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Credit Collections Jobs in Michigan (NOW HIRING)

Thelen Auto Group

Collections Specialist

Bay City, MI

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Thelen Auto Group

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Thelen Auto Group

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

TNT-Fast Finance

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

thyssenkrupp

Credit Analyst

Southfield, MI · On-site

$60K - $70K/yr

Bad Debt & Collections Oversight: Manage all aspects of bad debt tracking, monitoring, and ... Credit Card Reconciliation: Perform weekly reconciliation of credit card transactions in ...

TNT-Fast Finance

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Yeo & Yeo

Collections Representative

Saginaw, MI · On-site

$15.75 - $20.50/hr

Position Summary The Collections Representative will handle billing and collection responsibilities and will assist the billing manager to ensure that the organization receives accurate payments in a ...

Daikin

Director, Finance

Grand Rapids, MI · On-site

Oversee credit and collections strategies while balancing customer support, commercial relationships, and prudent risk management. * Monitor and actively manage working capital performance, including ...

Daikin

Director, Finance

Grand Rapids, MI · On-site

Oversee credit and collections strategies while balancing customer support, commercial relationships, and prudent risk management. * Monitor and actively manage working capital performance, including ...

Yeo & Yeo

Collections Representative

Saginaw, MI · On-site

$15.75 - $20.50/hr

Position Summary The Collections Representative will handle billing and collection responsibilities and will assist the billing manager to ensure that the organization receives accurate payments in a ...

Daikin

Director, Finance

Grand Rapids, MI

Oversee credit and collections strategies while balancing customer support, commercial relationships, and prudent risk management. * Monitor and actively manage working capital performance, including ...

pca

SR. Accounting Associate

Mason, MI · On-site

Experience with financial systems for invoicing, credit/collections, expense reporting, accounts payable, payroll, and general ledger. Previous Ceridian/Dayforce payroll processing experience.

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Credit Collections information

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How much do credit collections jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for credit collections in Michigan is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.33 per hour, depending on experience, location, and employer.

Can you make good money in credit collections?

Credit collections professionals can earn a competitive salary, often supplemented by commissions or bonuses based on recovery rates. Earnings vary depending on experience, location, and the size of the portfolio managed, with some collectors earning above average wages in the industry.

What qualifications do I need to be a credit collections specialist?

To become a credit collections specialist, a high school diploma or equivalent is typically required, with some employers preferring post-secondary education or relevant experience. Strong communication, negotiation skills, and familiarity with debt collection software or customer management systems are important. Certifications such as the Certified Collections Professional (CCP) can enhance job prospects.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.
What are the most commonly searched types of Credit Collections jobs in Michigan? The most popular types of Credit Collections jobs in Michigan are:
What cities in Michigan are hiring for Credit Collections jobs? Cities in Michigan with the most Credit Collections job openings:
Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Michigan as of August 2026, with employment types broken down into 1% Internship, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,503 per year, or $21.4 per hour.

Collections Specialist

Thelen Auto Group

Bay City, MI

$17.25 - $23.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Collections Specialist - TNT Financial Inc.

Position Type: Full-Time (40 Hours per Week)
Compensation: Hourly Pay + Performance Bonuses

TNT Financial Inc. is seeking a motivated and professional Collections Specialist to join our team. The ideal candidate will have strong customer service skills, the ability to multitask in a fast-paced environment, and experience communicating effectively with consumers while maintaining professionalism and compliance.

Responsibilities
  • Contact consumers regarding past-due accounts and arrange payment solutions.
  • Provide excellent customer service while maintaining collection goals.
  • Handle difficult conversations professionally and effectively de-escalate situations.
  • Perform skip tracing activities using multiple databases and resources.
  • Document all account activity accurately and thoroughly.
  • Manage a high volume of calls while maintaining attention to detail.
  • Follow company policies and applicable collection regulations.
  • Work collaboratively with team members to achieve department objectives.
Qualifications
  • Basic computer skills and the ability to learn multiple software programs.
  • Strong multitasking and organizational abilities.
  • Excellent verbal and written communication skills.
  • Outstanding customer service and problem-solving skills.
  • Ability to remain calm and professional in challenging situations.
  • Experience in collections, customer service, call center operations, or skip tracing is preferred but not required.
  • Strong work ethic and reliability.
  • Saturday Availability
Benefits
  • Competitive hourly wage
  • Performance-based bonus opportunities
  • Full-time, stable employment
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

If you are a motivated individual with strong communication skills and a desire to help resolve accounts professionally, we encourage you to apply and become part of the TNT Financial Inc. team.

Apply