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Counter Manager Jobs in Huntington, IN (NOW HIRING)

Counter Sales Supervisor

Fort Wayne, IN · On-site

$16 - $20.75/hr

Ferguson is now hiring a Counter Sales Supervisor to lead the day to day operations of our ... the management team * Continually focus on improving system efficiencies and business practices

Counter Sales Supervisor

Fort Wayne, IN · On-site

$16 - $20.75/hr

Ferguson is now hiring a Counter Sales Supervisor to lead the day to day operations of our ... the management team * Continually focus on improving system efficiencies and business practices

Counter Sales Supervisor

Fort Wayne, IN · On-site

$16 - $20.75/hr

Ferguson is now hiring a Counter Sales Supervisor to lead the day to day operations of our ... the management team * Continually focus on improving system efficiencies and business practices

Sales - Retail Counter

Fort Wayne, IN · On-site

$15 - $19.25/hr

Actively manage the front counter area, processing cash and credit transactions using POS systems. * Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that ...

Sales - Retail Counter

Fort Wayne, IN · On-site

$15 - $19.25/hr

Actively manage the front counter area, processing cash and credit transactions using POS systems. * Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that ...

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Counter Manager information

See Huntington, IN salary details

$12

$20

$45

How much do counter manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for counter manager in Huntington, IN is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $19.66 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What cities near Huntington, IN are hiring for Counter Manager jobs?

Cities near Huntington, IN with the most Counter Manager job openings:

Infographic showing various Counter Manager job openings in Huntington, IN as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,743 per year, or $20.5 per hour.

Counter Sales Supervisor

SUPPLY.com

Fort Wayne, IN • On-site

$16 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

Job Posting:

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Ferguson is now hiring a Counter Sales Supervisor to lead the day to day operations of our wholesale and retail parts counter!

Schedule: Monday - Friday 7:00am to 4:30pm.

Responsibilities
  • Leads the overall operation including hiring, providing constructive feedback to Counter Sales Reps, and scheduling of associates to ensure efficient and quality counter operations
  • Supervises the merchandising, organization and appearance of the counter
  • Effectively and professionally resolve complaints regarding products, customer purchases, and customer service
  • Approve volume discounts and pricing adjustments and resolve pricing discrepancies with customers
  • Train associates on product specifications, merchandising, counter organization, and sales
  • Develop new customers through direct advertising and promotional campaigns
  • Participate in leadership meetings and represent operational concerns, policies and guidelines to the management team
  • Continually focus on improving system efficiencies and business practices
  • Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs
Qualifications
  • Prior sales experience plus 2 years supervisory experience
  • Local market knowledge is preferred
  • Ability to handle numerous customers simultaneously
  • Ability to work with and analyze numbers
  • Strong interpersonal skills
  • Proficiency in Microsoft Office
  • Attention to detail, demonstrated integrity and professionalism

*Pre-employment drug and background screening required*

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$24.86 - $37.31

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information