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Credit Agent Jobs (NOW HIRING)

Credit Quality Analyst Location: Plano, TX / Charlotte, NC (Onsite) Pay Range: $28-$30/hr Duration ... Occasionally interact with an Agent Bank, though not directly with clients. Required Knowledge ...

New

ELGA Credit Union Contact Center Agent I Department: Contact Center Location: Grand Blanc, MI Reports To: Contact Center Manager Classification: Non-Exempt Role: The External Agent I is responsible ...

Contact Center Agent

Grand Blanc, MI ยท On-site

$13.75 - $18.75/hr

ELGA Credit Union Contact Center Agent I Department: Contact Center Location: Grand Blanc, MI Reports To: Contact Center Manager Classification: Non-Exempt Role: The External Agent I is responsible ...

Contact Center Agent

Bay City, MI ยท On-site

$15 - $20.50/hr

ELGA Credit Union (Bay City Location) Contact Center Agent Department: Contact Center Location: Bay City Reports To: Solutions amp; Support Manager Classification: Non-Exempt Role: The Contact Center ...

Contact Center Agent

Bay City, MI ยท On-site

$15 - $20.50/hr

ELGA Credit Union (Bay City Location) Contact Center Agent Department: Contact Center Location: Bay City Reports To: Solutions & Support Manager Classification: Non-Exempt Role: The Contact Center ...

Contact Center Agent

Grand Blanc, MI ยท On-site

$13.75 - $18.75/hr

Contact Center Agent I The External Agent I is responsible for providing exceptional member service ... Provides outstanding service to credit union members via phone. Effectively addresses member ...

Contact Center Agent

Bay City, MI ยท On-site

$13.50 - $18.25/hr

Contact Center Agent The Contact Center Agent is responsible for providing exceptional member ... Provides outstanding service to credit union members via phone. Effectively addresses member ...

Insurance Agent

Spokane, WA ยท On-site

$89K - $173K/yr

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related ... We are in search of an Insurance Agent I, II, or III to join our Washington Lending and Insurance ...

Outbound Sales Agent

West Jordan, UT ยท On-site

$19.56/hr

The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded ... As an Outbound Sales Agent you will earn a competitive pay depending on your experience and ...

Credit Quality Analyst

Plano, TX ยท On-site

$30.46/hr

Support loan booking and closing activities for Syndicated & Corporate Lending transactions, including occasional interaction with Agent Banks. Candidates for Credit Quality Analyst must meet the ...

As an Agent of the Company, the Corporate Credit Manager must embody TEC Values: Teamwork, Entrepreneurship, and Customer Focus, and model appropriate behaviors to the team. Responsibilities * Manage ...

Contact Center Service Agent

Columbus, OH ยท On-site

$15.25 - $20.50/hr

Contact Center Service Agent Location: 330 Rush Alley suite 500 Columbus, OH Job Id: 1120 # of ... As one of the largest credit unions in Ohio, Telhio is a strong financial institution that ...

Showing results 21-40

Credit Agent information

What is a credit agent?

Credit Agents are professionals who assess the creditworthiness of individuals or businesses applying for loans or credit. They review financial information, credit histories, and other documentation to determine the likelihood that a client will be able to repay borrowed funds. Credit Agents often work for banks, credit unions, or other financial institutions and play a key role in helping manage lending risk. Their responsibilities may also include advising clients on credit issues and helping them understand loan terms.

What are the key skills and qualifications needed to thrive as a credit agent?

To thrive as a Credit Agent, you need strong analytical skills, attention to detail, and a solid understanding of credit principles, often supported by a background in finance or accounting. Familiarity with credit scoring software, financial analysis tools, and customer relationship management (CRM) systems is typically required. Excellent communication, negotiation, and problem-solving skills help build trust with clients and resolve payment issues effectively. These skills are vital for accurately assessing creditworthiness, minimizing financial risk, and maintaining positive client relationships.

How do credit agents typically collaborate with other departments to manage client risk and ensure successful loan processing?

Credit Agents frequently work closely with sales teams, underwriters, and customer service representatives to gather necessary information and assess client creditworthiness. They communicate with underwriting teams to review applications and clarify any risk factors, while also coordinating with sales to ensure clients receive timely updates. Effective collaboration is essential to streamline loan approvals and manage risk, as Credit Agents must balance regulatory compliance with providing a positive client experience. This teamwork helps maintain accuracy and efficiency throughout the credit evaluation process.

What is the difference between Credit Agent vs Loan Officer?

AspectCredit AgentLoan Officer
CredentialsTypically requires a high school diploma or equivalent; certifications varyHigh school diploma or equivalent; often requires mortgage or loan certifications
Work EnvironmentBank branches, credit agencies, financial institutionsBank branches, mortgage companies, lending institutions
Employer & IndustryFinancial services, credit agencies, banksMortgage lenders, banks, credit unions
Primary RoleAssess creditworthiness, collect debt, evaluate credit applicationsEvaluate loan applications, advise clients, approve loans

While both Credit Agents and Loan Officers work within the financial industry and deal with credit assessments, Credit Agents primarily focus on evaluating creditworthiness and debt collection, whereas Loan Officers specialize in assessing loan applications and guiding clients through the borrowing process. Understanding these differences helps job seekers target the right roles in financial services.

What cities are hiring for Credit Agent jobs?

Cities with the most Credit Agent job openings:

What states have the most Credit Agent jobs?

States with the most job openings for Credit Agent jobs include:

What are popular job titles related to Credit Agent jobs?

For Credit Agent jobs, the most frequently searched job titles are:

Infographic showing various Credit Agent job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Digital Member Center Agent

Sterling Heights, MI โ€ข On-site

$19.72/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Description

Are you ready to take the next step in your career with a company that values innovation, integrity, and community? At Ignite Credit Union, we're more than just a financial institution-we're a team dedicated to making a meaningful impact in the lives of our members and the communities we serve. We're looking for passionate, driven individuals who are excited to grow with us and help ignite financial success for all. If you're looking for a workplace that champions professional development, collaboration, and a people-first approach, we want to hear from you!


Benefits Offered:

  • Bi-weekly 401(k) Match and Profit Sharing
  • Education reimbursement
  • Up to $600 in wellness reimbursement annually - fitness equipment, gym membership, massages, etc.
  • Full Medical, Dental, Vision, and Prescription Insurance coverage
  • Health Savings Account with bi-weekly Employer Contributions
  • Employer Paid Life Insurance
  • Employer-paid Short and Long Term Disability coverage
  • Pet Insurance
  • Health Advocacy Support
  • Generous Paid Time Off
  • 12 Paid Holidays
  • Employee Assistance Programs
  • Monthly commissions and incentives
  • Employee Appreciation Events
  • Community Volunteering Opportunities
  • Performance and Discretionary Bonuses
  • Employee Discount Program for travel, shopping, restaurants, etc.

... and more

Requirements

Digital Member Center Agent - Help members, anywhere they are.

We're looking for a Digital Member Center Agent who enjoys helping people, solving problems, and using technology to deliver exceptional service. The Digital Member Center Agent supports members and potential members through phone, email, video, and other digital channels while promoting digital adoption and meeting performance goals.


What the Digital Member Center Agent Will Do

  • Provide member and potential member support through phone, email, video, and other digital channels
  • Complete daily transactions, answer questions, and resolve issues using a one-stop resolution approach
  • Troubleshoot card and bill payment concerns
  • Identify needs and recommend Credit Union products and services that improve member engagement
  • Safeguard member information through strong verification, confidentiality, and fraud awareness
  • Support member communications (welcome packets, birthday letters, loan letters) and participate in community events

What Success Looks Like for the Digital Member Center Agent

  • Exceptional service aligned with the Credit Union's Core Values
  • Meeting or exceeding key performance indicators (KPIs)
  • Accurate, timely support with minimal errors
  • Consistent relationship selling and solution-based conversations

What We're Looking For in a Digital Member Center Agent

  • High school diploma or GED
  • 1-3 years of customer service or related experience (financial services preferred)
  • Strong communication skills, including on-camera professionalism
  • Comfortable using multiple systems and digital tools
  • Self-motivated, goal-driven, and eager to exceed expectations


At Ignite Credit Union, you'll find more than just a job-you'll discover a career where your contributions are valued, your growth is supported, and your impact is felt. Join a dynamic team committed to fostering financial well-being and building stronger communities. If you're looking for a role where you can thrive professionally while making a difference, Ignite your future with us today!


Ignite Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, height, weight, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other status or characteristic protected by applicable federal, state and local laws.