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Credit Collections Assistant Jobs in Virginia (NOW HIRING)

Collections Department Lead

Lynchburg, VA · On-site

$18 - $24.25/hr

Role The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success." The Collections Lead is responsible for overseeing ...

Collections Specialist

Richmond, VA

$18.50 - $24.75/hr

Carpenter Co. has an immediate opening for a Collections Specialist at our corporate office in ... Backup credit cards and check by fax processing. * Assist the Credit Manager and Director of Credit ...

Collections Specialist

Richmond, VA · On-site

$18.50 - $24.75/hr

Carpenter Co. has an immediate opening for a Collections Specialist at our corporate office in ... Backup credit cards and check by fax processing. * Assist the Credit Manager and Director of Credit ...

Collections Specialist

Richmond, VA · On-site

$18.50 - $24.75/hr

Carpenter Co. has an immediate opening for a Collections Specialist at our corporate office in ... Backup credit cards and check by fax processing. * Assist the Credit Manager and Director of Credit ...

Collections Representative

Newport News, VA · On-site

$17.64 - $21.78/hr

Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over ... delinquency and to assist them in bringing the account current on financial products like ...

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Collections Specialist

Lynchburg, VA · On-site

$19.10 - $28.65/hr

Role The primary purpose of this position is to assist Beacon Credit Union to live out our mission ... Provide support for the collections department and branch managers in fulfilling customer requests ...

Role The primary purpose of this position is to assist Beacon Credit Union to live out our mission ... Provide support for the collections department and branch managers in fulfilling customer requests ...

Assistant Manager - Credit

Emporia, VA · On-site

$16.15 - $19/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Assistant Manager - Credit

VA · On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Assistant Manager - Credit

Emporia, VA · On-site

$16.15 - $19/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

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Credit Collections Assistant information

What is the difference between Credit Collections Assistant vs Credit Analyst?

AspectCredit Collections AssistantCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeBachelor's degree in finance, accounting, or related field
Work EnvironmentOffice setting, often in collections or finance departmentsOffice environment, analyzing financial data and credit reports
Employer & Industry UsageFinancial institutions, credit agencies, and collection agenciesBanks, lending companies, and financial services firms
Common Search & Comparison IntentFocuses on debt recovery and customer account managementFocuses on credit risk assessment and financial analysis

The main difference between a Credit Collections Assistant and a Credit Analyst lies in their primary responsibilities. The Collections Assistant handles debt recovery and customer account follow-up, while the Credit Analyst evaluates creditworthiness and financial data to inform lending decisions. Both roles are essential in the credit industry but serve different functions within the credit management process.

What does a credit collections assistant do?

A credit collections assistant supports the collections process by contacting customers to recover overdue payments, updating account records, and maintaining communication logs. They often use collection software and require strong communication and organizational skills to ensure timely resolution of delinquent accounts.

What are the most commonly searched types of Credit Collections jobs in Virginia?

The most popular types of Credit Collections jobs in Virginia are:

What cities in Virginia are hiring for Credit Collections Assistant jobs?

Cities in Virginia with the most Credit Collections Assistant job openings:

Collections Department Lead

Beacon Credit Union

Lynchburg, VA • On-site

$18 - $24.25/hr

Full-time

Re-posted 8 days ago


Job description

Role
The primary purpose of this position is to assist Beacon Credit Union to live out our mission, "Dedicated to Our Member's Financial Success."
The Collections Lead is responsible for overseeing advanced collection activities, guiding team members, and managing complex accounts involving bankruptcy, loan restructuring, and collateral recovery. This role requires strong analytical skills, sound judgment, and the ability to navigate sensitive financial situations while maintaining compliance with internal policies and regulatory standards.
Major Duties and Responsibilities
• Serve as the primary point of contact to the Assistant Vice President of Credit Solutions for recommendation of complex or escalated accounts, including bankruptcies, restructures, charge offs, and repossessions.
• Review, analyze, and manage accounts in active bankruptcy (Ch. 7, 11, 13), ensuring accurate documentation, timely filings, and compliance with all legal requirements.
• Evaluate member financial situations to recommend and structure appropriate workout solutions, extensions, or repayment plans.
• Oversee repossession processes from assignment through liquidation, ensuring adherence to UCC guidelines and maximizing recovery value.
• Provide guidance and support to collection staff on procedures, best practices, and regulatory compliance.
• Monitor delinquency trends and assist in developing strategies to reduce past due accounts and mitigate loss exposure.
• Prepare and present reports on high-risk accounts, bankruptcy activity, and recovery outcomes to the Assistant Vice President of Credit Solutions.
• Maintain strong working relationships with attorneys, trustees, vendors, and internal departments to support efficient resolution of accounts.
• Ensure all collection activities are conducted professionally, ethically, and in alignment with organizational standards.
Experience, Education and Preferred Skills
Experience:
- 2-4 years of experience in collections, loan servicing, bankruptcy processing, repossession coordination, or related financial services roles.
- Demonstrated knowledge of bankruptcy chapters, timelines, and creditor rights.
- Experience with loan restructuring, extensions, and workout solutions.
- Familiarity with repossession procedures, collateral valuation, and UCC requirements.
- Strong communication, negotiation, and problem-solving skills.
- Ability to interpret financial statements, payment histories, and legal documents.
- High attention to detail with strong organizational and documentation skills.
- Ability to work independently while supporting team goals
- Previous collection experience required.
Education/Certifications/Licenses:
- Associate degree in related Banking, Business or Accounting field or Certification in Collections or Financial Counseling course.
Preferred Skills:
• Prior experience in a credit union, bank, or lending institution.
• Working knowledge of collection systems and bankruptcy tracking tools.
• Leadership experience or the ability to mentor and support junior
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
Beacon Credit Union is an EEO employer - M/F/Vets/Disabled
Beacon Credit Union is an EEO Employer - M/F/Disability/Protected Veteran Status