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Credit Call Center Jobs (NOW HIRING)

AmeriCU Credit Union

Call Center Representative

Rome, NY · On-site

$19 - $22/hr

Call Center Representative - AmeriCU Credit Union (Rome, NY) AmeriCU Credit Union is seeking a Call Center Representative who is passionate about delivering exceptional member service and building ...

Corning Credit Union

Call Center Specialist

Corning, NY

$21 - $25.50/hr

NY Call Center Specialist Location: This is an in-person role located in Corning, NY Corning Credit ... Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in ...

TEN Credit Union

Call Center Representative

Nashville, TN · On-site

$21/hr

Call Center Representative Location: Main Branch (Nashville, TN) Schedule: Monday-Thursday, 8:00 AM ... About TEN Credit Union At TENCU, we believe in building a team that is guided by our core values of ...

TEN Credit Union

Call Center Representative

Nashville, TN · On-site

$21/hr

Call Center Representative Location: Main Branch (Nashville, TN) Schedule: Monday-Thursday, 8:00 AM ... About TEN Credit Union At TENCU, we believe in building a team that is guided by our core values of ...

Trax Credit Union

Call Center Representative

Tampa, FL

$15 - $19/hr

Description Who We Are At Trax Credit Union, we exist to move people forward. We are committed to ... Call Center Representative Position Summary: Provide information and member support concerning the ...

Trax Credit Union

Call Center Representative

Tampa, FL · On-site

$15 - $19/hr

Who We Are At Trax Credit Union, we exist to move people forward. We are committed to creating a ... Call Center Representative Position Summary: Provide information and member support concerning the ...

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Credit Call Center information

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How much do credit call center jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for credit call center in the United States is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

In a credit call center, high-performing agents or team leaders can earn around $10,000 monthly through base pay, commissions, and bonuses. Success in such roles often depends on sales skills, experience, and performance metrics, rather than formal degrees.

What are common challenges faced by credit call center representatives, and how can they be managed effectively?

Credit call center representatives often encounter challenges such as handling high call volumes, managing difficult or distressed customers, and staying up-to-date with changing financial regulations. To manage these effectively, representatives benefit from strong communication skills, thorough training, and access to up-to-date resources. Support from supervisors and ongoing professional development also play a crucial role in helping team members maintain quality service and job satisfaction.

How to make 2000 a week working from home?

A Credit Call Center representative can earn $2,000 weekly by working full-time, handling high call volumes, and gaining experience in sales or collections. Developing strong communication skills, using CRM tools, and working flexible hours can help increase earnings, especially with performance-based incentives or commissions.

What are Credit Call Center jobs?

Credit Call Center jobs involve working in a customer service environment, typically for banks, credit card companies, or financial institutions. Employees in these roles assist customers with inquiries about their credit accounts, process payments, help with disputes or fraud issues, and offer guidance on credit products. They may also handle account updates, provide information on credit scores, and resolve billing or application questions. Strong communication skills, attention to detail, and the ability to handle sensitive financial information are important for this job. These positions often require working with computer systems and following strict privacy policies.

What does a CSR do daily?

A Credit Call Center Customer Service Representative (CSR) handles customer inquiries related to credit accounts, processes payments, resolves billing issues, and provides account information. They often use customer management software and must follow company policies while maintaining a professional and helpful attitude throughout their shift.

What are the key skills and qualifications needed to thrive as a Credit Call Center Representative, and why are they important?

To thrive as a Credit Call Center Representative, you need strong communication skills, problem-solving abilities, and knowledge of credit products and procedures, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic financial tools is essential. Outstanding patience, active listening, and conflict resolution skills help build rapport and effectively address customer concerns. These competencies are vital for delivering accurate information, resolving credit-related issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than frontline customer service representatives. These roles typically require leadership skills, experience, and sometimes certifications, and may involve overseeing large teams or complex operations.
More about Credit Call Center jobs
What states have the most Credit Call Center jobs? States with the most job openings for Credit Call Center jobs include:
What job categories do people searching Credit Call Center jobs look for? The top searched job categories for Credit Call Center jobs are:
Credit Call Center jobs near you
Infographic showing various Credit Call Center job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 56% Full Time, 36% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,239 per year, or $23.2 per hour.
Call Center Representative

Call Center Representative

Americu Credit Union

Liverpool, NY

$19 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Call Center Representative
Location: Liverpool, NY 13090
Starting Rate - $19.00/hour to $22.00/hour, actual rate will depend on experience.
Status: Full Time
Position is overtime eligible and Incentive earning eligible.
Call Center Representative - AmeriCU Credit Union (Rome, NY)
AmeriCU Credit Union is seeking a Call Center Representative who is passionate about delivering exceptional member service and building strong relationships. As a Call Center Representative, you will be the voice of AmeriCU-supporting members through phone, chat, email, and video interactions while helping them achieve their financial goals.
What You'll Do as a Call Center Representative
  • Manage a high volume of inbound and outbound member interactions in a timely, professional manner
  • Build strong relationships by providing exceptional service and identifying member needs
  • Resolve member inquiries and issues while recommending relevant products and services
  • Process loan applications and maintain knowledge of underwriting guidelines and procedures
  • Educate members on digital banking tools and alternative service channels to enhance their experience
  • Maintain accurate member records within core and CRM systems
  • Meet or exceed individual performance goals and contribute to team success
  • Follow all policies, procedures, and compliance requirements, including BSA and SAFE Act regulations
  • Stay current on products, services, and internal processes through ongoing learning and development
  • Maintain operational readiness by following procedures and reporting equipment issues
  • Register with and maintain records in the NMLS system as required
What We're Looking For
  • Strong communication skills (verbal and written across phone, chat, and email)
  • Ability to multitask and thrive in a fast-paced, high-volume environment
  • Customer-focused mindset with strong problem-solving skills
  • Comfort with technology and digital service platforms
  • Sales and relationship-building experience preferred
  • Detail-oriented with a commitment to compliance and accuracy
Benefits & Growth Opportunities
At AmeriCU, our Call Center Representative roles are designed for growth and advancement. Whether you're launching your career or looking for your next step, we provide the tools and support to help you succeed.
We offer:
  • Competitive Medical, Dental, and Vision plans
  • Health Savings Account contributions
  • Generous Paid Time Off and Paid Holidays
  • 401(k) with employer match after one year
  • Employee Assistance Program
  • Tuition Reimbursement (after one year, full-time)
  • Company-paid Life Insurance and AD&D
  • Enhanced Short-Term Disability coverage
  • Employee appreciation events and a collaborative team culture
About AmeriCU Credit Union
AmeriCU is a not-for-profit credit union based in Rome, NY with over $3 billion in assets and serving more than 200,000 members across Central New York and beyond. For over 75 years, we have remained committed to our members, employees, and communities.
We are proud to have been recognized as one of the Best Companies to Work for in New York State and named by American Banker as one of the Best Credit Unions to Work for in the United States.
Learn more:
  • https://www.americu.org/in-our-community/
  • https://www.americu.org/why-americu/

Pay Range: $19 - $22 per hour

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