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Creative Services Manager Jobs in Springfield, MA

Chelsea Place Care Center

Dietary Manager

Hartford, CT

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... services are provided on a daily basis. Responsibilities: * Manages all Dietary staff and ensures ... Plans and manages creative menus and variety of meal choices. * Ensures the kitchen is properly ...

Chelsea Place Care Center LLC

Dietary Manager

Hartford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... nutritional services are provided on a daily basis. Manages all Dietary staff and ensures ... Plans and manages creative menus and variety of meal choices. Ensures the kitchen is properly ...

iCare Health Network

Dietary Manager

Hartford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... creative menus and variety of meal choices. • Ensures the kitchen is properly stocked with food ... Must have degree in dietetics or food service management or related field. Must have working ...

Michaels Stores, Inc.

Sales and Service Manager FT

Manchester, CT · On-site

$17.75 - $23.10/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection ... creative. For more information, please visit www.michaels.com. Michaels offers a range of benefits ...

Smile Doctors

Regional Manager

East Hartford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Problem solving skills with ability to find creative solutions * Servant leadership mindset with ... We provide best-in-class support services so our partner orthodontists can focus on what they do ...

Five Below

Customer Experience Manager

Sturbridge, MA · On-site

$19/hr

  • Medical

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Creative thinking * Ability to maintain composure under pressure ESSENTIAL JOB FUNCTIONS

Vertafore

Manager, QA

Windsor, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and ... We are in search of the world's most creative and experienced engineering leaders. We embrace ...

Vertafore

Manager, QA

Windsor, CT

... spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and ... We are in search of the world's most creative and experienced engineering leaders. We embrace ...

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All JobsCreative Services JobsCreative Services Manager JobsCreative Services Manager Jobs in Springfield, MA

Creative Services Manager information

See Springfield, MA salary details

$22.9K

$86K

$146.5K

How much do creative services manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for creative services manager in Springfield, MA is $86,049.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $108,600.00 per year, depending on experience, location, and employer.

What does a Creative Services Manager do?

A Creative Services Manager oversees the creative process within an organization, managing teams that produce marketing materials, advertisements, visual content, and branding assets. They coordinate projects between designers, writers, and clients to ensure that creative work aligns with brand guidelines and meets deadlines. Their role often involves project management, budgeting, and strategic planning to deliver high-quality creative solutions that support business objectives.

What does a Creative Services Manager do?

A creative services manager (CSM) directs creative output for a brand from the early concept stages through to production. Duties include developing ideas on how to advertise, working with department leads to create a shared vision, and leading a design team to complete projects. Other CSM responsibilities include developing a project management process for each campaign. They may work with a predetermined team or choose team members from the art and development departments. Qualifications include a bachelor’s degree in advertising, marketing, or a similar field.

What are the key skills and qualifications needed to thrive as a Creative Services Manager?

To thrive as a Creative Services Manager, you need expertise in project management, creative direction, and a background in design or marketing, often supported by a relevant degree. Familiarity with Adobe Creative Suite, project management software like Asana or Trello, and experience leading creative teams are typically required. Strong leadership, problem-solving abilities, and excellent communication help foster collaboration and ensure projects meet client objectives. These skills are crucial for delivering high-quality creative output on time and within budget while motivating and guiding a diverse creative team.

How does a Creative Services Manager typically collaborate with other departments to deliver successful projects?

A Creative Services Manager frequently acts as a liaison between creative teams and other departments such as marketing, product management, and sales. They facilitate clear communication to ensure that project objectives, timelines, and brand guidelines are understood by all stakeholders. This role often involves coordinating meetings, managing feedback loops, and aligning creative outputs with organizational goals. Effective collaboration is essential for delivering cohesive campaigns and meeting client or business expectations.

What is the difference between Creative Services Manager vs Creative Director?

AspectCreative Services ManagerCreative Director
CredentialsBachelor's in Marketing, Design, or related field; experience in project managementBachelor's or Master's in Design, Fine Arts, or related; extensive portfolio and leadership experience
Work EnvironmentCollaborates with marketing, design teams, and clients; manages project timelinesLeads creative vision; oversees entire creative department and brand strategy
Employer & Industry UsageAdvertising agencies, corporate marketing teams, media companiesAdvertising agencies, branding firms, large corporations

The Creative Services Manager focuses on managing creative projects, coordinating teams, and ensuring timely delivery. In contrast, the Creative Director sets the overall creative vision and strategy, guiding the creative process at a higher level. Both roles require strong leadership and creative skills but differ in scope and responsibilities.

More about Creative Services Manager jobs

What job categories do people searching Creative Services Manager jobs in Springfield, MA look for?

The top searched job categories for Creative Services Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Creative Services Manager jobs?

Cities near Springfield, MA with the most Creative Services Manager job openings:

Creative Services Manager jobs near you

Assistant Director, Video Storytelling

The Hartford Financial Services Group, Inc.

Hartford, CT • On-site

Full-time

Posted 27 days ago

The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

57th of 309 rated insurance

Job description

AD Creative Services - MG07AE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
Assistant Director, Video Storytelling
The Assistant Director, Video Storytelling leads the planning and execution for video work that supports Enterprise Marketing priorities across assigned lines of business and internal partners. This role serves as the senior individual contributor responsible for shaping video recommendations, translating business goals into channel-appropriate creative approaches, and guiding work from intake through delivery with strong accountability for quality, consistency, speed, and business alignment. The role combines strategic consultation, creative leadership, and production expertise to ensure video content is high quality, effective, scalable, and aligned to brand, audience, and channel needs. This position also helps establish team standards, improve workflows, and expand in-house capability through repeatable production models, emerging technology, and coaching of other video team members.
Job Duties:
  • Lead video strategy and production for pod-aligned marketing initiatives, including creative concepting, storyboarding, scripting support, filming/remote capture coordination/execution, editing, motion graphics, audio design, captioning, versioning, and final delivery for all digital channels, while upholding standards for quality, storytelling, brand alignment, accessibility and channel fit.
  • Partner directly with Lines of Business, Campaign Leads, Creative Directors and Channel/Channel-adjacent teams to interpret business objectives and campaign priorities into strategic video content recommendations, aligning on approach through regular collaboration and translating requests and ideas into channel-optimized video deliverables.
  • Travel as needed to plan and execute on-location video capture, independently conducting filming sessions with minimal to no oversight by setting up and operating content capture equipment (e.g., camera, audio, lighting), directing basic on-site production logistics, and ensuring footage is captured to meet defined business objectives and channel requirements.
  • Shape campaign conceptualization through partnership with broader creative team, developing channel-informed video concepts aligned to campaign objectives, messaging, and brand standards, translating partner inputs and performance learnings into clear creative direction. Present concepts to stakeholders with clarity and confidence.
  • Optimize videos for continuous improvement by incorporating engagement feedback and performance learnings from partners (e.g., paid social, website analytics) to refine creative structure, pacing, formats, and cutdowns, and to inform testing and future recommendations.
  • Improve scalable production and creative capabilities through emerging technology and repeatable templates, including AI-enabled voiceover and scripting tools and Adobe ecosystem capabilities (e.g., Adobe Firefly, Adobe Express) to accelerate timelines, improve consistency, and reduce external vendor dependency.

Knowledge, Skills and Abilities:
  • Demonstrated ability to own the full lifecycle of digital video content-from concept and scripting support through capture/production, post-production (editing, motion, audio, captions), versioning, and delivery across digital channels.
  • Ability to work directly with Lines of Business, campaign leads, and channel partners to clarify objectives, interpret priorities, and translate requests into channel-optimized video recommendations and deliverables.
  • Ability to independently plan and execute on-location shoots with minimal or no oversight, including setup and operation of content capture equipment (camera, audio, lighting) and management of basic on-site production logistics to meet business and channel requirements.
  • Ability to partner with the broader creative team to shape campaign conceptualization and develop channel-informed video concepts aligned to campaign objectives, messaging, and brand standards; translate inputs and learnings into clear creative direction.
  • Ability to incorporate engagement feedback and performance learnings (e.g., paid social, website analytics) to refine structure, pacing, formats, and cutdowns, and to inform iterative testing and future recommendations.
  • Working knowledge of AI-enabled and emerging creative tools (e.g., AI voiceover/scripting, generative capabilities) and the ability to operationalize scalable workflows and repeatable templates that improve speed, consistency, and efficiency.
  • Strong written and verbal communication skills, including the ability to present creative approaches, recommendations, and outcomes in a clear, partner-ready format.

Minimum Qualifications:
  • 5+ years of experience in video production, post-production, or video storytelling roles supporting digital marketing, brand, or communications objectives.
  • Portfolio demonstrating end-to-end digital video storytelling across channels (e.g., web, social, email), including examples of concept development, on-location or remote capture, editing/post-production, and optimized cutdowns/versions aligned to campaign objectives and channel requirements.
  • Demonstrated experience producing and delivering performance-optimized video content across channels, including ownership from intake/brief through final delivery.
  • Demonstrated proficiency with industry-standard video editing and motion graphics tools (e.g., Adobe Premiere Pro, After Effects) including post-production tools and workflows that incorporate audio enhancement and captioning.
  • Demonstrated experience partnering with broader teams to translate objectives into strategic, channel-optimized video deliverables.
  • Demonstrated ability to conduct on-location filming with minimal oversight, including operation of content capture equipment (camera, audio, lighting) and basic on-site production logistics.

Preferred Qualifications:
  • Experience collaborating with a broader creative team to support campaign conceptualization, aligning video concepts to campaign messaging, visuals, and brand standards.
  • Experience applying performance insights (e.g., paid social and website analytics) to optimize video formats, cutdowns, pacing, and creative approach for continuous improvement.
  • Experience coaching and enabling teammates on tools, workflows, and best practices.
  • Experience operationalizing scalable production through AI-enabled tooling and repeatable templates to improve turnaround time, consistency, and efficiency.
  • Proficiency in operational platforms and production workflow systems (e.g., Workfront)

Certifications/Licenses:
  • None required; relevant certifications in video editing, motion graphics, or creative technology tools are a plus.

Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$96,000 - $144,000
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Our Culture | What It's Like to Work Here | Perks & Benefits

What The Hartford employees say

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Benefits

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Hartford logo

About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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