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Creative Services Manager Jobs in Springfield, MA

Insurity

Manager, Professional Services

Hartford, CT · On-site +1

At Insurity, you'll collaborate with some of the most creative and knowledgeable minds in insurance ... What Our Manager, Professional Services - Application Development Will Do * Lead, coach, and mentor ...

Insurity

Manager, Professional Services

Hartford, CT · On-site +1

At Insurity, you'll collaborate with some of the most creative and knowledgeable minds in insurance ... What Our Manager, Professional Services - Application Development Will Do * Lead, coach, and mentor ...

iCare Health Network

Dietary Manager

Hartford, CT · On-site

... creative menus and variety of meal choices. • Ensures the kitchen is properly stocked with food ... Must have degree in dietetics or food service management or related field. Must have working ...

Gandara

Coordinated Entry Navigator | Shine

Holyoke, MA

$19.50 - $25.75/hr

Perform other tasks as determined by the Supportive Housing Services Manager and/or other ... Ability to be innovative, creative, analytical, and decisive in problem solving. * Ability to work ...

Gandara

Coordinated Entry Navigator | Shine

Holyoke, MA · On-site

$19.50 - $25.50/hr

Perform other tasks as determined by the Supportive Housing Services Manager and/or other ... Ability to be innovative, creative, analytical, and decisive in problem solving. * Ability to work ...

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How much do creative services manager jobs pay per year?

As of May 30, 2026, the average yearly pay for creative services manager in Springfield, MA is $86,049.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $108,600.00 per year, depending on experience, location, and employer.

What Does a Creative Services Manager Do?

A creative services manager (CSM) directs creative output for a brand from the early concept stages through to production. Duties include developing ideas on how to advertise, working with department leads to create a shared vision, and leading a design team to complete projects. Other CSM responsibilities include developing a project management process for each campaign. They may work with a predetermined team or choose team members from the art and development departments. Qualifications include a bachelor’s degree in advertising, marketing, or a similar field.

What are the key skills and qualifications needed to thrive as a Creative Services Manager, and why are they important?

To thrive as a Creative Services Manager, you need expertise in project management, creative direction, and a background in design or marketing, often supported by a relevant degree. Familiarity with Adobe Creative Suite, project management software like Asana or Trello, and experience leading creative teams are typically required. Strong leadership, problem-solving abilities, and excellent communication help foster collaboration and ensure projects meet client objectives. These skills are crucial for delivering high-quality creative output on time and within budget while motivating and guiding a diverse creative team.

How does a Creative Services Manager typically collaborate with other departments to deliver successful projects?

A Creative Services Manager frequently acts as a liaison between creative teams and other departments such as marketing, product management, and sales. They facilitate clear communication to ensure that project objectives, timelines, and brand guidelines are understood by all stakeholders. This role often involves coordinating meetings, managing feedback loops, and aligning creative outputs with organizational goals. Effective collaboration is essential for delivering cohesive campaigns and meeting client or business expectations.

What is the difference between Creative Services Manager vs Creative Director?

AspectCreative Services ManagerCreative Director
CredentialsBachelor's in Marketing, Design, or related field; experience in project managementBachelor's or Master's in Design, Fine Arts, or related; extensive portfolio and leadership experience
Work EnvironmentCollaborates with marketing, design teams, and clients; manages project timelinesLeads creative vision; oversees entire creative department and brand strategy
Employer & Industry UsageAdvertising agencies, corporate marketing teams, media companiesAdvertising agencies, branding firms, large corporations

The Creative Services Manager focuses on managing creative projects, coordinating teams, and ensuring timely delivery. In contrast, the Creative Director sets the overall creative vision and strategy, guiding the creative process at a higher level. Both roles require strong leadership and creative skills but differ in scope and responsibilities.

More about Creative Services Manager jobs
What job categories do people searching Creative Services Manager jobs in Springfield, MA look for? The top searched job categories for Creative Services Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Creative Services Manager jobs? Cities near Springfield, MA with the most Creative Services Manager job openings:
Creative Services Manager jobs near you
Program Manager, Creative Arts & New England Center

Program Manager, Creative Arts & New England Center

Eastern States Exposition

West Springfield, MA

$26 - $28/hr

Full-time

Posted 23 days ago

Job description

Help Shape One of the Most Creative Spaces at The Big E

Each September, thousands of exhibitors and hundreds of thousands of visitors experience the creativity of New England during The Big E, the fourth largest public event in North America.

Eastern States Exposition is seeking a Creative Arts & New England Center Program Manager (seasonal, April 1 - October 9) to organize and lead the competitions, exhibits, and programming that bring the New England Center to life. This role combines event coordination, volunteer leadership, and exhibitor engagement to ensure a smooth, welcoming, and vibrant Creative Arts experience.

This position focuses on the most operationally intensive months leading up to and during the fair and offers an opportunity to help shape one of the most dynamic spaces on the fairgrounds.


Key Responsibilities

Creative Arts Program Management

  • Coordinate Creative Arts competitions, including development of timelines, entry management, and exhibitor communications.
  • Produce and maintain accurate premium books and entry materials.
  • Assist exhibitors with online registration systems and entry processes.
  • Build strong relationships with superintendents, volunteers, and exhibitors.

New England Center Operations

  • Support daily operations of the New England Center building during the planning season and The Big E.
  • Coordinate stage programming and performance schedules.
  • Collaborate with other departments to ensure smooth event operations.

Team Leadership

  • Recruit, train, and support seasonal staff and volunteers.
  • Delegate responsibilities and maintain clear communication across teams.
  • Foster a collaborative environment that values the experience of long-time volunteers and staff.

Visitor & Exhibitor Experience

  • Help create an engaging and welcoming Creative Arts environment.
  • Develop creative displays, themed exhibits, or interactive elements that enhance the visitor experience.
  • Encourage exhibitor participation and strengthen community engagement.
  • This role requires evening and weekend availability and full availability during the 17 days of The Big E.


What Success Looks Like

Keeping the Creative Arts program organized, collaborative, and engaging by:

  • Maintaining clear timelines and proactive planning
  • Communicating effectively with exhibitors, staff, and volunteers
  • Guiding teams through a smooth and successful fair
  • Introducing thoughtful improvements that enhance exhibitor and visitor experience

Over time, success is reflected in strong exhibitor relationships, increased participation, and a Creative Arts building that feels vibrant and welcoming.


Required Qualifications

  • Strong organizational skills and attention to detail.
  • Excellent communication and collaboration skills.
  • Experience coordinating teams, volunteers, or event staff.
  • Ability to manage multiple deadlines in a fast-paced environment.
  • Patience assisting exhibitors with online systems and technology.
  • Strong interpersonal and customer service skills.
  • A proactive mindset focused on planning, problem-solving, and continuous improvement.
  • Strong familiarity with technology (Windows OS, iPad, Microsoft Office, social media platforms, entry software and design/scheduling software).
  • Reliable transportation for regional outreach and on-site responsibilities.
  • The ability to lift/move up to 25 lbs and comfortably walk, sit, or stand for extended periods.
  • A high school diploma or equivalent.
  • Outside of the box thinking, enthusiasm, and a sense of humor a must.

Preferred Qualifications

  • Interest or background in crafting, Creative Arts, or competitions.
  • Experience with fairs, festivals, or large public events.
  • An eye for exhibit presentation or display design.
  • Familiarity with The Big E and its traditions.

Hours & Compensation

  • This is a seasonal, FLSA non-exempt position from April 1 - October 9.
  • 30 hours/week regular schedule (40+ hours in August & September).
  • Pay Range $26–$28/hour


Ready to Apply?

Include your résumé and a cover letter telling us why you’re the perfect fit and how this position fits with your schedule! Submissions will be reviewed on a rolling basis until the right candidate is hired.

Eastern States Exposition (ESE) is a not-for-profit corporation committed to excellence in providing year-round opportunities for the development and promotion of agriculture, education, industry and family entertainment while preserving our New England heritage.

ESE is an Equal Employment Opportunity employer and does not discriminate on the basis of sex, race, creed, religion, color, national origin, ancestry, age, physical or mental disability or handicap, pregnancy or pregnancy-related condition, veterans or military status, sexual orientation, gender identity or expression, transgendered status, results of genetic testing, or any membership in any group protected by applicable laws.

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