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Creative Services Manager Jobs in Rochester, NY (NOW HIRING)

MSM, Inc.

Executive Creative Director

Webster, NY · On-site

$75K - $150K/yr

At MSM, we are dedicated to exceeding client expectations and fostering a service-driven culture ... This is a leadership position, responsible for the creative strategy, as well as the management of ...

Paylocity

Manager Client Services Ops

Pittsford, NY · On-site

Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They ... Generate creative solutions and innovative ideas to increase employee engagement and retention.

Apply Early

Paylocity

Manager Client Services Ops

Pittsford, NY · On-site

Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They ... Generate creative solutions and innovative ideas to increase employee engagement and retention.

Paychex

Meeting Planner

Rochester, NY · On-site

$48K - $75K/yr

Coordinates with Creative Services, Paychex Webex Team, and external production partners ... Coordinates and manages lodging for Paychex trainees as assigned in collaboration with the ...

Paychex

Meeting Planner

Rochester, NY

$48K - $75K/yr

Coordinates with Creative Services, Paychex Webex Team, and external production partners ... Coordinates and manages lodging for Paychex trainees as assigned in collaboration with the ...

Hubbard Broadcasting

News Producer

Rochester, NY · On-site

... creative decisions for assigned live newscast, using criteria established by management. Makes ... services and other producers about the newscast and any changes being made. Relays story and ...

Wegmans

Associate Creative Director - Art

Rochester, NY · On-site

$95K - $120K/yr

We are the award-winning, full-service ad agency that does it all - from in-store and out-of-home ... Ability to prioritize multiple assignments, self-manage and meet deadlines At Wegmans, we've always ...

Wegmans

Associate Creative Director - Art

Rochester, NY

$95K - $120K/yr

We are the award‑winning, full-service ad agency that does it all - from in-store and out-of-home ... Ability to prioritize multiple assignments, self-manage and meet deadlines At Wegmans, we've always ...

Wegmans

Associate Creative Director - Art

Rochester, NY

$95K - $120K/yr

We are the award‐winning, full-service ad agency that does it all - from in-store and out-of-home ... Ability to prioritize multiple assignments, self-manage and meet deadlines At Wegmans, we've always ...

Wegmans

Associate Creative Director - Art

Rochester, NY

$95K - $120K/yr

We are the award‑winning, full-service ad agency that does it all - from in-store and out-of-home ... Ability to prioritize multiple assignments, self-manage and meet deadlines At Wegmans, we've always ...

Target

Food Service Expert

Webster, NY

$17/hr

This team leads food and food services including replenishment, inventory accuracy, food safety ... creative problem solving are key to success. * You are open toworkinga flexible work schedule with ...

Target Brands, Inc.

Food Service Expert

Webster, NY · On-site

$17/hr

This team leads food and food services including replenishment, inventory accuracy, food safety ... creative problem solving are key to success. * You are open to working a flexible work schedule ...

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All JobsCreative Services Manager JobsCreative Services Manager Jobs in Rochester, NY

Creative Services Manager information

See Rochester, NY salary details

$22.7K

$85.2K

$145.1K

How much do creative services manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for creative services manager in Rochester, NY is $85,238.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,200.00 and $107,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Creative Services Manager, and why are they important?

To thrive as a Creative Services Manager, you need expertise in project management, creative direction, and a background in design or marketing, often supported by a relevant degree. Familiarity with Adobe Creative Suite, project management software like Asana or Trello, and experience leading creative teams are typically required. Strong leadership, problem-solving abilities, and excellent communication help foster collaboration and ensure projects meet client objectives. These skills are crucial for delivering high-quality creative output on time and within budget while motivating and guiding a diverse creative team.

What does a Creative Services Manager do?

A Creative Services Manager oversees the creative process within an organization, managing teams that produce marketing materials, advertisements, visual content, and branding assets. They coordinate projects between designers, writers, and clients to ensure that creative work aligns with brand guidelines and meets deadlines. Their role often involves project management, budgeting, and strategic planning to deliver high-quality creative solutions that support business objectives.

How does a Creative Services Manager typically collaborate with other departments to deliver successful projects?

A Creative Services Manager frequently acts as a liaison between creative teams and other departments such as marketing, product management, and sales. They facilitate clear communication to ensure that project objectives, timelines, and brand guidelines are understood by all stakeholders. This role often involves coordinating meetings, managing feedback loops, and aligning creative outputs with organizational goals. Effective collaboration is essential for delivering cohesive campaigns and meeting client or business expectations.

What is the difference between Creative Services Manager vs Creative Director?

AspectCreative Services ManagerCreative Director
CredentialsBachelor's in Marketing, Design, or related field; experience in project managementBachelor's or Master's in Design, Fine Arts, or related; extensive portfolio and leadership experience
Work EnvironmentCollaborates with marketing, design teams, and clients; manages project timelinesLeads creative vision; oversees entire creative department and brand strategy
Employer & Industry UsageAdvertising agencies, corporate marketing teams, media companiesAdvertising agencies, branding firms, large corporations

The Creative Services Manager focuses on managing creative projects, coordinating teams, and ensuring timely delivery. In contrast, the Creative Director sets the overall creative vision and strategy, guiding the creative process at a higher level. Both roles require strong leadership and creative skills but differ in scope and responsibilities.

What Does a Creative Services Manager Do?

A creative services manager (CSM) directs creative output for a brand from the early concept stages through to production. Duties include developing ideas on how to advertise, working with department leads to create a shared vision, and leading a design team to complete projects. Other CSM responsibilities include developing a project management process for each campaign. They may work with a predetermined team or choose team members from the art and development departments. Qualifications include a bachelor’s degree in advertising, marketing, or a similar field.

More about Creative Services Manager jobs
What are popular job titles related to Creative Services Manager jobs in Rochester, NY? For Creative Services Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Creative Services Manager jobs in Rochester, NY look for? The top searched job categories for Creative Services Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Creative Services Manager jobs? Cities near Rochester, NY with the most Creative Services Manager job openings:
Creative Services Manager jobs near you
Infographic showing various Creative Services Manager job openings in Rochester, NY as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $85,238 per year, or $41 per hour.
Executive Creative Director

Executive Creative Director

MSM, Inc.

Webster, NY • On-site

$75K - $150K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Set the creative vision and deliver innovative, groundbreaking creative work that increases client engagement and generates industry attention.

  • Oversee all creative aspects of projects from conception to delivery, keeping within timelines and budget.

  • Develop and lead a high-performing Creative Team and foster effective communication by implementing regular team meetings, soliciting and providing regular feedback, and encouraging open and honest dialogue.

Job description

EXECUTIVE CREATIVE DIRECTOR
MSM is a woman-owned, experiential agency bringing brands to life through strategy, award-winning experience design, and flawless execution for trade shows, events, environments, and customer engagements. We deliver with genuine passion and a commitment to creating exceptional customer experiences.
At MSM, we are dedicated to exceeding client expectations and fostering a service-driven culture. We value honest feedback and advice, promoting continuous improvement and mutual respect. We live by our four core values that support these themes:
  • Thrive in a demanding environment
  • Build meaningful relationships
  • Demonstrate a positive attitude and adapt to change
  • Set high standards and strive to exceed

The Executive Creative Director is a key member of the Creative Team. This is a leadership position, responsible for the creative strategy, as well as the management of the Creative Team including employee mentorship, training, accountability, and development.
As a key leader in the organization, the Executive Creative Director will:
  • Develop and articulate a clear, compelling vision
  • Inspire others with authentic enthusiasm and passion
  • Cultivate the highest performance standards and not settle for mediocracy
  • Have an unwavering commitment to the company's success

JOB ACCOUNTABILITIES
STRATEGIC LEADERSHIP: STRATEGY & GOALS
  • Develop and execute a creative strategy that aligns with the corporate goals.
  • Execution of quarterly goals.
  • Elevate all areas of design, ensure the necessary expertise is in place for graphic, exhibit, and 3D design, as well as art direction and visual storytelling.
  • Support sales & marketing by developing creative strategies and compelling brand narratives that align with the objectives and brand identity for the company's clients.

OPERATIONAL EXCELLENCE: PROCESS IMPROVEMENT & INNOVATION
  • Enhance the creative department's performance, deliver high-quality work, increase sales, and contribute significantly to the company's success in the competitive tradeshow industry.
  • Streamline workflows to reduce bottlenecks and improve project completion times.

PERFORMANCE & DEVELOPMENT: PERSONAL & TEAM:
Team Development:
  • Achieve positive employee satisfaction scores in annual surveys.
  • Develop and lead a high-performing Creative Team.
  • Help build the Creative Team's industry knowledge of trends, best practices, and emerging technologies.

Personal Leadership Development:
  • Pursue continuous learning, set and achieve personal leadership growth goals each quarter.

Key Responsibilities:
  • Set the creative vision and deliver innovative, groundbreaking creative work that increases client engagement and generates industry attention.
  • Expand the company's experiential offerings.
  • Lead creative concepts for new business, developing innovative ideas that align with prospective clients' objectives and push creative boundaries.
  • Play a pivotal role in new and existing client presentations, showcasing the company's creative expertise.
  • Oversee all creative aspects of projects from conception to delivery, keeping within timelines and budget.
  • Implement creative automation tools to accelerate repetitive tasks, allowing team members to focus on strategic and creative aspects.
  • Develop and lead a high-performing Creative Team and foster effective communication by implementing regular team meetings, soliciting and providing regular feedback, and encouraging open and honest dialogue.
  • Optimize resource allocation to ensure team members' skills and expertise are fully utilized.
  • Regularly assess processes and implement changes to optimize performance.

Required Skills and Experience:
  • 15+ years of creative experience in either 2D (Graphic Design, Digital Media, Motion Graphics) or 3D (Environmental Design - tradeshow exhibits, retail, events)
  • 10+ years of leadership experience
  • Creative agency experience is a plus
  • Demonstrated business acumen and thought leadership
  • Proficiency in creative tools and platforms
  • Proven track record of successfully managing large-scale, complex projects in a matrix organization
  • Excellent communication and stakeholder management skills
  • Ability to oversee and improve the performance of team members
  • Ability to organize people & resources to achieve objectives
  • Thrives under pressure and manages multiple projects simultaneously in a fast-paced industry
  • Bachelor's degree in a relevant field; MBA or advanced degree preferred

Salary range posted for this position is purposefully broad. The initial compensation offered may be outside of this range and will be determined by multiple factors, including the applicant's job-related skills, relevant experience, and education. This role offers significant opportunities for growth in terms of role development and compensation.
This position is an in-office role in the Webster, NY location.
The pay range for this role is:
75,000.00 - 150,000.00 USD per year
The pay range for this role is:
75,000 - 150,000 USD per year (MSM)

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