ZipRecruiter

Log In

1

Credit Investigator Jobs (NOW HIRING)

Financial Times

Private Credit Correspondent

New York, NY · On-site

$95K - $135K/yr

US Private Credit Correspondent Location: New York, NY About us The Financial Times is one of the ... investigations. We expect applicants to the FT newsroom to refrain from using AI in their test ...

Spencer Gray

Credit Analyst

Irving, TX · On-site

$21.50/hr

*** This position is onsite The Credit Analyst is responsible for conducting credit investigations and analyzing credit information pertaining to loans. In addition, to verifying and updating credit ...

Spencer Gray

Credit Analyst

Garden Grove, CA · On-site

$21.50/hr

*** This position is onsite The Credit Analyst is responsible for conducting credit investigations and analyzing credit information pertaining to loans. In addition, to verifying and updating credit ...

Matheson Tri-Gas, Inc.

Credit Specialist

Irving, TX · On-site

Essential Functions Ability to review credit applications and complete credit investigations to grant credit and establish limits based on thresholds Create new accounts in the ERP Perform analysis ...

next page

Showing results 1-20

All JobsFinance and Insurance JobsCredit JobsCredit Analyst JobsCredit Investigator Jobs

Credit Investigator information

See salary details

$12

$18

$24

How much do credit investigator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for credit investigator in the United States is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $18.27 per hour, depending on experience, location, and employer.

What is a credit investigator?

Credit Investigators examines the credit history of applicants for financial institutions. They scrutinize the information provided by the customer in the loan application, researching past payment records, pulling credit reports, and calculating loan-to-income ratios to determine whether or not to approve the loan. Some companies hire credit investigators to run financial background checks on prospective employees, especially for positions that handle large amounts of money.

What does a credit investigator do?

A Credit Investigator is responsible for evaluating the creditworthiness of individuals or businesses applying for loans or credit. They gather and analyze financial information, verify applicant data, review credit histories, and assess the risk associated with extending credit. Their work helps financial institutions make informed decisions about approving or denying credit applications, reducing the risk of financial loss. Credit Investigators may also communicate directly with applicants to clarify information and ensure all documentation is accurate and complete.

What are the key skills and qualifications needed to thrive as a credit investigator, and why are they important?

To thrive as a Credit Investigator, you need a solid understanding of financial analysis, credit risk assessment, and relevant regulatory standards, often supported by a degree in finance, accounting, or a related field. Familiarity with credit reporting systems, financial databases, and tools like Excel or credit bureau platforms is essential. Strong attention to detail, analytical thinking, and effective communication skills help you gather information and present findings clearly. These abilities are vital for accurately assessing creditworthiness, minimizing risk, and supporting sound lending decisions.

What are some common challenges faced by credit investigators when verifying applicant information?

Credit Investigators often encounter challenges such as incomplete or inconsistent applicant information, difficulty in verifying employment or income details, and obtaining timely responses from references or institutions. Navigating privacy laws and maintaining compliance with credit reporting regulations adds another layer of complexity. Building strong communication skills and attention to detail are essential for overcoming these obstacles and ensuring accurate credit assessments.
More about Credit Investigator jobs

What cities are hiring for Credit Investigator jobs?

Cities with the most Credit Investigator job openings:

What states have the most Credit Investigator jobs?

States with the most job openings for Credit Investigator jobs include:

What are popular job titles related to Credit Investigator jobs?

For Credit Investigator jobs, the most frequently searched job titles are:

Credit Investigator jobs near you
Infographic showing various Credit Investigator job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,706 per year, or $18.1 per hour.

Client Services Credit Dispute Investigator

Fort Worth, TX • On-site

Mercedes-Benz Cars UK Limited
See more jobs at Mercedes-Benz Cars UK Limitedexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

About Us:

Who is Mercedes-Benz Financial Services?
Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle.  
Why work at Mercedes-Benz Financial Services?
Working at Mercedes-Benz Financial Services is more than a job - it's an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We're a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.   

Benefits

When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life. 

As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond - beginning day one:

Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance  

Need a vacation? How about just some time for YOU! In addition to our vacation time, you'll receive fifteen (15) additional corporate holidays, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!

Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program

We want you to be healthy!  Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities

Is your family growing?  Enjoy generous paid Family Leave Programs  - Six Weeks for New Parents; Adoption Expense Reimbursement Programs - up to $6k per child  

Want to go back to school?  Tuition Assistance Scholar Program - receive up to $8k in vouchers to complete business-related coursework

  • $6k for undergraduate
  • $8k for graduate

Job Overview:

The Credit Dispute Investigator researches, investigates, and responds to consumer credit disputes in compliance with the Fair Credit Reporting Act (FCRA), documented policies, procedures, and applicable regulatory standards. Responsibilities include reviewing direct and indirect consumer disputes, conducting thorough investigations into disputed information, including allegations of fraud and identity theft, collaborating with the Fraud Department and Fraud Investigators when appropriate, determining and documenting appropriate actions taken, responding to disputes within required regulatory timeframes, and submitting corrections to credit bureau reporting where applicable to ensure accurate credit reporting.

Responsibilities:

  • Investigate disputes received through consumer e-OSCAR concerning credit information furnished by Mercedes-Benz Financial Services. Conduct thorough reviews of account records, payment histories, contractual documentation, bankruptcy information, fraud indicators, and other relevant data. Determine the accuracy of reported information, submit dispute responses to credit bureaus, and ensure compliance with Fair Credit Reporting Act (FCRA) requirements and established company procedures. (70%)

  • Process identity theft block notifications received from consumers or consumer reporting agencies. Review supporting documentation, including police reports and identity theft affidavits, place appropriate credit reporting restrictions, coordinate with Fraud Control when required, and ensure affected tradelines are handled in accordance with regulatory requirements and company procedures. (5%)

  • Review and process requests to remove previously established identity theft blocks when sufficient evidence supports rescission. Validate documentation, coordinate with fraud investigation teams and consumer reporting agencies as necessary, update account records, and ensure credit reporting is restored or maintained appropriately based on investigation outcomes. (5%)

  • Research and resolve escalated internal inquiries related to credit reporting, Partner with departments such as Customer Relations, Collections, Fraud Control, Legal, Customer Relations, and Operations to ensure accurate reporting and consistent application of credit reporting policies and procedures. (5%)

  • Investigate and respond to credit disputes received directly from consumers regarding information reported by Mercedes-Benz Financial Services to consumer reporting agencies. Review account history, supporting documentation, payment activity, and applicable credit reporting guidelines to determine the accuracy of reported information. Complete investigations within required regulatory timeframes, update credit bureau reporting when appropriate, and draft customer responses that clearly communicate the investigation results (10%)

  • Investigate hard inquiry disputes when a consumer challenges a hard credit inquiry that appears on their credit report and alleges that the inquiry was unauthorized, inaccurate, fraudulent, or the result of identity theft. (5%)

Qualifications:

Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position. 
This position requires a minimum of 2 years of overall work experience. Preferred experience includes:

  • Business-General: 2 years

  • Customer Service: 2 years

Education:
High School Diploma/(GED) is required, Bachelor's Degree is preferred. 


Additional Knowledge:

  • 1 year of credit dispute experience is preferred.


Skills:

  • Analytical skills:
    • Ability to collect data and establish facts and identify trends and variances

  • PC skills

    • Corporate Mainframe

Recommended Prerequisites: Collections Agent; Retail Credit Analyst; Leadership roles in Operations


   

Posting Statement

If you were not re-directed successfully after clicking the "Apply for this job" button, please click the following link to search and apply for the role on the local career portal: https://daimler.taleo.net/careersection/ex/jobsearch.ftl


Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements. 


EEO/Minorities/Females/Disabled/Vets


#LI-JM2 

Apply