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Core Customer Service Representative Jobs (NOW HIRING)

Domino's

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

VERITAS HHS

Customer Service Representative

Wilmington, NC · On-site

$13.50 - $18.50/hr

Customer Service Representative Veritas HHS seeks a Customer Service Representative for New Hanover ... Core Values - Integrity, innovation and creativity, quality of work, and customer service/teamwork.

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How much do core customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for core customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a core customer service representative?

Core Customer Service Representatives are professionals who assist customers by addressing their inquiries, resolving issues, and providing information about products or services. They serve as the primary point of contact between a company and its customers, ensuring a positive customer experience through effective communication and problem-solving. Their responsibilities often include answering phone calls, responding to emails or chats, processing orders, and handling complaints. By maintaining a high level of professionalism and empathy, they help foster customer loyalty and satisfaction.

What are the key skills and qualifications needed to thrive as a core customer service representative?

To thrive as a Core Customer Service Representative, you need excellent communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is commonly required. Patience, active listening, and conflict resolution make someone stand out in this role. These skills and qualities are essential for efficiently resolving customer issues, ensuring satisfaction, and maintaining the company's reputation.

What are some common challenges faced by core customer service representatives, and how can they be addressed?

Core Customer Service Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and staying up-to-date with product or service changes. To address these, representatives benefit from strong communication skills, patience, and ongoing training. Many organizations offer support through team meetings, knowledge bases, and mentorship programs to help representatives resolve issues efficiently and maintain a positive customer experience.

What is the difference between Core Customer Service Representative vs Customer Support Specialist?

AspectCore Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; technical certifications optional
Work EnvironmentCall centers, retail, or office settingsCall centers, online support, or technical environments
Industry UsageCustomer service across various industries including retail, telecom, bankingTechnical or product-specific support in tech, software, or electronics

The Core Customer Service Representative primarily handles general customer inquiries and provides basic support across industries. Customer Support Specialists often focus on technical or product-specific issues, requiring more specialized knowledge. While both roles involve assisting customers, the Customer Support Specialist may require additional technical skills, but both share similar credentials and work environments.

Is a Core Customer Service Representative a good entry level position?

A Core Customer Service Representative is typically considered a good entry-level position because it requires minimal prior experience and provides training on communication and problem-solving skills. It often involves working with customer management tools and can serve as a stepping stone to more advanced roles in customer support or sales.

Is remote core customer service representative a stressful job?

A remote core customer service representative role can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, workload and stress levels vary depending on the company, support tools used, and individual resilience. Proper training and a supportive environment can help manage stress effectively.

What are the top 3 skills for core customer service representatives?

Core customer service representatives need strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, and patience to handle challenging situations calmly. Additionally, familiarity with customer service tools like CRM software can enhance their effectiveness in managing customer interactions.
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Core Customer Service Representative jobs near you
Infographic showing various Core Customer Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep

Everett, WA • On-site

Fleet Service Auto & Truck Repair
Motor Vehicle Manufacturing • 11 - 50 employees
Learn more about Fleet Service Auto & Truck Repairexternal

$40K - $60K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Fleet Service Auto & Truck Repair in Everett, WA is looking for a full-time Customer Service Rep to join our dynamic team. This entry-level role is the perfect opportunity for someone eager to develop their skills and build a rewarding career in the automotive industry. If you're looking for an exciting place to start, apply today!
WHAT WE OFFER OUR CUSTOMER SERVICE REP:
We offer a competitive salary of $40,000 to $60,000 per year, based on experience-top pay for entry-level positions! Plus, enjoy fantastic company-wide benefits, including:
  • Health, dental, vision, and life insurance
  • Paid time off (PTO)
  • 401(k) with company match
  • Annual holiday bonus
  • Paid vacations
  • Paid holidays
  • Paid training
  • No weekend work
We also reward your hard work and dedication with paid training opportunities, including additional training funds for extra courses!
WHAT WE'RE ALL ABOUT:
Our fantastic team at Fleet Service Auto & Truck Repair has been providing 5-star auto repairs and customer service since long before Google was even around. Established in 1976, our award-winning shop does it all, from troubleshooting and preventative maintenance to complex repairs and replacements.
The core of our long-term success has always been our team and our culture. We work hard here, but we know how to party hard, too! Our employees enjoy weekends off so they can have a healthy work-life balance and still make good money without having to miss out on fun events with friends and family. Speaking of money, we offer great pay as well as holiday bonuses to help ease the wallet during the gift-giving season. We also offer our employees all the tools and training they need to succeed, making us a great place for both newcomers and experienced pros to build a future!
WHAT THIS ENTRY-LEVEL ROLE ENTAILS:
This is a full-time entry-level position, offering a great Monday through Friday schedule with 8-hour shifts. Multiple full-time shifts are available, with work hours from 7:00 AM - 5:30 PM or 7:30 AM - 5:00 PM.
As a Customer Service Rep, your day will start with a friendly greeting as you interact with customers over the phone and in person, helping them with all their auto repair needs. You'll be involved in scheduling service appointments, entering data, and managing customer records. As you grow into the role, you'll have the opportunity to train as a Service Advisor, gaining skills to recommend services, source parts, and ensure a seamless customer experience from start to finish. Whether you're assisting a customer with a question, managing service requests, or organizing parts orders, you'll play an integral role in keeping our customers satisfied and our business running smoothly. With our excellent training program, you'll have all the tools you need to succeed and grow in this exciting industry!
What we need from you:
  • Strong typing abilities
  • Excellent interpersonal and communication skills
  • Great emotional intelligence
  • Multitasking skills
  • A positive work attitude
  • Valid Washington driver's license

WHAT'S NEXT:
Apply now to become our entry-level Customer Service Rep and start building a rewarding career today! Our initial application process is quick, easy, and mobile-friendly-so you can apply wherever you are.

Apply