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Credit Call Center Jobs (NOW HIRING)

Americu Credit Union

Call Center Representative

Rome, NY · On-site

$19 - $22/hr

Call Center Representative - AmeriCU Credit Union (Rome, NY) AmeriCU Credit Union is seeking a Call Center Representative who is passionate about delivering exceptional member service and building ...

AmeriCU Credit Union

Call Center Representative

Rome, NY · On-site

$19 - $22/hr

Call Center Representative - AmeriCU Credit Union (Rome, NY) AmeriCU Credit Union is seeking a Call Center Representative who is passionate about delivering exceptional member service and building ...

AmeriCU Credit Union

Call Center Representative

Rome, NY · On-site

$19 - $22/hr

Call Center Representative - AmeriCU Credit Union (Rome, NY) AmeriCU Credit Union is seeking a Call Center Representative who is passionate about delivering exceptional member service and building ...

MyUSA Credit Union

Call Center Representative

Moraine, OH · On-site

$15.50 - $19.50/hr

MyUSA Credit Union is a member-owned, over $350 million financial institution with offices in ... MyUSA Call Center Representatives provide extraordinary member service by providing over-the-phone ...

Sound Credit Union

Call Center Representative

Tacoma, WA · On-site

$5.0K/mo

Travel Percentage Hybrid Category Call Center Description Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have a passion for helping others, possess a ...

Corning Credit Union

Call Center Specialist

Corning, NY · On-site

$21 - $25.50/hr

NY Call Center Specialist Location: This is an in-person role located in Corning, NY Corning Credit ... Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in ...

Corning Credit Union

Call Center Specialist

Wilmington, NC · On-site

$14.25 - $17.75/hr

NC Call Center Specialist Location: This is an in-person role located in Wilmington, NC Corning ... Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in ...

TEN Credit Union

Call Center Representative

Nashville, TN · On-site

$21/hr

Call Center Representative Location: Main Branch (Nashville, TN) Schedule: Monday-Thursday, 8:00 AM ... About TEN Credit Union At TENCU, we believe in building a team that is guided by our core values of ...

TEN Credit Union

Call Center Representative

Nashville, TN · On-site

$21/hr

Call Center Representative Location: Main Branch (Nashville, TN) Schedule: Monday-Thursday, 8:00 AM ... About TEN Credit Union At TENCU, we believe in building a team that is guided by our core values of ...

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Credit Call Center information

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How much do credit call center jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for credit call center in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What are common challenges faced by credit call center representatives, and how can they be managed effectively?

Credit call center representatives often encounter challenges such as handling high call volumes, managing difficult or distressed customers, and staying up-to-date with changing financial regulations. To manage these effectively, representatives benefit from strong communication skills, thorough training, and access to up-to-date resources. Support from supervisors and ongoing professional development also play a crucial role in helping team members maintain quality service and job satisfaction.

What are Credit Call Center jobs?

Credit Call Center jobs involve working in a customer service environment, typically for banks, credit card companies, or financial institutions. Employees in these roles assist customers with inquiries about their credit accounts, process payments, help with disputes or fraud issues, and offer guidance on credit products. They may also handle account updates, provide information on credit scores, and resolve billing or application questions. Strong communication skills, attention to detail, and the ability to handle sensitive financial information are important for this job. These positions often require working with computer systems and following strict privacy policies.

What are the key skills and qualifications needed to thrive as a Credit Call Center Representative, and why are they important?

To thrive as a Credit Call Center Representative, you need strong communication skills, problem-solving abilities, and knowledge of credit products and procedures, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic financial tools is essential. Outstanding patience, active listening, and conflict resolution skills help build rapport and effectively address customer concerns. These competencies are vital for delivering accurate information, resolving credit-related issues efficiently, and ensuring customer satisfaction in a fast-paced environment.
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What job categories do people searching Credit Call Center jobs look for? The top searched job categories for Credit Call Center jobs are:
Credit Call Center jobs near you
Call Center Representative

Call Center Representative

FreeStar Financial Credit Union

Clinton, MI • On-site

$18/hr

Full-time

Retirement, PTO

Posted 5 days ago

Job description

FreeStar Financial Credit Union is looking for an enthusiastic and dynamic Call Center Representative. If you would love to use your passion for customer service to assist our valued members at a growing credit union, this may be the right job for you!
Salary: $18/Hr
Job Location: Clinton Twp
Days: Monday-Friday, Occasional Saturdays
Hours: Full-time
Benefits:
3 weeks paid time off in the first year
401k with up to a 6% match
Tuition Reimbursement
Year-end bonuses
Position Purpose:
The primary purpose of the Member Access Specialist is to assist FreeStar Financial Credit Union in fulfilling our mission through the call center to provide superior service and innovative financial solutions to our membership by meeting their dynamic needs via telephone communications.
What You'll Do In This Role:
Responsible for assisting credit union members in the call center regarding their banking needs.
Provide members a courteous, professional and timely experience through video conferencing software.
Answer credit union member's requests relating to the function and servicing of their accounts through the call center, which include but are not limited to balance, activity, stop payments, resolving debit card issues.
Provide efficient and accurate customer service in transactions which include, but are not limited to, transfers, issue Cashier Checks, and loan payments.
Provide efficient and accurate service in transactions using the ITM which include, but not limited to, check cashing, deposits, withdrawals or transfers.
Meet member needs by cross-selling all products and services offered by the credit union. Must achieve the minimum sales standards as established by management.
Subject Matter Expert (SME) for the credit union's E-services and remote services.
What You'll Bring To FreeStar Financial:
High School Diploma or equivalent.
Minimum of one-three years of similar or related experience in the financial industry, or call center customer service.
What You'll Get Working at FreeStar Financial:
Partner with a talented team helping to provide financial solutions to our members!
Be part of an environment where our service to each other is just as important as our service to our members!
A wonderful opportunity to expand skillset and develop professionally!
Join a Credit Union culture that makes an impact in the community!
Join an organization which appreciates and promotes having balance in your life!
A competitive compensation structure which rewards the contributions of our team members!

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