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Credit Collections Associate Jobs in Portland, OR

Knowledge of LIHTC and Tax Credit qualifications required. * Strong interpersonal, verbal, and ... collections, accounts payable, etc., to ensure smooth operations of the property. * Promote high ...

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Credit Collections Associate information

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$20

$24

$28

How much do credit collections associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for credit collections associate in Portland, OR is $24.82, according to ZipRecruiter salary data. Most workers in this role earn between $23.22 and $25.77 per hour, depending on experience, location, and employer.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
What are the most commonly searched types of Credit Collections jobs in Portland, OR? The most popular types of Credit Collections jobs in Portland, OR are:
What are popular job titles related to Credit Collections Associate jobs in Portland, OR? For Credit Collections Associate jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Credit Collections Associate jobs in Portland, OR look for? The top searched job categories for Credit Collections Associate jobs in Portland, OR are:

Accounting Assistant III - AP

Cascade Management

Tigard, OR • On-site

$22 - $25/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 26 days ago


Job description

About Us
Compensation: $22.00-$25.00
Schedule: Monday-Friday (8am-5pm)
Hours: 40 Full Time
Location: Corporate. Tigard, OR
Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program. Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
* Salary is typically hired between minimum and midpoint of salary range depending on experience and any rent benefit adjustments.
Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values.
Cascade Management's Service Model is the foundation of everything we do and is expected to be upheld every day you come to work. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time. As an integral part of the Cascade team, all members are expected to carry out our Service Model of Friendly, Helpful, Knowledgeable, Respectful, and Responsive.
Essential Functions and Responsibilities
SUMMARY
The Temporary Accounting Assistant III - AP will process miscellaneous accounting duties, filing and support. Ideal candidate skills include:
- Enjoy working hard and pursues everything with energy and has a drive and need to finish
- Has a strong ethic of accountability and dedication to the job
- Has functional and technical knowledge and skills to do the job at a high level of accomplishment
- Be a team member that is easy to approach and talk to-builds rapport well
- Provides excellent customer service to internal and external customers
- Listens and communicates effectively and professionally both verbal and in writing
- Uses time effectively to meet deadlines
- Concentrates efforts on most important priorities
- Higher level of complex responsibility
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Financial statement preparation *
- Reconcile several general ledger detail accounts *
- Assist with quarterly and annual accounting reports *
- Trains and assists new accounting employees *
- Provide training to new hires on accounting software during new hire orientation *
- Acts in the capacity of the support for compliance, portfolio managers, and/or upper management involving challenging issues surrounding HUD and or RD subsidies *
- Post rent collections and adjustments as needed *
- Review tenant activity in Boston Post and ResMan for accuracy. *
- Post rent corrections or adjustments as needed in Boston Post and ResMan. *
- Bi-weekly payroll processing including checking cash balances for available funds *
- Daily manual and AVID check processing *
- Downloading miscellaneous bank statements *
- Researching bank and payroll JEs for others *
- Timely processing of security deposit dispositions (Move out packets) to include review of required documents *
- Set up bank transfers *
- Post security deposit payments into Accounting software *
- Prepare & post various journal entries. *
- Reconcile bank accounts. *
- Travel as required for in person classes and annual education conferences*
- Performs other duties as assigned. *
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities
*Essential Functions
Qualifications and Physical Demands
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) and Associates Degree or three to four (3-4) years related experience; or equivalent combination of education and experience. Ability to understand Debits and Credits. SAGE and ResMan experience a plus. Excel experience required.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License
OTHER QUALIFICATIONS
Ability to operate basic office equipment such as telephones, typewriters, 10 key, photocopier, and fax machine.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move 25-50 lbs. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.
Cascade Management Inc. is an Equal Opportunity Employer dedicated to an inclusive and diverse environment.