ZipRecruiter

Log In

1

Credit And Collections Associate Jobs in Indiana

NC SECU

Associate MSOs will also begin training in lending and collections at thislevel. Performance Expectations and Essential Responsibilities Comply with all Credit Union policies and regulatory ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Hammond, IN · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Fort Wayne, IN · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Indianapolis, IN · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

South Bend, IN · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Gary, IN · On-site

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

previous pagenext page

Showing results 21-40

All JobsCredit And Collections Associate JobsCredit And Collections Associate Jobs in Indiana

Credit And Collections Associate information

What are the key skills and qualifications needed to thrive as a credit and collections associate?

To thrive as a Credit and Collections Associate, you need a solid understanding of accounting principles, financial analysis, and credit risk assessment, usually supported by a degree in finance or accounting. Familiarity with ERP systems, credit management software, and spreadsheets is typically required, along with knowledge of relevant regulations. Strong negotiation, communication, and problem-solving skills help in resolving disputes and building positive relationships with clients. These skills ensure timely collections, minimize bad debt, and maintain healthy cash flow for the organization.

What is a credit and collections associate?

Credit and Collections Associates are professionals responsible for managing a company’s accounts receivable. Their main tasks include reviewing credit applications, assessing customer creditworthiness, monitoring outstanding balances, contacting customers regarding overdue payments, and negotiating payment arrangements. They play a key role in ensuring timely cash flow and minimizing financial risks for the organization. Effective communication, attention to detail, and knowledge of financial regulations are important skills for this position.

What is the difference between Credit And Collections Associate vs Accounts Receivable Clerk?

AspectCredit And Collections AssociateAccounts Receivable Clerk
Primary RoleManaging credit risk, collecting overdue payments, and maintaining customer credit profilesRecording and processing incoming payments, invoicing, and reconciling accounts
Required SkillsCommunication, negotiation, knowledge of credit policiesData entry, attention to detail, basic accounting skills
Work EnvironmentOffice setting, interacting with customers and sales teamsOffice setting, primarily clerical and administrative tasks
Common CertificationsCredit and collections certifications, accounting knowledgeBasic accounting or bookkeeping certifications often preferred

While both roles involve financial processes, the Credit And Collections Associate focuses on managing credit risk and collecting overdue payments, whereas the Accounts Receivable Clerk handles invoicing and recording payments. The associate role typically requires stronger communication and negotiation skills, with a focus on credit management, making it distinct in responsibilities and skill set.

How does a credit and collections associate typically collaborate with sales and customer service teams to resolve payment issues?

Credit and Collections Associates frequently work alongside sales and customer service teams to address overdue accounts and resolve customer payment concerns. They coordinate with sales to understand client relationships and any special arrangements, and partner with customer service to clarify billing disputes or product issues that may delay payments. This collaborative approach ensures that payment problems are handled efficiently while maintaining positive client relationships, which is essential for both customer retention and cash flow management.
What are the most commonly searched types of Credit And Collections jobs in Indiana? The most popular types of Credit And Collections jobs in Indiana are:
What are popular job titles related to Credit And Collections Associate jobs in Indiana? For Credit And Collections Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Credit And Collections Associate jobs in Indiana look for? The top searched job categories for Credit And Collections Associate jobs in Indiana are:
What cities in Indiana are hiring for Credit And Collections Associate jobs? Cities in Indiana with the most Credit And Collections Associate job openings:
Credit And Collections Associate jobs near you
Infographic showing various Credit And Collections Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Bilingual Early Stage Collections Specialist, I (11am to 8pm EST shift)

Carrington Holding Company, LLC

Westfield, IN

$23.50/hr

Full-time

Medical, Retirement

Re-posted yesterday

Job description

Come join our amazing team and work a hybrid schedule!  

The Early Stage Collections Specialist will be responsible for counseling borrowers on methods for bringing their loan current and/or exploring alternative solutions. Contact borrowers in the early stages (1-59 days) of the delinquency cycle and negotiate payment arrangement to bring borrowers current.  In the event a borrower is unable to bring the account current, representatives thoroughly review the borrower's current financial situation and offer additional options depending on the circumstance. They also provide support to inbound Customer Service on high inbound volume days. Individual must perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates.

This role generally performs work of low to moderate complexity.  Incumbents are able to perform collections and customer service activities and may still be learning the more complex mortgage concepts and call types. The target pay for this position is $23.50/hr plus monthly incentive bonus.  An additional $1.50/hr can be added for the Spanish bilingual skill set as well as an additional $1.50 for working 11am to 8pm.

What you'll do:.

  • Evaluates and helps determine the borrower's ability to pay, and collects appropriate financial information in a courteous and professional manner, striving for first-call resolution and in compliance with all applicable regulations.
  • Counsels borrowers on their options through education of alternative solutions.
  • Contacts borrowers, utilizing an automated dialing system (Aspect Dialer) for both inbound and outbound calls.
  • Provide alternatives to borrowers who demonstrate the ability and or inability to pay, by educating them on repayment plans, loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing.
  • Negotiate reasonable payment arrangements with borrowers, initiate and explain required documents to complete a borrower "Request for Mortgage Assistance" package in compliance with department policies and procedures.
  • May function as the single point of contact for a borrower.
  • May need to escalate borrowers to a licensed Loss Mitigation associate for specific workout details.
  • Provide status on payments and payoff inquiries; verify payment history and new servicer contact information; process payments.
  • Assist with loan servicing website payments, denied access, password resets.
  • Respond to escrow, loss draft and closing document inquiries.
  • Provide status on a wide variety of servicing functions including payment/credit disputes, escrow refunds/shortage, loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, repayment plans, and additional mortgages activities.

What you'll need:

  • High school diploma or equivalent work experience
  • Less than one (1) year collections experience in a customer service/call center environment and /or loan servicing experience
  • Experience in the Banking, Mortgage/Loan Servicing industries preferred.

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.

What We Offer:

  • Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
  • Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
  • Customized training programs to help you advance your career.
  • Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
  • Educational Reimbursement.
  • Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.  

#LI-SY1

Apply