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Creative Operations Coordinator Jobs in Chicago, IL

Potbelly

Marketing Operations Coordinator

Chicago, IL · On-site +1

$50K - $60K/yr

Marketing Operations Coordinator Department/Function: Marketing Location: Support Center Reports to ... Manage creative development tracker including prioritization, scheduling, and resourcing

Cars

Creative Operations Specialist II

Chicago, IL

The Creative Operations Specialist II supports the optimization and coordination of design processes, workflows, and collaboration across the creative marketing organization. This role helps maintain ...

James Hardie

Creative Project Manager

Chicago, IL

$84K - $114K/yr

This role is ideal for someone who thrives in a fast-paced environment, is eager to learn, and is passionate about creative operations and process excellence. What You'll Do: Project Coordination:

James Hardie

Creative Project Manager

Chicago, IL · On-site

$84K - $114K/yr

This role is ideal for someone who thrives in a fast-paced environment, is eager to learn, and is passionate about creative operations and process excellence. What You'll Do: Project Coordination:

James Hardie

Creative Project Manager

Chicago, IL

$84K - $114K/yr

This role is ideal for someone who thrives in a fast-paced environment, is eager to learn, and is passionate about creative operations and process excellence. What You'll Do: Project Coordination:

Onbe

Implementation Support Lead

Buffalo Grove, IL

... and coordination role supporting new program set ups and inmarket program changes across Maintenance, Creative, and Quality Assurance (QA). This role is accountable for reducing operational ...

HelloKindred

Creative Producer

Chicago, IL · On-site +1

... operational excellence across multiple concurrent projects. What you will do: Project and Team ... Act as the central point of coordination across creative, strategy, production, media, and client ...

HelloKindred

Creative Producer

Chicago, IL · On-site +1

... operational excellence across multiple concurrent projects. What you will do: Project and Team ... Act as the central point of coordination across creative, strategy, production, media, and client ...

Onbe

Implementation Support Lead

Buffalo Grove, IL · On-site

... and coordination role supporting new program set ups and inmarket program changes across Maintenance, Creative, and Quality Assurance (QA). This role is accountable for reducing operational ...

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Creative Operations Coordinator information

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How much do creative operations coordinator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for creative operations coordinator in Chicago, IL is $25.53, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $28.75 per hour, depending on experience, location, and employer.

What is a creative operations coordinator?

A Creative Operations Coordinator is a professional who manages and streamlines the workflow within creative teams, such as those in marketing, advertising, or design departments. They oversee project timelines, allocate resources, and ensure effective communication among team members to deliver creative projects efficiently and on schedule. Their role often includes managing project management tools, tracking deliverables, and optimizing creative processes to improve productivity. By coordinating between creatives, stakeholders, and other departments, they help ensure that creative outputs meet organizational goals and client expectations.

What are the key skills and qualifications needed to thrive as a creative operations coordinator?

To thrive as a Creative Operations Coordinator, you need strong project management skills, organizational abilities, and experience in creative production processes, often supported by a bachelor’s degree in a relevant field. Familiarity with project management tools like Asana or Trello, digital asset management systems, and workflow software is typically required. Excellent communication, problem-solving, and adaptability are standout soft skills for managing cross-functional teams and shifting priorities. These skills ensure efficient workflow, clear collaboration, and timely delivery of creative projects in a dynamic environment.

How does a creative operations coordinator typically collaborate with creative and marketing teams on projects?

A Creative Operations Coordinator acts as a bridge between creative and marketing teams, facilitating clear communication, managing project timelines, and ensuring resources are allocated effectively. They often organize regular check-ins, track deliverables, and help resolve bottlenecks so that creative projects stay on schedule. This role requires strong organizational skills and the ability to adapt to the fast-paced, deadline-driven nature of creative environments. Collaborating closely with various stakeholders, they also help implement process improvements and maintain workflow documentation.

What is the difference between Creative Operations Coordinator vs Creative Project Manager?

AspectCreative Operations CoordinatorCreative Project Manager
ResponsibilitiesSupports daily creative workflows, manages schedules, and coordinates resourcesPlans, executes, and oversees creative projects from start to finish
Required SkillsOrganizational skills, communication, familiarity with creative toolsProject management, leadership, budgeting, and strategic planning
Work EnvironmentCollaborates with creative teams, often in marketing or advertising agenciesLeads project teams, liaises with clients, and manages timelines
Common UsageUsed in creative departments to streamline operationsUsed to ensure project delivery and client satisfaction

The main difference is that a Creative Operations Coordinator focuses on supporting and coordinating daily creative workflows, while a Creative Project Manager takes on the leadership and strategic oversight of entire projects. Both roles require strong organizational skills, but the Project Manager typically handles planning, budgeting, and client communication, whereas the Coordinator ensures smooth daily operations within the creative team.

What are the most commonly searched types of Creative Operations jobs in Chicago, IL?

The most popular types of Creative Operations jobs in Chicago, IL are:

What are popular job titles related to Creative Operations Coordinator jobs in Chicago, IL?

For Creative Operations Coordinator jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Creative Operations Coordinator jobs in Chicago, IL look for?

The top searched job categories for Creative Operations Coordinator jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Creative Operations Coordinator jobs?

Cities near Chicago, IL with the most Creative Operations Coordinator job openings:

Creative Operations Coordinator jobs near you
Infographic showing various Creative Operations Coordinator job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Hybrid job distribution, with an average salary of $53,106 per year, or $25.5 per hour.

Marketing Operations Coordinator

Potbelly

Chicago, IL • On-site, Remote

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Potbelly Sandwich Shop rating

6.0

Company rating: 6.0 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

20th of 107 rated fast food restaurants

Job description

  • $50,000 - $60,000 base salary range + annual bonus potential!
  • 100% remote in the United States, however, due to state-specific regulatory requirements, Potbelly does not currently support remote work from the following states: Alaska, California, and Hawaii. To be considered for this position, you must be able to perform the role from a state not listed above at the time of hire and for the duration of employment.

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?
What's In It For You**:
  • Competitive pay with performance-based annual raises!
  • Medical, Dental & Vision Insurance
  • Domestic Partnership Benefits
  • Paid Parental Leave
  • FSA and HSA with Employer Contribution
  • Commuter Benefit Program
  • Retirement Savings 401(k) WITH company match
  • Employee Assistance Program
  • Paid Time Off
  • Discount Program
  • Flexible Work Schedule
  • Career growth opportunities

**If hired, you must meet and maintain all eligibility requirements to qualify**
Job Title: Marketing Operations Coordinator
Department/Function: Marketing
Location: Support Center
Reports to (Title): Senior Director, Brand Marketing
Job Level Individual Contributor
Job Band Associate
Full-Time: Exempt
Travel Requirements: Rarely
GENERAL DESCRIPTION
The Marketing Operations Coordinator is responsible for overseeing the end-to-end workflow that ensures Potbelly's brand calendar initiatives and creative deliverables move from intake to launch with clarity, speed, and accuracy. This individual contributor role owns the tools, trackers, and process discipline that drive predictable execution across all creative channels - paid, owned, earned, and in-shop/printed materials - while providing transparency to stakeholders.
The Marketing Operations Coordinator will report to the Senior Director, Brand Marketing and partner closely within the Brand team and with cross-functional colleagues to serve as the central hub for creative request intake, prioritization, scheduling, internal/external resource assignment, milestone tracking, approvals routing, trafficking readiness, and launch coordination. This role will maintain key calendar and reporting documents and support processes for aligning stakeholders on promotions and key initiatives. The position will also manage complex matrices for our print vendor to ensure all work is planned effectively, executed on time, and delivered with operational excellence.
FOCUS
Brand Calendar & Planning
  • Partner with Brand team to maintain a forward-looking marketing calendar (6+ months)
  • Identify gaps, conflicts, and dependencies across initiatives
  • Translate calendar priorities into timelines, workbacks, and resource plans
  • Support planning sessions and readiness checkpoints

Creative Operations & Execution
  • Own the "single front door" intake process for all creative requests
  • Manage creative development tracker including prioritization, scheduling, and resourcing
  • Coordinate milestones, approvals, and handoffs across teams and vendors
  • Ensure deliverables are complete, accurate, and ready for production/trafficking

Project Management & Workflow
  • Lead project cadence including kickoffs, status meetings, and follow-ups
  • Track risks, dependencies, and timelines across multiple initiatives
  • Maintain organization and visibility across all active workstreams
  • Oversee complex print and in-shop execution matrices

Reporting & Optimization
  • Maintain reporting for campaign pipeline, timelines, and operational health
  • Track KPIs such as on-time delivery, cycle time, and revision rounds
  • Support post-campaign retrospectives and process improvements
  • Identify workflow inefficiencies and implement scalable solutions

Vendor & Stakeholder Management
  • Coordinate with internal teams and external vendors/agencies
  • Manage file handoffs, timelines, and deliverable expectations
  • Support vendor scope alignment and execution quality
  • Maintain creative library and asset tracking

ESSENTIAL PHYSICAL FUNCTIONS
  • Ability to work extended hours as needed
  • Ability to sit, stand, and work at a computer for extended periods
  • Must be able to communicate heavily through text, telephone, e-mail, instant messaging, video conferencing, and in-person communications

EXPERIENCE, EDUCATION AND BEHAVIORS
  • Bachelor's degree in Marketing, Business, Communications, or related field preferred
  • 2-5+ years of experience in marketing operations, creative operations, project management, or agency traffic roles
  • Experience managing cross-functional workflows and coordinating multiple stakeholders
  • Strong organizational skills and attention to detail
  • Ability to manage multiple projects in a fast-paced environment
  • Excellent communication and stakeholder management skills
  • Proficiency in project management tools (Smartsheet, Asana, Jira, etc.)
  • Experience in QSR, retail, hospitality, or consumer brands preferred

Application Deadline: We accept applications for this position until 8/31/2026. We encourage all individuals to submit their applications.
Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.
We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

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