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Job Description About the Role Pinnacle Partners is recruiting for a Director of Revenue Cycle for a direct-hire opportunity in Indianapolis. This newly created position will oversee revenue cycle operations and help bring greater management and oversight of currently outsourced functions in-house. The role is initially onsite, with the opportunity for a hybrid schedule once fully acclimated.

Key Responsibilities: Supervise an internal manager and manage external vendors supporting claims, billing, and insurance enrollment Help optimize Epic Establish KPIs and clear productivity metrics Hire, train, and evaluate staff Develop company-wide billing strategy Advise executives on financial trends Track key metrics, including A/R, denials, and collections Manage the annual billing budget Coordinate clinical documentation with charge collection Oversee front-to-back claims processing Manage PPS billing and enforce sliding fee scale requirements Standardize billing processes across multiple clinic types Improve front-end workflows to reduce denials Ensure HRSA grant compliance and adherence to HIPAA/CMS billing requirements Partner on internal documentation audits and monitor changing state Medicaid requirements Train providers on accurate coding Implement automated software tools and troubleshoot technology issues impacting revenue Manage relationships with major insurers and oversee provider credentialing Analyze insurer data, build monthly dashboard reports, and perform root-cause analysis on denials Provide data for federal audits Requirements: Bachelor's degree in Healthcare, Business, Finance, or Accounting; extensive relevant experience may be considered in place of a degree 7-10 years of revenue cycle experience 2-3 years of experience in a Director or senior management role Well-rounded experience managing billing across multiple types of clinics Understanding of healthcare coding, including CPT, ICD-10-CM, CDT, and DSM-5 coding conventions Strong analytical, problem-solving, and financial forecasting skills Strong communication skills with the ability to influence positive change across clinical, operational, and financial teams Strong initiative with the ability to bring ideas, expertise, and positive changes to the department Experience with AI or openness to utilizing AI for coding, claims, and administrative functions Commitment to serving underprivileged and diverse patient populations Preferred: Community Health Center or outpatient clinic experience Experience with PPS billing and Sliding Fee Scales Experience with behavioral health and Addiction/Substance Abuse Treatment (SUD/ASAM), in addition to medical, dental, and vision care Strong behavioral health experience FQHC/Ambulatory Care expertise CRCP, CPB, CPC, FHFMA, and/or CHFP certification Benefits Overview: 27 days of PTO, frontloaded 6-7 holidays Ability to carry over up to 40 hours of PTO annually Explore More Accounting & Finance Opportunities This role falls within our Accounting & Finance division, where we specialize in placing professionals in areas such as: Controllers & Assistant Controllers Financial Planning and Analysis (FP&A) Accounts Payable (AP) & Accounts Receivable (AR) Staff and Senior Accounting Payroll Explore additional Accounting & Finance roles and learn more about how we support Accounting & Finance professionals: https://www.partnersinstaffing.com/find-jobs or https://www.partnersinstaffing.com/finance-accounting Not the right fit. We're hiring across multiple divisions: Human Resources Administrative & Customer Service Information Technology Engineering & Manufacturing