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Credit Call Center Jobs (NOW HIRING)

TEN Credit Union

Call Center Representative

Nashville, TN · On-site

$21/hr

Call Center Representative Location: Main Branch (Nashville, TN) Schedule: Monday-Thursday, 8:00 AM ... About TEN Credit Union At TENCU, we believe in building a team that is guided by our core values of ...

TEN Credit Union

Call Center Representative

Nashville, TN · On-site

$21/hr

Call Center Representative Location: Main Branch (Nashville, TN) Schedule: Monday-Thursday, 8:00 AM ... About TEN Credit Union At TENCU, we believe in building a team that is guided by our core values of ...

Hope Credit Union

Call Center Manager

Jackson, MS · On-site

HOPE Overview HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute ... Call Center Manager Department: Retail Operations Reports To: Senior Vice President, Retail ...

Trax Credit Union

Call Center Representative

Tampa, FL · On-site

$15 - $19/hr

Who We Are At Trax Credit Union, we exist to move people forward. We are committed to creating a ... Call Center Representative Position Summary: Provide information and member support concerning the ...

Trax Credit Union

Call Center Representative

Tampa, FL

$15 - $19/hr

Description Who We Are At Trax Credit Union, we exist to move people forward. We are committed to ... Call Center Representative Position Summary: Provide information and member support concerning the ...

Trax Credit Union

Call Center Representative

Tampa, FL · On-site

$16/hr

Who We Are At Trax Credit Union, we exist to move people forward. We are committed to creating a ... Call Center Representative Position Summary: Provide information and member support concerning the ...

Trax Credit Union

Call Center Representative

Tampa, FL · On-site

$16/hr

Who We Are At Trax Credit Union, we exist to move people forward. We are committed to creating a ... Call Center Representative Position Summary: Provide information and member support concerning the ...

Coastal1 Credit Union

Call Center Rep

Pawtucket, RI · On-site

$15.50 - $19.50/hr

Call Center Representative Coastal1 Credit Union is seeking to hire a Call Center Representative in our Contact Center! Our Call Center Reps provide quality service to members by providing ...

Hiregy

Call Center Representative

Lakeland, FL

$19/hr

Job ID 23473 - Call Center Agent s Location: Lakeland, FL - This position is onsite Pay: $19.00 per ... Contract, supporting a major credit card project Duration: Approximately 60-90+ days Schedule: M-F ...

Hiregy

Call Center Representative

Lakeland, FL · On-site

$19/hr

Contract, supporting a major credit card project Duration: Approximately 60-90+ days Schedule: M-F ... Must have previous call center experience, and strong stamina for repetitive volume work * Must be ...

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How much do credit call center jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for credit call center in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are common challenges faced by credit call center representatives, and how can they be managed effectively?

Credit call center representatives often encounter challenges such as handling high call volumes, managing difficult or distressed customers, and staying up-to-date with changing financial regulations. To manage these effectively, representatives benefit from strong communication skills, thorough training, and access to up-to-date resources. Support from supervisors and ongoing professional development also play a crucial role in helping team members maintain quality service and job satisfaction.

What are Credit Call Center jobs?

Credit Call Center jobs involve working in a customer service environment, typically for banks, credit card companies, or financial institutions. Employees in these roles assist customers with inquiries about their credit accounts, process payments, help with disputes or fraud issues, and offer guidance on credit products. They may also handle account updates, provide information on credit scores, and resolve billing or application questions. Strong communication skills, attention to detail, and the ability to handle sensitive financial information are important for this job. These positions often require working with computer systems and following strict privacy policies.

What are the key skills and qualifications needed to thrive as a Credit Call Center Representative, and why are they important?

To thrive as a Credit Call Center Representative, you need strong communication skills, problem-solving abilities, and knowledge of credit products and procedures, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic financial tools is essential. Outstanding patience, active listening, and conflict resolution skills help build rapport and effectively address customer concerns. These competencies are vital for delivering accurate information, resolving credit-related issues efficiently, and ensuring customer satisfaction in a fast-paced environment.
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Call Center Representative

TEN Credit Union

Nashville, TN • On-site

$21/hr

Other

Medical, Dental, Vision, Retirement

Posted 4 days ago

Job description

Call Center Representative
Location: Main Branch (Nashville, TN)
Schedule: Monday-Thursday, 8:00 AM-5:00 PM; Friday, 8:00 AM-6:00 PM
Compensation: $21/hour
Employment Type: Full-Time (On-Site)
Join our dynamic Operations Team in Nashville, TN
We're seeking an energetic and service-oriented Call Center Representative to join our team at our Main branch. This is a full-time role ideal for someone eager to grow their career in the credit union industry. You'll be the first point of contact via phone for our members, delivering exceptional service and resolving inquiries with professionalism and care.
About TEN Credit Union
At TENCU, we believe in building a team that is guided by our core values of Member-Centric, Integrity, and Innovation. While we take our work seriously, we don't take ourselves too seriously.
We're a team of innovators driven by creativity, collaboration and, above all, the joy we find in what we do.
What You'll Do: With a dedication to a member centric approach
  • Provide friendly and efficient service via phone and email
  • Complete transactions and perform account maintenance
  • Assist members with product and service inquiries
  • Process consumer loan applications in compliance with regulations and internal policies
  • Strive for first-call resolution and a positive member experience
Benefits: What We Offer
We are proud to offer a comprehensive benefits package with competitive pay, employer-paid medical, dental, and vision insurance, a 401(k) Defined Contribution Plan with a generous 7% match, and eleven (11) paid holidays.
What We're Looking For
  • High school diploma or equivalent (required)
  • Minimum one year of customer service experience; call center or financial institution experience preferred
  • A high level of proficiency in English and Spanish is preferred.
  • Professional demeanor and pleasant telephone voice
  • Ability to multitask and handle frequent interruptions
  • Must be able to work in a non-smoking environment
  • Must be able to sit and stand for extended periods
  • Ability to use a computer for long periods of time
  • Ability to lift up to 25 pounds

Join a credit union that is dedicated to its people and its purpose.
TENCU is an Equal Opportunity Employer.
*This job opportunity is only open to local candidates in Tennessee*
No recruiters please

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