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Copay Assistance Program Jobs in Springfield, IL

Must be able to work under close supervision occasionally, as well as working without assistance ... Program 24/7 recruiter support Reimbursement for licensure and CEUs Why Choose Fusion? At Fusion ...

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Travel Telemetry RN

Springfield, IL · On-site

$1.9K - $2.0K/wk

Aggressive Refer-a-friend Bonus Program * 24/7 recruiter support * Reimbursement for licensure and ... 0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From ...

Travel OR RN

Springfield, IL · On-site

$2.4K - $2.5K/wk

Aggressive Refer-a-friend Bonus Program * 24/7 recruiter support * Reimbursement for licensure and ... 0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From ...

Travel OR RN

Springfield, IL · On-site

$2.4K - $2.5K/wk

Aggressive Refer-a-friend Bonus Program * 24/7 recruiter support * Reimbursement for licensure and ... 0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From ...

Travel Telemetry RN

Springfield, IL · On-site

$1.9K - $2.0K/wk

Aggressive Refer-a-friend Bonus Program * 24/7 recruiter support * Reimbursement for licensure and ... 0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From ...

Travel OR RN

Springfield, IL · On-site

$2.4K - $2.5K/wk

Aggressive Refer-a-friend Bonus Program * 24/7 recruiter support * Reimbursement for licensure and ... 0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From ...

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Copay Assistance Program information

See Springfield, IL salary details

$10

$17

$23

How much do copay assistance program jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for copay assistance program in Springfield, IL is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.04 per hour, depending on experience, location, and employer.

What is the difference between Copay Assistance Program vs Pharmacy Technician?

AspectCopay Assistance ProgramPharmacy Technician
Primary RoleProvides financial assistance to patients for medication copaysAssists pharmacists with medication preparation and patient service
Required CredentialsVaries; often no formal certification requiredCertification or license often required
Work EnvironmentHealthcare settings, patient assistance programsPharmacies, hospitals, healthcare facilities
Industry UsageHealthcare, pharmaceutical companies, insurancePharmacy, healthcare services

While both roles operate within the healthcare industry, the Copay Assistance Program focuses on financial support for patients, whereas pharmacy technicians assist with medication dispensing and pharmacy operations. Understanding these differences helps clarify career paths and job functions in healthcare support services.

What are the key skills and qualifications needed to thrive in a Copay Assistance Program Coordinator role, and why are they important?

To thrive as a Copay Assistance Program Coordinator, you need a solid understanding of healthcare reimbursement, insurance processes, and patient assistance programs, often supported by experience in healthcare administration or pharmacy. Familiarity with pharmacy benefit management systems, insurance verification tools, and patient management software is typically required. Strong organizational skills, empathy, and effective communication are crucial for interacting with patients, providers, and insurers. These skills ensure patients receive timely financial support for medications, improving treatment access and adherence.

What are some common challenges faced when working in a Copay Assistance Program role?

Professionals working in Copay Assistance Program roles often encounter challenges such as navigating complex insurance verification processes, staying updated on frequently changing program eligibility requirements, and communicating effectively with both patients and healthcare providers. Balancing high volumes of applications while ensuring accuracy and compliance with regulatory standards is also a key part of the job. Successful team members develop strong organizational skills and a customer-service mindset to address patient concerns and facilitate access to needed medications.

What is a Copay Assistance Program?

A Copay Assistance Program is a financial support initiative designed to help patients afford the out-of-pocket costs associated with prescription medications, such as copays, coinsurance, or deductibles. These programs are often sponsored by pharmaceutical companies, nonprofit organizations, or government agencies to ensure that patients can access the medications they need without facing financial hardship. Eligibility requirements and the amount of assistance provided can vary depending on the program and the patient's insurance coverage. Patients typically apply for the program and, if approved, receive financial aid directly or through their pharmacy at the point of sale.
What job categories do people searching Copay Assistance Program jobs in Springfield, IL look for? The top searched job categories for Copay Assistance Program jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Copay Assistance Program jobs? Cities near Springfield, IL with the most Copay Assistance Program job openings:
Infographic showing various Copay Assistance Program job openings in Springfield, IL as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,656 per year, or $17.1 per hour.

Patient Service Specialist, Lincoln

Memorial Health

Lincoln, IL

$16 - $23.64/hr

Per diem

Medical, PTO

Re-posted 11 days ago


Memorial Health rating

6.9

Company rating: 6.9 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

455th of 890 rated healthcare providers


Job description

USD $16.00/Hr.
USD $23.64/Hr.

Our Patient Service Specialist works as part of team to complete daily business office functions including billing, collecting, and interacting with patients. Also responsible for answering the telephone, routing and triaging calls relative to patient urgency. Schedules appointments and registers patients. 

Highlights & Benefits:

Paid Time Off (PTO)

Employee Assistance Program and Colleague Wellness


Education:

  • High school graduate or equivalent required.

Experience:

  • Previous work experience in a medical office and/or customer service position preferred.
  • Previous experience dealing directly with the public in person and on the phone preferred.
  • Computer experience and typing skills required.

Other Knowledge/Skills/Abilities:

  • Strong written and verbal communication skills required.
  • Ability to multi-task and prioritize required.
  • Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position:  Listening Skills, Data Entry, and Office Skills.

  • Assists clinic in meeting goals related to quality and patient satisfaction by providing assistance, guidance, and direction to visitors and patients, in person and over the phone in a manner designed to yield a high level of patient satisfaction. Communicates patients’ needs through the tasking mechanism of the electronic health record. Accountable for achieving quality and patient satisfaction standards, including anticipating patient needs, grievances, and service recovery.
  • Schedules, reschedules and coordinates patient appointments. Reviews new patient requests.  Appropriately triages patients in urgent/emergency situations over phone or in person.  Monitors patient flow through reception and works with team to minimize and notify patients of waits and delays.  Schedules interpreters if needed.
  • Responsible for accurate registration of patient demographics and insurance. Utilizes a variety of external websites to confirm patient’s eligibility.  Determines appropriate copay, registration conversation, and insurance to bill based on appointment type.  Collects patient financial responsibility at the time of registration, including current and past due balances   Determine and provide age appropriate documentation to be completed by each patient.  Obtains and validates proper consent for patient treatment.   
  • Assists clinic in meeting goals related to days in accounts receivable by working as part of a team responsible for several front-line billing aspects which may include but is not limited to, charge entry, charge submission, posting of payments, charge adjustments, and cash management, including bank deposits.  Reviews and corrects demographics/insurance errors.  Assists in the clinic’s overall financial performance by monitoring accounts for bad debt balances, pre-payment requirements, and patient portions at the time of service, and other old balances.
  • Responsible for several tasks related to the paper flow through office. This may include, but is not limited to; working with incoming mail and faxed correspondence.  Assists in scanning correspondence and paper medical records and conducting quality assurance and quality audits, if requested.
  • Performs opening and close of day activities. This may include running various reports, cash management, and completing required work lists.
  • Complies with all reimbursement rules and regulations, including Corporate Compliance and HIPAA. Applies the Minimum Necessary Standard when accessing protected health information.  Complies with established clinic policies and procedures and safety standards.
  • Manages task lists within the electronic health record.
  • Demonstrates support for and participates in accomplishing team goals and objectives.
  • Performs other related work as required or requested.

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