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Costco Service Operations Advisor Jobs in Florida

Acosta

Talent Operations Advisor I

Jacksonville, FL · On-site

The Talent Operations Advisor I is a critical role in helping future associates join the Acosta ... Meet and exceed metrics and Service Level Agreements (SLAs) where applicable * Perform other duties ...

Acosta

Talent Operations Advisor I

Jacksonville, FL · On-site

The Talent Operations Advisor I is a critical role in helping future associates join the Acosta ... Minimum 1 year experience in a customer service or customer support role Minimum Qualifications ...

Acosta

Talent Operations Advisor I

Jacksonville, FL · On-site

The Talent Operations Advisor I is a critical role in helping future associates join the Acosta ... Minimum 1 year experience in a customer service or customer support role Minimum Qualifications ...

Bomnin Automotive Group

Service Advisor

Homestead, FL · On-site

Service Manager/Director, Service Operations Director Job Status: Full-time, Exempt Department: Service Job Summary: The Service Advisor at Bomnin Automotive serves as a key point of contact between ...

Bomnin Chevrolet Dadeland

Service Advisor

Homestead, FL · On-site

Service Manager/Director, Service Operations Director Job Status: Full-time, Exempt Department: Service Job Summary: The Service Advisor at Bomnin Automotive serves as a key point of contact between ...

briggsequipment

Customer Service Advisor

Tampa, FL · On-site

The Customer Service Advisor is the key link between service team members and customers, providing ... Ensure execution from beginning to end of Operational Maintenance, Guaranteed Maintenance ...

Island Marine Center

Service Advisor

Fort Myers, FL

The Service Advisor is responsible for providing support to the Service Manager, Service Team, and ... KEY TASKS: * Assist Service Manager in day-to-day operations including scheduling and distribution ...

Island Marine Center

Service Advisor

Marathon, FL

The Service Advisor is responsible for providing support to the Service Manager, Service Team, and ... KEY TASKS: * Assist Service Manager in day-to-day operations including scheduling and distribution ...

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Costco Service Operations Advisor information

What is a Costco Service Operations Advisor?

A Costco Service Operations Advisor is responsible for ensuring efficient daily operations, supporting customer service functions, and assisting with process improvements. They work closely with various departments to enhance service delivery and address operational challenges. This role may also involve analyzing performance metrics, recommending solutions, and implementing best practices to optimize workflow. Strong communication and problem-solving skills are essential to succeed in this position.

What are the typical day-to-day responsibilities of a Costco Service Operations Advisor?

As a Costco Service Operations Advisor, your daily responsibilities include monitoring service operations, resolving member issues, and ensuring that tills and service desks operate smoothly and efficiently. You will coordinate with department supervisors, mentor team members, and implement best practices to maintain high standards of member satisfaction. The role requires a proactive approach to problem-solving and a focus on continuous improvement in service delivery. Advisors also help train new staff, track key performance indicators, and take part in periodic reviews to improve operational processes.

What are the key skills and qualifications needed to thrive as a Costco Service Operations Advisor?

To thrive as a Costco Service Operations Advisor, you need a solid understanding of retail operations, customer service best practices, and problem-solving skills, often supported by experience in merchandising or service management. Familiarity with point-of-sale (POS) systems, inventory management software, and standard office productivity tools is typically required. Outstanding interpersonal skills, leadership ability, and adaptability help individuals excel in fast-paced, member-focused environments. These competencies are essential for ensuring operational efficiency, exceptional member satisfaction, and effective collaboration with cross-functional teams.

What are the most commonly searched types of Costco Service Operations Advisor jobs in Florida?

The most popular types of Costco Service Operations Advisor jobs in Florida are:

What are popular job titles related to Costco Service Operations Advisor jobs in Florida?

For Costco Service Operations Advisor jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Costco Service Operations Advisor jobs in Florida look for?

The top searched job categories for Costco Service Operations Advisor jobs in Florida are:

What cities in Florida are hiring for Costco Service Operations Advisor jobs?

Cities in Florida with the most Costco Service Operations Advisor job openings:

Costco Service Operations Advisor jobs near you

Talent Operations Advisor I

Jacksonville, FL • On-site

Acosta
Marketing • 10K+ employees

6.0

Company rating: 6.0 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

41st of 52 rated marketing agency

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Acostaexternal

Full-time

Re-posted 23 days ago

Job description


The Talent Operations Advisor I is a critical role in helping future associates join the Acosta Group. Your focus is to create a seamless onboarding experience by providing exceptional high-volume support while applying superior associate-focus, communication and organizational skills. You will field questions that range in level of difficulty from candidates and internal partners, and this is where you thrive! You are a person that enjoys helping other people, resolving challenges and appreciates the variety that this opportunity brings. You have strong attention to detail, thrive in a fast-paced environment and you are laser focused on delivering a positive associate experience.
Responsibilities
  • Serve as the first point-of-contact for future associates resolving their questions related to their outstanding onboarding journey tasks such as I-9, Background consent, required trainings, and access issues. Ensure a positive candidate experience, acting as the future associates guide through the process.
  • Use case management tool to record inquires and respond to inquiries within the defined Service Level Agreements (SLAs)
  • Assist Talent Acquisition team to review job profiles and open requisitions as needed
  • Partner with the Talent Acquisition team to ensure end to end process of redeployments of talent are successful
  • Seek guidance or escalate more complex and/or confidential inquires/requests to higher level functional support
  • Maintain confidentiality of department and associate information according to established practices
  • Meet and exceed metrics and Service Level Agreements (SLAs) where applicable
  • Perform other duties as required and/or assigned.
  • While you may be tasked to help with these, your primary job duties will be 360 and testing.

Qualifications
Minimum Qualifications-Education and Experience:
  • Associate degree
  • Associate's degree in human resources, Business or related field or equivalent education and experience
  • Minimum 1 year experience in a customer service or customer support role

Minimum Qualifications-Knowledge, Skills and Abilities
  • An associate first mindset with dedication to internal customer service and company culture
  • Strong verbal and written communication skills; demonstrated ability to work effectively with peers, management, teammate and candidates
  • Strong organizational and time management skills
  • Strong attention to detail
  • Ability to manage expectations, process and multiple projects simultaneously

Work Environment and Physical Requirements
The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job. Job may require moderate physical effort including lifting materials and equipment weighing less than 50 pounds. This position involves viewing a computer monitor for more than 30% of the time. Personal protective equipment may need to be worn. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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About Us
Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies-Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.
We recognize our associates are the foundation of our success. That's why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions-whether you're looking for part-time flexibility or full-time career advancement.
Ready for a career path that's as unique as you? Discover your path at Acosta Group!
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
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About Acosta

Sourced by ZipRecruiter

We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.

Industry

Marketing and retail

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US

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Hours and flexibility

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