Coupon Processing Jobs (NOW HIRING)

Resource Innovations is seeking a Energy Efficiency Retail Program Lead to join our growing team in Michigan. This role is pivotal in driving the success of our Michigan-based energy efficiency initiatives. You will serve as the primary liaison between our program and major retailers to facilitate point-of-purchase discount programs. Your goal is to make energy-efficient products more affordable and accessible for residential customers across the state. This role will work with a growing team of experience energy efficiency program professionals in a dynamic and fast-paced environment and may have the opportunity to contribute to additional new business proposals and new program development.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Act as the primary analyst within our proprietary project management system to track program benchmarks, retailer participation and incentive budget impact
• Develop and generate unique coupon codes and promotional identifiers tailored to specific retail partners (Lowe’s, Home Depot, etc.)
• Reconcile monthly sales and redemption data provided by retailers against internal system records to ensure accuracy in rebate processing
• Coordinate with retail corporate offices to ensure coupon codes are properly integrated into their respective POS (Point of Sale) systems
• Analyze redemption trends and program sell-through data to provide actionable insights to the Program Manager(s)
• Conduct rigorous internal audits of data entries to prevent duplication of incentives and ensure compliance with utility regulatory requirements
• Maintain detailed SOPs (Standard Operating Procedures) for code generation and data uploading within the project management system
• Develop and maintains accurate and timely reporting
• Creates and collaborates on procedural documentation in support of the Program Manager
• Ensures data accuracy and integrity in all internal and external reports
• Other duties as assigned.

Requirements

Minimum Requirements

• 3+ years in data coordination, program operations, or retail analytics—preferably within the energy, utility, or rebate sectors
• Advanced proficiency in Microsoft Excel (VLOOKUPs, Pivot Tables) and experience managing complex datasets
• Demonstrated ability to quickly master proprietary software and project management tools
• High level of precision in data entry and code generation; an "eye for the small things" is essential to avoid large-scale data errors
• Strong organizational skills with the ability to manage multiple timelines for various seasonal promotion rollouts
• Ability to translate technical data findings into clear, concise updates for non-technical stakeholders
• Process-oriented with a focus on streamlining workflows and improving efficiency.
• Results-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectives.
• Independent worker capable of taking ownership of assigned tasks, proposing solutions, and suggesting improvements to existing processes related to reporting, tracking, and analysis.
• Able to meet deadlines while adapting to shifting priorities and evolving business needs.
• Good communication skills both written and verbal
• Bachelor’s degree in business operations, Data Analytics, Information Systems, or a related field
• Interest in sustainability and passionate about making a meaningful impact on the environment.

Preferred skills, education and experience

• B.A. degree in Business Operations, Data Analytics, Information Systems, or B.A. / B.S. Degree in related field preferred. Relevant experience may substitute for degree.
• Experience in energy efficiency programs, retail coupon programs or other utility programs is a plus.

Benefits

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $55,000-$75,000. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location.

At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.

Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.