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Credit Agent Jobs (NOW HIRING)

Cyprus Credit Union

Outbound Sales Agent

West Jordan, UT · On-site

$19.56/hr

The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded ... As an Outbound Sales Agent you will earn a competitive pay depending on your experience and ...

ELGA Credit Union

Contact Center Agent

Grand Blanc, MI · On-site

$13.75 - $18.75/hr

ELGA Credit Union Contact Center Agent I Department: Contact Center Location: Grand Blanc, MI Reports To: Contact Center Manager Classification: Non-Exempt Role: The External Agent I is responsible ...

ELGA Credit Union

Contact Center Agent

Grand Blanc, MI · On-site

$17/hr

ELGA Credit Union Contact Center Agent I Department: Contact Center Location: Grand Blanc, MI Reports To: Contact Center Manager Classification: Non-Exempt Role: The External Agent I is responsible ...

ELGA Credit Union

Contact Center Agent

Bay City, MI · On-site

$15 - $20.50/hr

ELGA Credit Union (Bay City Location) Contact Center Agent Department: Contact Center Location: Bay City Reports To: Solutions & Support Manager Classification: Non-Exempt Role: The Contact Center ...

ELGA Credit Union

Contact Center Agent

Bay City, MI · On-site

$15 - $20.50/hr

ELGA Credit Union (Bay City Location) Contact Center Agent Department: Contact Center Location: Bay City Reports To: Solutions amp; Support Manager Classification: Non-Exempt Role: The Contact Center ...

ELGA Credit Union

Contact Center Agent

Grand Blanc, MI · On-site

$13.75 - $18.75/hr

Contact Center Agent I The External Agent I is responsible for providing exceptional member service ... Provides outstanding service to credit union members via phone. Effectively addresses member ...

ELGA Credit Union

Contact Center Agent

Bay City, MI · On-site

$13.50 - $18.25/hr

Contact Center Agent The Contact Center Agent is responsible for providing exceptional member ... Provides outstanding service to credit union members via phone. Effectively addresses member ...

AgWest Farm Credit

Insurance Agent

Spokane, WA · On-site

$89K - $173K/yr

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related ... We are in search of an Insurance Agent I, II, or III to join our Washington Lending and Insurance ...

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Credit Agent information

What is a credit agent?

Credit Agents are professionals who assess the creditworthiness of individuals or businesses applying for loans or credit. They review financial information, credit histories, and other documentation to determine the likelihood that a client will be able to repay borrowed funds. Credit Agents often work for banks, credit unions, or other financial institutions and play a key role in helping manage lending risk. Their responsibilities may also include advising clients on credit issues and helping them understand loan terms.

What are the key skills and qualifications needed to thrive as a credit agent?

To thrive as a Credit Agent, you need strong analytical skills, attention to detail, and a solid understanding of credit principles, often supported by a background in finance or accounting. Familiarity with credit scoring software, financial analysis tools, and customer relationship management (CRM) systems is typically required. Excellent communication, negotiation, and problem-solving skills help build trust with clients and resolve payment issues effectively. These skills are vital for accurately assessing creditworthiness, minimizing financial risk, and maintaining positive client relationships.

How do credit agents typically collaborate with other departments to manage client risk and ensure successful loan processing?

Credit Agents frequently work closely with sales teams, underwriters, and customer service representatives to gather necessary information and assess client creditworthiness. They communicate with underwriting teams to review applications and clarify any risk factors, while also coordinating with sales to ensure clients receive timely updates. Effective collaboration is essential to streamline loan approvals and manage risk, as Credit Agents must balance regulatory compliance with providing a positive client experience. This teamwork helps maintain accuracy and efficiency throughout the credit evaluation process.

What is the difference between Credit Agent vs Loan Officer?

AspectCredit AgentLoan Officer
CredentialsTypically requires a high school diploma or equivalent; certifications varyHigh school diploma or equivalent; often requires mortgage or loan certifications
Work EnvironmentBank branches, credit agencies, financial institutionsBank branches, mortgage companies, lending institutions
Employer & IndustryFinancial services, credit agencies, banksMortgage lenders, banks, credit unions
Primary RoleAssess creditworthiness, collect debt, evaluate credit applicationsEvaluate loan applications, advise clients, approve loans

While both Credit Agents and Loan Officers work within the financial industry and deal with credit assessments, Credit Agents primarily focus on evaluating creditworthiness and debt collection, whereas Loan Officers specialize in assessing loan applications and guiding clients through the borrowing process. Understanding these differences helps job seekers target the right roles in financial services.

What cities are hiring for Credit Agent jobs?

Cities with the most Credit Agent job openings:

What states have the most Credit Agent jobs?

States with the most job openings for Credit Agent jobs include:

What are popular job titles related to Credit Agent jobs?

For Credit Agent jobs, the most frequently searched job titles are:

Credit Agent jobs near you
Infographic showing various Credit Agent job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Outbound Sales Agent

West Jordan, UT • On-site

Cyprus Credit Union
201 - 500 employees
Learn more about Cyprus Credit Unionexternal

$19.56/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Cyprus Credit Union rating

7.7

Company rating: 7.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

We are hiring an Outbound Sales Agent. Are you passionate about customer service and have a strong work ethic that embodies what credit unions stand for? Are you interested in starting a career with an exciting and respected financial institution that offers opportunities for comradery, professional growth, and advancement? If so, please read on!
The future of Cyprus Credit Union is only as bright as our team. We employ a team of like-minded banking professionals. In order to attract and retain quality talent, we offer competitive pay, and comprehensive benefits, provide opportunities for employee advancement, share resources for career development, and encourage a work-hard/play-hard lifestyle. Additionally, we value diversity, volunteering for our communities and taking steps to do our part in reducing our carbon footprint.
As an Outbound Sales Agent you will earn a competitive pay depending on your experience and qualifications with the opportunity for bonuses and incentives. We also offer both our part-time and full-time employees the following comprehensive benefits:
  • Health, dental, life, and vison insurance plans
  • 401k and retirement savings plan
  • 12 paid holidays
  • Paid day off for your birthday
  • PTO that will start accumulating on day one
  • Earn additional PTO when you volunteer in the community
  • Competitive tuition reimbursement

Due to our "Most loved" atmosphere, Cyprus Credit Union was named one of the BEST credit unions to work for since 2020!
Here at Cyprus we value the success and rewards that come as we learn and grow together! Through our "career pathing "programs we offer continuous trainings that can provide you with opportunities in advancement. If this sounds like something you have been waiting for, don't hesitate apply now to start your future with Cyprus!
A DAY IN THE LIFE AS AN OUTBOUND SALES AGENT
The Outbound Sales Agent at Cyprus Credit Union is responsible for promoting credit union products as a professional inside sales representative. The primary focus is on making outbound phone calls to existing members to refinance loans from other financial institutions, with the aim of making Cyprus CU their primary financial institution. This role includes contacting members who have recently received loans from Cyprus CU, ensuring customer satisfaction, promoting insurance products (GAP), and providing valuable recommendations to management for product development, pricing, and sales projections. This position will be responsible for Performing the following duties:
  • Conduct outbound phone calls to prospective members, with leads provided from recent loan recipients.
  • Prospect for new accounts and explore opportunities to grow existing ones.
  • Develop member relationships through regular phone calls and lead follow-ups.
  • Track sales deals, meet quotas, and achieve sales goals.
  • Ensure timely delivery of products.
  • Maintain positive relationships with members through phone contact.
  • Gather member feedback to improve products and services.
  • Resolve member requests, complaints, and issues.
  • Promote goodwill and uphold a positive image of the credit union.
  • Set sales goals in alignment with company objectives and monitor progress.

EDUCATION
High school diploma or equivalent.
REQUIRED KNOWLEDGE
Knowledge of company products and services.
Understanding of product positioning and competitive conditions.
Knowledge of inside sales strategies and techniques.
EXPERIENCE REQUIRED
Previous sales experience helpful.
SKILLS/ABILITIES
Strong interpersonal and public relations skills. Excellent sales abilities.
Well organized. Problem solving abilities. Able to use computer tracking system.
READY TO JOIN OUR TEAM
If you feel that you would be a great addition to our team and meet the qualifications, then please apply on the system in front of you. We understand that your time is valuable and we won't put you through a long drawn out process. We look forward to meeting you!

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