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Credit Collections Jobs in Rochester, NY (NOW HIRING)

Seneca Foods is seeking a Credit Analyst. The successful candidate would be responsible for analyzing credit data including financials, ratios, trade news, references and making credit ...

Seneca Foods is seeking a Credit Analyst. The successful candidate would be responsible for analyzing credit data including financials, ratios, trade news, references and making credit ...

Representative - Customer Billing

Rochester, NY

$16.75 - $21.75/hr

Interactions can include but are not limited to others in Marketing, Field Customer Service, Appeals, Credit & Collections, Dispatch, Rates and Regulatory, and Customer Care Center Representatives ...

Representative - Customer Billing

Rochester, NY · On-site

$16.75 - $21.75/hr

Interactions can include but are not limited to others in Marketing, Field Customer Service, Appeals, Credit & Collections, Dispatch, Rates and Regulatory, and Customer Care Center Representatives ...

Rochester, NY (Hybrid) Salary Range: $65,000 - $85,000 Role Overview We are seeking a hands-on Accounting Operations Supervisor with a strong focus on credit and collections to contribute to scaling ...

Accounts Receivable Specialist

Rochester, NY · On-site +1

$20 - $26.50/hr

This position is responsible for all aspects of the billing cycle as well as credit and collections. This position reports into our Rochester office Monday-Thursday with the option to work from home ...

Loan Sales Specialist

Webster, NY · On-site

$17 - $20/hr

Manage the life cycle of loans, including collections activities whilemaintainingcompliance with ... Since 1912,we'velooked beyond credit scores to help people get the money they need today and reach ...

Accounts Receivable Specialist

Rochester, NY · On-site +1

$20 - $26.50/hr

This position is responsible for all aspects of the billing cycle as well as credit and collections. This position reports into our Rochester office Monday-Thursday with the option to work from home ...

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Credit Collections information

See Rochester, NY salary details

$14

$24

$34

How much do credit collections jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for credit collections in Rochester, NY is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $27.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Collections Specialist, and why are they important?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What are some common challenges faced in a Credit Collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

What are Credit Collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.
What are the most commonly searched types of Credit Collections jobs in Rochester, NY? The most popular types of Credit Collections jobs in Rochester, NY are:
What are popular job titles related to Credit Collections jobs in Rochester, NY? For Credit Collections jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Credit Collections jobs in Rochester, NY look for? The top searched job categories for Credit Collections jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Credit Collections jobs? Cities near Rochester, NY with the most Credit Collections job openings:
Infographic showing various Credit Collections job openings in Rochester, NY as of May 2026, with employment types broken down into 2% Internship, 2% As Needed, 75% Full Time, 18% Part Time, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $50,379 per year, or $24.2 per hour.

$24 - $28/hr

Full-time

Posted 12 days ago


Seneca Foods rating

7.5

Company rating: 7.5 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

124th of 379 rated food and drinks producers


Job description

Seneca Foods is one of North America's leading providers of packaged fruits and vegetables with facilities located throughout the United States.Our high quality products are primarily sourced from over 1,400 American farms. Seneca holds the largest share of the retail private label, food service, and export canned vegetable markets, distributing to over 90 countries. Products are also sold under the brands of Libby's®, Aunt Nellie's®, READ®, Seneca Farms®, Green Valley®, Green Giant (Shelf-Stable)®, CherryMan®, Paradise®, Pennant®, and Seneca labels, including Seneca snack chips.

Seneca also provides vegetable products to other companies under various co-pack arrangements.Seneca Foods is seeking a Credit Analyst. The successful candidate would be responsible for analyzing credit data including financials, ratios, trade news, references and making credit recommendations. This position entails monitoring account trends to identify potential risks and recommend adjustments to credit limits or terms as needed.

This position will review and release orders from credit hold following internal controls. The Credit Analyst will support cash applciation tasks, such as posting cash, processing offsets, and handling customer refunds as needed. Month end reporting and journal entries as necessary.

Position Summary:Review financial data, trade references, and industry news to assess credit risk and make informed recommendations of credit limits for new and existing accounts per Seneca Policy. Make calls/email collection and work directly with customers to resolve outstanding balances, ensuring accounts are kept current. Work with Deductions and Sales teams to manage and resolve credit-related issues.

Review and release orders from credit hold, following internal control procedures. Assist with cash application tasks as needed, including processing offsets, customer refunds, and posting cash. Assist the Credit Manager with journal entries, support various reporting tasks, and handle audit requests as needed.

Respond to credit inquiries from other manufacturers. Submit requests to the Master Data team for the creation of new customer accounts and updates to existing account information.Build relationships with Sales, Customer Service and Customers. Assist Cash Application in obtaining payment details when not provided.

Work closely with the sales team on new customer applications to obtain necessary information. Support the team in special projects and audits. Support the Credit team in maintaining a low DSO and a high percent current.Qualifications:Computer literate knowledge of SAP is helpful.

Working knowledge of Excel. Excellent verbal and written communication, organizational, problem solving, and telephone skills. Detail oriented.

3 - 5 years of business to business credit experience.This is an on-site position only.Wage range based on skills, abilities, and experience from $24.00 to $28.00 per hour. Seneca Foods Corporation is committed to providing equal opportunity for all, through a positive and continuing affirmative action program. No employee or applicant will be discriminated against because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status or any other Federal or State legally protected classes.

Seneca Foods Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation under the Americans with Disabilities Act (ADA), please contact us at ADA@senecafoods.com or call 585-495-4100.Nearest Major Market: Rochester


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