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Credit Collections Manager Jobs in Racine, WI (NOW HIRING)

Eirich Machines Inc

Junior Accountant

Gurnee, IL · On-site

$45K - $57K/yr

Manage collections and credit, including aging follow-up, dispute resolution, credit reviews, limits, terms, and holds. * Prepare and post general ledger journal entries with appropriate support.

Eirich Machines, Inc.

Junior Accountant

Gurnee, IL · On-site

$45K - $57K/yr

Manage collections and credit, including aging follow-up, dispute resolution, credit reviews, limits, terms, and holds. * Prepare and post general ledger journal entries with appropriate support.

Eirich Machines Inc

Junior Accountant

Gurnee, IL · On-site

$45K - $57K/yr

Manage collections and credit, including aging follow-up, dispute resolution, credit reviews, limits, terms, and holds. * Prepare and post general ledger journal entries with appropriate support.

US Bank

Special Loans Workout Manager

Brookfield, WI

$169K - $207K/yr

... credits - Expert knowledge of specialized lending collections including managing litigation ... Advanced knowledge of commercial lending, loan services and credit policy/procedure - Advanced ...

gannett

District Manager

Milwaukee, WI · On-site

They will also split and realign delivery areas, manage dealer relations, collections/returns ... of credit. Managing drop times, delivery sequence/schedules, and contingency planning. This ...

gannett

District Manager

Milwaukee, WI

They will also split and realign delivery areas, manage dealer relations, collections/returns ... of credit. Managing drop times, delivery sequence/schedules, and contingency planning. This ...

SHM LLC

Assistant Property Manager

Milwaukee, WI · On-site

$20 - $24/hr

Process rent collections and handle delinquent accounts * Respond to emergencies and assist with ... High school diploma (required); industry training or certifications (COS, Tax Credit) a plus * 2-3 ...

Bear Real Estate Group

Be Seen First

Property Manager- Lease Up

Milwaukee, WI · On-site

Partner with Compliance and ownership to meet first-year tax credit milestones, including the ... Monitor rent collections, enforce lease terms, manage delinquencies, and initiate legal proceedings ...

Gannett Co., Inc.

District Manager

Milwaukee, WI · On-site

They will also split and realign delivery areas, manage dealer relations, collections/returns ... of credit. Managing drop times, delivery sequence/schedules, and contingency planning. This ...

ULINE

Finance Leadership Trainee

Waukegan, IL

Work alongside experienced professionals in Collections, Cash Applications, Accounts Payable, Tax and Credit to elevate your skillset and build a strong foundation for your career! Careers Packed ...

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All JobsCredit Collections JobsCredit Collections Manager JobsCredit Collections Manager Jobs in Racine, WI

Credit Collections Manager information

See Racine, WI salary details

$51.1K

$81.7K

$119.1K

How much do credit collections manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for credit collections manager in Racine, WI is $81,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,600.00 and $93,800.00 per year, depending on experience, location, and employer.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.
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Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Racine, WI as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Contract, and 3% Nights. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $81,680 per year, or $39.3 per hour.

Account Manager of Client Services / Skilled Nursing / Long-Term Care Pharmacy Services

BrightSpring

Milwaukee, WI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

BrightSpring Health Services rating

4.9

Company rating: 4.9 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

222nd of 245 rated social care providers

Job description

Our Company
PharMerica
Overview
PharMerica, a part of Brightspring Health Services, is a long-term care pharmacy services provider that supplies medications, clinical support, and pharmacy management to healthcare organizations across the United States.
As a a non-retail pharmacy, we focus on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation facilities, long-term acute care centers, and other specialized care centers nationwide. Our organization is in high growth mode, which can provide opportunities for advancement for individuals looking for career progression!
The Account Manager of Client Services cultivates and maintains an on-going strategic relationship with their clients. They are responsible for ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients.
This position entails 75% travel Ideal location to reside is within that territory
Schedule: Monday - Friday, hours depend on business needs
Territory: Wisconsin
The ideal candidate has experience in client retention in a long-term care pharmacy setting.
We offer:
DailyPay
Flexible schedules
Competitive pay
Shift differential
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Tuition Assistance
Employee Discount Program
401k
Paid-time off
Tuition reimbursement
Non-retail/Closed-door environment
Annual Incentive Bonus: 15%
Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
Responsibilities
  • Builds strong partnerships with clients through consultation and collaboration for the sustained success and growth of their organizations
  • Accountable for all aspects of client relationships; primary go-to person for your client base
  • Engages with all levels across the organization to discuss issue resolution, growth opportunities and overall pharmacy performance in the Monthly/Quarterly Business Reviews (QBR's) and Pharmacy Optimization Services (PSOP's)
  • Leads client contract renewal process in collaboration with other key PharMerica stakeholders
  • Owns the client issue escalation and resolution process. Working directly with key internal partners, achieves timely responses on all issues along with setting proper expectations for clients
  • Manages their client base through the company's CRM software. This includes the tracking and management of activities, issues, tasks, contacts, and other client communications.
    • Own your Client Book of Business - be the subject matter expert and be prepared to communicate the most important critical to quality measurements to address customer's needs, delivering world class service
  • Provides pharmacy service, performance and reporting data. Prepares reports, monthly and quarterly business review materials, facilitates client engagement calls and conducts routine training, providing educational materials to facilitate compliance with PMC procedures, tools and resources
  • Works with client support services in leading the on-boarding of new clients and facilities to ensure a seamless implementation
  • Collaborates with other functional departments (credit/collections, contracting, and marketing) to assure that corporate billing, and receivable standards are achieved
  • Represents PharMerica at corporate/networking/client events and conferences
  • Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards

Qualifications
  • Bachelor's degree or equivalent experience
  • Three to five years of previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting
  • Ability to communicate to all levels of management
  • Excellent time-management and basic computer skills
  • Advanced Microsoft Office proficiency
  • Outstanding problem-solving skills
  • Experience in root cause analysis
  • Ability to collaborate cross-functionally
  • Experience working within a collaborative team
  • Experience in a project management and client-facing customer service role
  • Strong background with the ability to manage multiple priorities and deadlines at once

About our Line of Business
PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.

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