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Counter Manager Jobs in Indiana (NOW HIRING)

Robert Half

COUNTER/SALES

Indianapolis, IN · On-site

$17.58 - $18.50/hr

We are looking for a customer-focused Counter/Sales team member to support daily sales activity and ... Proven ability to support sales growth through service, upselling, and relationship management.

The Larson Group

Parts Counter Lead

Portage, IN · On-site

Communicates with Parts Management on identified issues or areas of improvement needed to enhance the customer experience at the Parts Counter. * Performs additional duties as assigned.

The Larson Group

Parts Counter Lead

Portage, IN

Communicates with Parts Management on identified issues or areas of improvement needed to enhance the customer experience at the Parts Counter. * Performs additional duties as assigned.

P4 Automotive

PARTS COUNTER ASSOCIATE

Indianapolis, IN · On-site

$15.50 - $20.25/hr

This role is part customer service, part inventory management, and part detective work. You'll look ... the counter - Receive, verify, and stock incoming parts shipments - Maintain accurate inventory ...

P4 Automotive

PARTS COUNTER ASSOCIATE

Indianapolis, IN

$40K - $70K/yr

This role is part customer service, part inventory management, and part detective work. You'll look ... the counter - Receive, verify, and stock incoming parts shipments - Maintain accurate inventory ...

P4 Automotive

PARTS COUNTER ASSOCIATE

Indianapolis, IN · On-site

$15.50 - $20.25/hr

This role is part customer service, part inventory management, and part detective work. You'll look ... the counter - Receive, verify, and stock incoming parts shipments - Maintain accurate inventory ...

Won't Stop Operations

Counter/Carryout

Carmel, IN · On-site

$8/hr

Counter/Carryout position must be energetic, friendly, professional and confident. Our employees ... your teammates, management, and BOH * Strong organizational acumen in a fast-paced working ...

New

SUPPLY.com

Counter Sales Supervisor

Fort Wayne, IN · On-site

$16 - $20.75/hr

Ferguson is now hiring a Counter Sales Supervisor to lead the day to day operations of our ... the management team * Continually focus on improving system efficiencies and business practices

Lighting Unlimited

Counter Sales Supervisor

Fort Wayne, IN · On-site

$16 - $20.75/hr

Ferguson is now hiring a Counter Sales Supervisor to lead the day to day operations of our ... the management team * Continually focus on improving system efficiencies and business practices

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All JobsCounter JobsCounter Manager JobsCounter Manager Jobs in Indiana

Counter Manager information

See Indiana salary details

$12

$20

$45

How much do counter manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for counter manager in Indiana is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $19.66 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.
More about Counter Manager jobs

What are the most commonly searched types of Counter jobs in Indiana?

The most popular types of Counter jobs in Indiana are:

What cities in Indiana are hiring for Counter Manager jobs?

Cities in Indiana with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $42,738 per year, or $20.5 per hour.

COUNTER/SALES

Robert Half

Indianapolis, IN • On-site

$17.58 - $18.50/hr

Temporary

Posted 11 days ago

Job description

We are looking for a customer-focused Counter/Sales team member to support daily sales activity and create a welcoming experience for customers in Indiana. This Contract is ideal for someone who enjoys assisting walk-in and inbound customers, identifying product needs, and helping drive sales through responsive service. The role combines front-counter support, sales coordination, and relationship building in a fast-paced retail or distribution environment.


Responsibilities:

• Assist customers at the sales counter and through inbound inquiries, providing product guidance and accurate information.

• Build strong customer relationships by responding promptly to questions and resolving service concerns effectively.

• Recommend appropriate products and add-on options to help increase sales and improve overall customer satisfaction.

• Process sales transactions, prepare orders, and ensure customer requests are handled efficiently and correctly.

• Coordinate with internal teams to confirm product availability, order status, and timely fulfillment.

• Maintain an organized counter area and support day-to-day store or branch operations as needed.

• Track customer needs and sales activity to help identify opportunities for repeat business and account growth.

• Adapt to scheduling or operational needs, including shift changes or evolving branch priorities when required.

• Previous experience in counter sales, inside sales, retail sales, or customer service is preferred.
• Strong communication skills with the ability to engage customers and explain product options clearly.
• Proven ability to support sales growth through service, upselling, and relationship management.
• Comfortable handling inbound customer traffic in a fast-moving environment.
• Ability to resolve customer concerns with professionalism and sound judgment.
• Working knowledge of retail, sales support, or order processing practices.
• Dependable attendance and flexibility to support business hours and operational demands.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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