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Credit Investigator Jobs (NOW HIRING)

Zotec Partners

Account Investigator, Refunds

As an Account Investigator on the Refunds Team, you will be responsible for timely resolution of credit balances by analyzing patient accounts for needed refund or adjustment to patient or insurance ...

Corpay

Associate Wire Investigator

New York, NY · On-site

$56K - $66K/yr

Investigating incoming and outgoing wire transfer inquiries, including non-receipts, returns, missing funds, and payment discrepancies * Researching payment details using internal banking systems ...

Octus

Senior Reporter, Private Credit

New York, NY · On-site

Octus Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and ...

Sierra Forest Products

Credit Manager

Tustin, CA · On-site

$80K - $100K/yr

S. divisions and regions, delivering portfolio reporting, credit investigations, and actionable insights based on financial statement analysis and external credit intelligence. The Credit Manager ...

Sierra Forest Products

Credit Manager

Tustin, CA · On-site

$80K - $100K/yr

S. divisions and regions, delivering portfolio reporting, credit investigations, and actionable insights based on financial statement analysis and external credit intelligence. The Credit Manager ...

Sierra Forest Products

Credit Manager

Seattle, WA

$80K - $100K/yr

S. divisions and regions, delivering portfolio reporting, credit investigations, and actionable insights based on financial statement analysis and external credit intelligence. The Credit Manager ...

UCS Forest Group

Credit Manager

Tustin, CA

$80K - $100K/yr

S. divisions and regions, delivering portfolio reporting, credit investigations, and actionable insights based on financial statement analysis and external credit intelligence. The Credit Manager ...

Sierra Forest Products

Credit Manager

Seattle, WA

$80K - $100K/yr

S. divisions and regions, delivering portfolio reporting, credit investigations, and actionable insights based on financial statement analysis and external credit intelligence. The Credit Manager ...

Sierra Forest Products

Credit Manager

Seattle, WA · On-site

$80K - $100K/yr

S. divisions and regions, delivering portfolio reporting, credit investigations, and actionable insights based on financial statement analysis and external credit intelligence. The Credit Manager ...

Sierra Forest Products

Credit Manager

Seattle, WA · On-site

$80K - $100K/yr

S. divisions and regions, delivering portfolio reporting, credit investigations, and actionable insights based on financial statement analysis and external credit intelligence. The Credit Manager ...

Mercor

Credit Trader | Upto $180/hr

New York, NY · Remote

$180/hr

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel ...

Sierra Forest Products

Credit Manager

Tustin, CA

$80K - $100K/yr

S. divisions and regions, delivering portfolio reporting, credit investigations, and actionable insights based on financial statement analysis and external credit intelligence. The Credit Manager ...

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How much do credit investigator jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for credit investigator in the United States is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $18.27 per hour, depending on experience, location, and employer.

What does a Credit Investigator do?

A Credit Investigator is responsible for evaluating the creditworthiness of individuals or businesses applying for loans or credit. They gather and analyze financial information, verify applicant data, review credit histories, and assess the risk associated with extending credit. Their work helps financial institutions make informed decisions about approving or denying credit applications, reducing the risk of financial loss. Credit Investigators may also communicate directly with applicants to clarify information and ensure all documentation is accurate and complete.

What are the key skills and qualifications needed to thrive as a Credit Investigator, and why are they important?

To thrive as a Credit Investigator, you need a solid understanding of financial analysis, credit risk assessment, and relevant regulatory standards, often supported by a degree in finance, accounting, or a related field. Familiarity with credit reporting systems, financial databases, and tools like Excel or credit bureau platforms is essential. Strong attention to detail, analytical thinking, and effective communication skills help you gather information and present findings clearly. These abilities are vital for accurately assessing creditworthiness, minimizing risk, and supporting sound lending decisions.

What are some common challenges faced by Credit Investigators when verifying applicant information?

Credit Investigators often encounter challenges such as incomplete or inconsistent applicant information, difficulty in verifying employment or income details, and obtaining timely responses from references or institutions. Navigating privacy laws and maintaining compliance with credit reporting regulations adds another layer of complexity. Building strong communication skills and attention to detail are essential for overcoming these obstacles and ensuring accurate credit assessments.

What Is a Credit Investigator?

Credit Investigators examines the credit history of applicants for financial institutions. They scrutinize the information provided by the customer in the loan application, researching past payment records, pulling credit reports, and calculating loan-to-income ratios to determine whether or not to approve the loan. Some companies hire credit investigators to run financial background checks on prospective employees, especially for positions that handle large amounts of money.

More about Credit Investigator jobs
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Credit Investigator jobs near you
Infographic showing various Credit Investigator job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,706 per year, or $18.1 per hour.

Account Investigator, Refunds

Zotec Partners

Remote

Full-time

Medical, Vision, Life

Posted 14 days ago

Job description

At Zotec Partners, our People make it happen.
Transforming the healthcare industry isn't easy. But when you build a team like the one we have, that goal can become a reality. Our accomplishments can't happen without our extraordinary people - the men and women across the country who make up our diverse Zotec family and help make this company a best place to work.
Over 25 years ago, we started Zotec with a clear vision, to partner with physicians to simplify the business of healthcare. Today we are more than 900 employees strong and we continue to use our incredible talent and energy to bring that vision to life. We are a team of Innovators, Collaborators and Doers.
We're seeking an Account Investigator, Refunds to join us. This is a remote position.
As an Account Investigator on the Refunds Team, you will be responsible for timely resolution of credit balances by analyzing patient accounts for needed refund or adjustment to patient or insurance carriers.
What you'll do:
  • Extensive investigations into patient accounts that may or may not require refund(s)
  • Utilize knowledge of all carrier types, including commercial and governmental
  • Apply your high-level understanding of medical accounts receivable, using attention to detail and problem-solving skills
  • Other duties as assigned
What you'll bring to Zotec:
  • High School diploma or equivalent required
  • Ability to understand, analyze and interpret medical billing documentation and data
  • Physician billing experience in one or more of the following areas: AR, Refunds, or Payments
  • Strong organizational and interpersonal communication skills, both verbal and written
  • Ability to understand critical issues and bring appropriate resolution through problem solving and attention to detail
  • Ability to prioritize workload and meet specific goals and objectives
  • Professional exercises discretion and independent judgment in day-to-day work
  • Must be able to collaborate effectively within a team setting

At Zotec, you will enjoy a network of highly experienced professionals in an environment where you can operate with autonomy yet have the resources and backing of other professionals in a similar role. Entrepreneurial and enterprising is the spirit of our team. If you are an original thinker and opportunity seeker, we'd like to talk to you!
Learn more about our organization, by visiting us at www.zotecpartners.com
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