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Counter Associate Jobs in Springfield, MA (NOW HIRING)

We're looking for an enthusiastic and customer-focused Counter Sales Associate to join our team in East Granby, CT. As the daily face of our organization to our customers, you'll be responsible for ...

Counter Sales Associate

East Granby, CT ยท On-site

$16 - $20/hr

We're looking for an enthusiastic and customer-focused Counter Sales Associate to join our team in East Granby, CT. As the daily face of our organization to our customers, you'll be responsible for ...

Counter Sales

Springfield, MA

$16 - $20/hr

We are looking for a motivated, detail oriented, and customer-focused individual to join our team as a counter sales associate. This role is ideal for someone with an interest in HVAC or plumbing ...

Counter Sales

Westfield, MA ยท On-site

$16.75 - $21/hr

We are looking for a motivated, detail oriented, and customer-focused individual to join our team as a counter sales associate. This role is ideal for someone with an interest in HVAC or plumbing ...

Counter Sales

Springfield, MA

$16 - $20/hr

We are looking for a motivated, detail oriented, and customer-focused individual to join our team as a counter sales associate. This role is ideal for someone with an interest in HVAC or plumbing ...

Counter Sales

Springfield, MA ยท On-site

$16 - $20/hr

We are looking for a motivated, detail oriented, and customer-focused individual to join our team as a counter sales associate. This role is ideal for someone with an interest in HVAC or plumbing ...

Counter Sales

Westfield, MA ยท On-site

$16.75 - $21/hr

We are looking for a motivated, detail oriented, and customer-focused individual to join our team as a counter sales associate. This role is ideal for someone with an interest in HVAC or plumbing ...

Counter Sales

Westfield, MA ยท On-site

$16.75 - $21/hr

We are looking for a motivated, detail oriented, and customer-focused individual to join our team as a counter sales associate. This role is ideal for someone with an interest in HVAC or plumbing ...

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Showing results 1-20

Counter Associate information

See Springfield, MA salary details

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$17

$23

How much do counter associate jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for counter associate in Springfield, MA is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is the difference between Counter Associate vs Cashier?

AspectCounter AssociateCashier
Required CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; basic math skills
Work EnvironmentRetail stores, supermarkets, convenience storesRetail stores, supermarkets, restaurants
Employer & Industry UsageCommon in retail, grocery, and service industriesCommon in retail, grocery, hospitality sectors
Job ResponsibilitiesAssisting customers, handling transactions, answering inquiriesProcessing payments, giving change, handling cash register

While both Counter Associates and Cashiers handle transactions and assist customers, Counter Associates often provide broader customer service and support in retail environments, whereas Cashiers primarily focus on processing payments at the point of sale.

What are popular job titles related to Counter Associate jobs in Springfield, MA? For Counter Associate jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Counter Associate jobs in Springfield, MA look for? The top searched job categories for Counter Associate jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Counter Associate jobs? Cities near Springfield, MA with the most Counter Associate job openings:

Parts Associate, Balise Ford

BALISE MOTOR SALES MASTER

Wilbraham, MA โ€ข On-site

$17.50 - $22/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago


Job description

Parts Counter Associate
The Parts Counter Associate is responsible for assisting mechanics and customers with purchasing needs for parts and supplies.
Job Description:
  • Handling parts payment collection and making sure all parts are billed correctly through service department, mechanical and collision repair
  • Complete appropriate record keeping; including tagging all parts with customer name and job number for easy reference
  • Help retail counter and wholesale customers identify and purchase the correct parts or accessories using electronic catalogs or parts manuals
  • Process warranty parts claims and returns according to manufacturer and dealership policies
  • Use computerized catalogs and inventory systems to look up part numbers, check stock levels, and place orders for out-of-stock items
  • Receive, unpack, and store incoming shipments, verify quantities and updating records in a timely manner
  • Answer phone calls providing parts price quotes and other inquiries
  • Issue correct parts and supplies to service technicians to support repairs
  • Prepare and ship parts orders to customers or other locations, following proper packaging to prevent damage
  • Follow up on back-ordered parts and ensure timely delivery to maintain workflow
  • Notify service personnel and retail customers when special-ordered parts orders arrive
  • Keep the parts counter and stockroom clean, organized, and well-stocked replenishing inventory daily
  • Other duties assigned by the Parts Manager

Environmental & Physical Requirements:
  • While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear.
  • While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 50 pounds

Benefits Include:
  • Health, dental, life and disability insurance
  • 401(k) with company match
  • Flexible spending accounts
  • Paid Time-Off

Skills & Qualifications:
  • Previous parts counter, inventory or related automotive experience is required
  • Excellent customer service skills
  • Attention to detail is crucial to ensure parts are researched and stored correctly, and all records are accurate
  • Operating a forklift in warehouse or dealership settings for receiving, stocking, and moving inventory is preferred, but not required