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Credit Collections Jobs in Michigan (NOW HIRING)

MSC Industrial Direct

Credit Representative

Southfield, MI · On-site

$16.78 - $26.39/hr

Minimum of two years of commercial credit/collections experience is required. SKILLS: * CRT, PC experience is required. * Good verbal and written communication skills are required. * Good time ...

CFS

Collections Specialist

Holland, MI

$25 - $27/hr

... or credits • Maintain accurate account notes and documentation • Partner with accounting and operations teams to resolve account issues Qualifications for the Collections Specialist: • ...

Buckles & Buckles

Collections Specialist

Troy, MI · On-site

$18/hr

Debt Collector - Legal Collections Department Full-Time | Onsite | Performance-Based Role ... credit card debt owed to our national bank clients. You'll contact account holders, explain the ...

SPEC LLC

Regional Credit Manager

Muskegon, MI · On-site

... Credit and Collections that may be assigned. Required Skills • Exhibit strong analytical ... technical, and research skills with attention to detail. • Effective time management and ...

ThyssenKrupp

Credit

Southfield, MI · On-site

$60K - $70K/yr

Credit / Accounts Receivable Analyst Key Responsibilities * Tax Management: Partner with master ... Bad Debt & Collections Oversight: Manage all aspects of bad debt tracking, monitoring, and ...

TEKsystems

Collections Representative

Troy, MI · Hybrid

$10K/mo

Collections Specialist Schedule: Monday - Friday, 9:00 AM - 6:00 PM Training Schedule: 8:00 AM - 4:30 PM Work Arrangement: On-site during training, then Hybrid (2-3 days on-site, remaining days ...

TEKsystems

Collections Representative

Troy, MI · Hybrid

$19/hr

Collections Specialist Schedule: Monday - Friday, 9:00 AM - 6:00 PM Training Schedule: 8:00 AM - 4:30 PM Work Arrangement: On-site during training, then Hybrid (2-3 days on-site, remaining days ...

Thelen Auto Group

Collections Specialist

Saginaw, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

Thelen Auto Group

Collections Specialist

Bay City, MI · On-site

$17.25 - $23.25/hr

Collections Specialist - TNT Financial Inc. Position Type: Full-Time (40 Hours per Week) Compensation: Hourly Pay + Performance Bonuses TNT Financial Inc. is seeking a motivated and professional ...

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Showing results 21-40

All JobsCredit Collections JobsCredit Collections Jobs in Michigan

Credit Collections information

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How much do credit collections jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for credit collections in Michigan is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $24.33 per hour, depending on experience, location, and employer.

Can you make good money in credit collections?

Credit collections professionals can earn a competitive salary, often supplemented by commissions or bonuses based on recovery rates. Earnings vary depending on experience, location, and the size of the portfolio managed, with some collectors earning above average wages in the industry.

What qualifications do I need to be a credit collections specialist?

To become a credit collections specialist, a high school diploma or equivalent is typically required, with some employers preferring post-secondary education or relevant experience. Strong communication, negotiation skills, and familiarity with debt collection software or customer management systems are important. Certifications such as the Certified Collections Professional (CCP) can enhance job prospects.

What are some common challenges faced in a credit collections role, and how are they typically addressed?

Professionals in Credit Collections often encounter challenges such as negotiating with customers who are experiencing financial difficulties, managing a high volume of accounts, and maintaining positive customer relationships while ensuring timely payments. These challenges are typically addressed through strong communication and negotiation skills, using customer relationship management (CRM) tools to track interactions, and collaborating closely with sales and finance teams to resolve disputes. Ongoing training in conflict resolution and staying updated on company policies also help collections specialists navigate these situations effectively.

What are the key skills and qualifications needed to thrive as a credit collections specialist?

To thrive as a Credit Collections Specialist, you need a solid understanding of accounting principles, credit management, and collections processes, typically supported by a relevant degree or equivalent experience. Familiarity with collections software, CRM systems, and proficiency in Excel are often required, along with knowledge of relevant regulations. Excellent negotiation, communication, and problem-solving skills help professionals handle challenging conversations and build positive client relationships. These skills are crucial for maximizing recoveries, maintaining customer goodwill, and ensuring compliance with legal standards.

What is credit collections?

Credit Collections refers to the process of recovering unpaid debts from individuals or businesses who have borrowed money or purchased goods or services on credit. Professionals in this field work to ensure that overdue accounts are paid, often by contacting customers, negotiating payment plans, and sometimes initiating legal action if necessary. The goal is to minimize financial losses for the company while maintaining positive customer relationships whenever possible. Credit Collections specialists must have strong communication and negotiation skills, as well as a good understanding of financial regulations and company policies.
What are the most commonly searched types of Credit Collections jobs in Michigan? The most popular types of Credit Collections jobs in Michigan are:
What cities in Michigan are hiring for Credit Collections jobs? Cities in Michigan with the most Credit Collections job openings:
Credit Collections jobs near you
Infographic showing various Credit Collections job openings in Michigan as of August 2026, with employment types broken down into 1% Internship, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,503 per year, or $21.4 per hour.

Credit Representative

MSC Industrial Direct

Southfield, MI • On-site

$16.78 - $26.39/hr

Other

Medical, Retirement

Re-posted 9 days ago

Job description

BUILD A BETTER CAREER WITH MSC
Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.
Requisition ID :21039
Employment Type :Full Time
Job Category :Accounting/Finance
Work Location :Southfield, MI (CSC)
DUTIES and RESPONSIBILITIES:
  • Processes orders, addresses past due status, makes collection calls, reviews credit lines, and makes credit decisions based on the guidelines and limits of authority established by management.
  • Reconciles customer accounts by resolving any problems that are preventing timely payments. Assists customers who have credit/collection reconciliation problems with their outstanding balance.
  • Researches and reconciles miss-applied payments, short paid invoices, credits taken twice, sales tax adjustments to determine possible solutions, and all other disputed balances on open transactions.
  • Processes duplicate copies of invoices or credits for accounts at the customer's request.
  • Processes proof of deliveries for UPS, Truck and Direct shipments made to customers.
  • Interact with internal personnel (i.e. Customer Service, Sales and Branch Associates) regarding customer inquiries on billing issues.
  • Responsible for collection portfolio of approximately 800 customers with balances greater than 30 days old. Daily workflow includes collection calls, reconciling customer problems, following up on open issues, documenting customer notes, providing world class customer service, handling incoming calls from internal and external customers, and all other assigned daily credit and collection programs.
  • Daily call volume varies but is estimated at 60 to 80 calls per day.
  • Researches payments/credits that have been miss-applied, applied to similar accounts, short paid, taken twice, etc. Complete adjustment forms for sales tax, freight or sales related issues as required.
  • Prepares delinquent and fraudulent accounts to be placed for collection.
  • Follows guidelines on collection techniques and procedures established by management.
  • Participates in team meetings. Fosters the MSC Culture within the credit department and throughout the company to ensure unity of purpose and fulfillment of MSC's mission.
  • Participates in special projects and performs additional duties as required.
EDUCATION and EXPERIENCE:
  • High school diploma or the equivalent is required. Some college is preferred.
  • Minimum of two years of commercial credit/collections experience is required.
SKILLS:
  • CRT, PC experience is required.
  • Good verbal and written communication skills are required.
  • Good time management and organizational skills are required.
  • Experience with JDE AS400 System format preferred.

Compensation starting at $16.78 - $26.39 per hour depending on candidate location and experience.
The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.
Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position.
WHY MSC?
People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential.
OUR COMMITMENT TO YOU
Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits.
You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.
Please note that MSC uses electronic monitoring and system logs in its workplace, including monitoring of Company-provided systems and collaboration tools, as permitted by applicable law.

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