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Count Room Supervisor Jobs (NOW HIRING)

Seminolehardrock

$13 - $16/hr

Maintains awareness of changes and/or problems which may affect the security of the currency in the Count Room and reports observances to the Count Room Supervisor. * Counts and reconciles total ...

Seminolehardrock

$13 - $16/hr

Maintains awareness of changes and/or problems which may affect the security of the currency in the Count Room and reports observances to the Count Room Supervisor. * Counts and reconciles total ...

PENN Entertainment

Lead Count Team Member

Baton Rouge, LA · On-site

$11.25 - $14/hr

Maintains awareness of changes and/or problems which may affect the security of the currency in the Count Room and reports observances to the Count Room Supervisor. * Counts and reconciles total ...

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Count Room Supervisor information

What are the key skills and qualifications needed to thrive as a Count Room Supervisor, and why are they important?

To thrive as a Count Room Supervisor, you need strong mathematical skills, attention to detail, and experience in cash handling or accounting, often supported by a high school diploma or equivalent. Familiarity with count room equipment, surveillance systems, and casino management software is typically required. Leadership, integrity, and effective communication are crucial soft skills for managing teams and ensuring compliance. These abilities are vital to maintain accuracy, security, and regulatory compliance in casino financial operations.

What are some common challenges faced by a Count Room Supervisor, and how can they be managed effectively?

Count Room Supervisors often encounter challenges such as maintaining strict compliance with regulatory standards, managing large cash volumes securely, and ensuring accuracy under time constraints. Effective supervisors develop strong organizational systems, foster a culture of integrity among their team, and leverage technology for tracking and reconciliation. Proactive communication with security and accounting departments also helps address discrepancies quickly and keeps operations running smoothly.

What are Count Room Supervisors?

Count Room Supervisors are responsible for overseeing the process of counting and verifying cash, chips, and other monetary instruments in casinos or similar establishments. They manage the count room staff, ensure compliance with gaming regulations, and maintain strict security protocols to prevent theft or discrepancies. Additionally, they generate reports, resolve issues during the count process, and ensure all procedures are followed accurately and efficiently.
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Infographic showing various Count Room Supervisor job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Count Team Member - Cage Operations

160 Hard Rock Casino Cincinnati LLC

Cincinnati, OH

$13.75 - $17/hr

Full-time

Posted 21 days ago

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Count Team

Overview

The incumbent in this position is responsible for the activities in the Count Room to ensure the integrity of currency and voucher counting derived from the Casino games, as well as ensuring compliance with Gaming/Lottery commissions. The incumbent is also responsible for providing extraordinary service to both the internal and external guest.

Responsibilities

  • Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
  • Maintains protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.
  • Ensures that procedures and proper controls are affected to protect counted receipts.
  • Conducts a mechanically assisted count of the contents of the bill validator boxes.
  • Maintains awareness of changes and/or problems which may affect the security of the currency in the Count Room and reports observances to the Count Room Supervisor.
  • Counts and reconciles total funds to ensure the integrity of the count.
  • Transfers the corresponding documentation to the Accounting Department on a daily basis.
  • Prepares funds, with proper documentation for transfer of funds to the Cage Department.
  • Conducts all facets of the count from the opening of the boxes, counting of the drop, verification of documentation and bundling of currency to the final reconciliation of totals, as well as any other related tasks.

Qualifications

Education and/or Experience Requirements:

(Related education and experience may be interchangeable on a year for year basis)

This knowledge and these abilities are typically acquired through the completion of a high school education, or equivalent as well as two months on-the-job training.

Additional Requirements: (Licenses, Certifications, Testing, etc):

  • Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming/Lottery regulations
  • Must successfully pass background check.
  • Must successfully pass drug screening.
  • Must be twenty-one (21) years of age.

Knowledge of:

  • Cashiering or banking operations.
  • The Gaming/Lottery industry, including principles and practices of a capital and operations budget.
  • Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and PowerPoint.
  • Financial and budgeting control skills.
  • 10-Key calculator.

Ability to:

  • Communicate effectively with coworkers and management.
  • Identify different denominations of vouchers and currency and quickly count and stock vouchers and currency.
  • Communicate effectively with coworkers and management.
  • Count and separate varying denominations of vouchers and currency.
  • Be flexible to work varying shifts and time schedules as needed.
  • This position spends time on the floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
  • Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
  • Interpret and explain policies and procedures.
  • Obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.