (SCCU) has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida's east coast, we are ...

SCCU

Manager, Fraud Management

Miramar, FL · Hybrid

$99K - $104K/yr

At Space Coast Credit Union (SCCU) , our members are at the heart of everything we do. Since 1951 ... As the Manager, Fraud Management you will lead SCCU's Fraud Management team in protecting member ...

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All JobsCredit Union Collection JobsCredit Union Collection Manager JobsCredit Union Collection Manager Jobs in Boca Raton, FL

Credit Union Collection Manager information

See Boca Raton, FL salary details

$29.4K

$55.7K

$103.4K

How much do credit union collection manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for credit union collection manager in Boca Raton, FL is $55,725.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $62,200.00 per year, depending on experience, location, and employer.

What does a credit union collection manager do?

A Credit Union Collection Manager oversees the collections department within a credit union, ensuring that delinquent loans and accounts are handled efficiently and in compliance with regulations. They develop and implement policies for recovering overdue payments, supervise collections staff, and communicate with members to arrange payment plans or resolve outstanding debts. Their goal is to minimize losses for the credit union while maintaining positive member relationships.

What are the key skills and qualifications needed to thrive as a credit union collection manager?

To thrive as a Credit Union Collection Manager, you need a solid understanding of loan servicing, debt collection laws, and credit analysis, often supported by a degree in finance or business and relevant experience. Familiarity with collection management software, credit reporting systems, and regulatory compliance tools is typically required. Strong negotiation, problem-solving, and leadership skills help effectively manage collections staff and handle sensitive member interactions. These abilities are crucial for minimizing losses, maintaining regulatory compliance, and supporting positive member relationships within the credit union.

What are some common challenges faced by a credit union collection manager, and how can they be effectively addressed?

A Credit Union Collection Manager often faces challenges such as managing delinquent accounts while maintaining positive member relationships, staying compliant with evolving regulations, and balancing collection goals with member service. Navigating these issues requires strong communication skills, up-to-date knowledge of relevant laws, and the ability to develop effective repayment solutions tailored to members' situations. Building a collaborative team environment and leveraging technology for account tracking can also help streamline processes and improve overall collection outcomes.

Is debt collection a stressful job?

A Credit Union Collection Manager's role involves managing delinquent accounts and negotiating repayment plans, which can be stressful due to the need for strong communication and problem-solving skills. The job often requires handling difficult conversations and meeting collection targets, contributing to workplace stress levels. However, stress can vary based on individual resilience and workplace support systems.

What are popular job titles related to Credit Union Collection Manager jobs in Boca Raton, FL?

For Credit Union Collection Manager jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Credit Union Collection Manager jobs in Boca Raton, FL look for?

The top searched job categories for Credit Union Collection Manager jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Credit Union Collection Manager jobs?

Cities near Boca Raton, FL with the most Credit Union Collection Manager job openings:

Credit Union Collection Manager jobs near you

Assistant Branch Manager

Publix Employees Federal Credit Union

Pembroke Pines, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago

Job description

Publix Employees Federal Credit Union (PEFCU) was established over 60 years ago to provide financial services with lifetime value to Publix Super Markets, Inc. employees and their families.

 PEFCU Benefits/Perks:

  • Medical, Dental and Vision insurance plans with one option at NO cost for employee only coverage!
    • HUGE contributions toward dependent premiums!!
  • Generous Paid Time Off program (approximately 3 weeks a year)
  • 11 paid holidays per year
  • 401(k) retirement plan and profit sharing
  • Pay for performance incentive programs
  • Time off for giving back to your community!
  • Tuition reimbursement
  • And much, much more!!!

We are committed to improvement, driven by feedback, and focused on organizational growth.  We expect and demonstrate our values (Integrity, Collaboration, Service, Inclusion and Ownership) every day, creating an environment where all associates can add value and feel valued.  

Find your value as the....

Assistant Branch Manager

The key purpose of this position is to assist the Branch Manager in leading a team of associates in providing exceptional member service while meeting the strategic objectives of the credit union. This includes participating in the oversight of day-to-day operations, sales and service initiatives, business development activities, and associate development.

What you will do… 

Coaching and Development; this includes:

  • Assist the Branch Manager with effectively hiring and managing branch staff, with a strong focus on the growth and development of associates through consistent and positive coaching.
  • Ensure all operation, regulatory, and branch policies and procedures are followed.
  • Ensure employee coverage for all PEFCU functions each day during hours of operations.Assisting Branch Manager with Sales and Service; This includes:
  • Ensure exceptional service delivery by holding associates accountable for attracting, retaining, and strengthening member relationships by offering products and services that best align with the members' needs.
  • Strong understanding of Products and Services to assist in recommending appropriate products and services to members.
  • Understanding and ensuring staff understanding of applicable procedures.
  • Quickly and effectively responding to member complaints and concerns.

Assisting Branch Manager with Operational Oversight; this includes:

  • Overall security of the office, staff, physical assets, and member non-public information (NPI).
  • Planning and conducting branch meetings as needed
  • Overseeing day-to-day tasks of branch employees and understanding those tasks in order to fill in for any position when needed.
  • Identify redundancies and inefficiencies in branch tasks to make appropriate recommendations for improvement.
  • Responding to alarms after hours and/or weekends.
  • Assist with conducting required branch audits.
  • Review check holds and provide guidance on check holds, releasing, extending, etc.
  • Provide notary and Medallion Signature Guarantee services.
  • Perform overrides on restricted accounts.

    What you need....

    • 3-5 Years experience working as a Personal Banker/Member advocate or relevant role in a credit union or bank.
    • Previous management experience in a bank or credit union preferred.
    • Bachelor's degree or equivalent relevant experience
    • Committed to providing an exceptional member service experience
    • Focused on reaching and completing tactics to achieve a desired outcome within set timeframes
    • Ability to understand differences and drives to consensus, while considering all viewpoints
    • Ability and willingness to quickly adjust to new situations, circumstances, and environments.
    • Ability to make decisions in the best interest of the member and organization based on research, collaboration, and previous experience.
    • Ability to solve complex problems quickly and effectively using analytical and collaborative approaches.
    • Ability to manage the people, process and technology needed to adapt to change.
    • Ability to effectively communicate, interact and work with individuals and groups.
    • Ability to list tasks into the most efficient and effective order for critical success

    What’s in it for you…

    • Competitive pay 
    • Pay for performance incentive program
    • Medical, Dental and Vision insurance plans with one option at NO cost for employee only coverage!
    • Stellar benefits/perks
    • Work/life balance

     

     

    Apply now!

    Apply