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Copay Assistance Program Jobs in California (NOW HIRING)

Walgreens

Specialty Billing Technician

San Diego, CA · On-site

$22 - $29/hr

... and proactively identifying copay assistance opportunities. * Responsible for proactive ... Responsible for maintaining a deep understanding of and assisting patients with assistance programs ...

Socket.dev

Senior Product Manager

South San Francisco, CA · On-site

$150 - $210/hr

Strong understanding of patient access programs including: * Copay Assistance * Patient Enrollment * Financial Assistance * Prior Authorization * Experience defining API-based integrations and data ...

New

Kelly Services

Case Manager

South San Francisco, CA · Remote

$27 - $33/hr

The Case Manager identifies barriers to reimbursement and facilitates referrals to alternative coverage options and financial assistance programs for patients who are underinsured or require copay ...

Pharmacy Careers

Medication Access Pharmacist

Bakersfield, CA · On-site

$60.25 - $72.50/hr

Enroll patients in manufacturer copay and patient assistance programs. * Provide education on affordable medication options and therapeutic alternatives. Qualifications: * Active pharmacist license ...

Pharmacy Careers

Medication Access Pharmacist

Fremont, CA · On-site

$63.75 - $76.75/hr

Enroll patients in manufacturer copay and patient assistance programs. * Provide education on affordable medication options and therapeutic alternatives. Qualifications: * Active pharmacist license ...

Pharmacy Careers

Medication Access Pharmacist

Fontana, CA · On-site

$59.25 - $71.25/hr

Enroll patients in manufacturer copay and patient assistance programs. * Provide education on affordable medication options and therapeutic alternatives. Qualifications: * Active pharmacist license ...

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All JobsCopay Assistance Program JobsCopay Assistance Program Jobs in California

Copay Assistance Program information

What is the difference between Copay Assistance Program vs Pharmacy Technician?

AspectCopay Assistance ProgramPharmacy Technician
Primary RoleProvides financial assistance to patients for medication copaysAssists pharmacists with medication preparation and patient service
Required CredentialsVaries; often no formal certification requiredCertification or license often required
Work EnvironmentHealthcare settings, patient assistance programsPharmacies, hospitals, healthcare facilities
Industry UsageHealthcare, pharmaceutical companies, insurancePharmacy, healthcare services

While both roles operate within the healthcare industry, the Copay Assistance Program focuses on financial support for patients, whereas pharmacy technicians assist with medication dispensing and pharmacy operations. Understanding these differences helps clarify career paths and job functions in healthcare support services.

What are the key skills and qualifications needed to thrive in a copay assistance program coordinator role?

To thrive as a Copay Assistance Program Coordinator, you need a solid understanding of healthcare reimbursement, insurance processes, and patient assistance programs, often supported by experience in healthcare administration or pharmacy. Familiarity with pharmacy benefit management systems, insurance verification tools, and patient management software is typically required. Strong organizational skills, empathy, and effective communication are crucial for interacting with patients, providers, and insurers. These skills ensure patients receive timely financial support for medications, improving treatment access and adherence.

What are some common challenges faced when working in a copay assistance program role?

Professionals working in Copay Assistance Program roles often encounter challenges such as navigating complex insurance verification processes, staying updated on frequently changing program eligibility requirements, and communicating effectively with both patients and healthcare providers. Balancing high volumes of applications while ensuring accuracy and compliance with regulatory standards is also a key part of the job. Successful team members develop strong organizational skills and a customer-service mindset to address patient concerns and facilitate access to needed medications.

What is a copay assistance program?

A Copay Assistance Program is a financial support initiative designed to help patients afford the out-of-pocket costs associated with prescription medications, such as copays, coinsurance, or deductibles. These programs are often sponsored by pharmaceutical companies, nonprofit organizations, or government agencies to ensure that patients can access the medications they need without facing financial hardship. Eligibility requirements and the amount of assistance provided can vary depending on the program and the patient's insurance coverage. Patients typically apply for the program and, if approved, receive financial aid directly or through their pharmacy at the point of sale.
What are popular job titles related to Copay Assistance Program jobs in California? For Copay Assistance Program jobs in California, the most frequently searched job titles are:
What job categories do people searching Copay Assistance Program jobs in California look for? The top searched job categories for Copay Assistance Program jobs in California are:
What cities in California are hiring for Copay Assistance Program jobs? Cities in California with the most Copay Assistance Program job openings:
Copay Assistance Program jobs near you
Infographic showing various Copay Assistance Program job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Specialty Billing Technician

Walgreens

San Diego, CA • On-site

$22 - $29/hr

Full-time

Posted 10 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,188 frontline employees who took The Breakroom Quiz

99th of 112 rated pharmacies

Job description


Responsible for the accurate billing and collection of third party and patient payments for products and services rendered.
Job Responsibilities (listed in order of importance and/or time spent)
  • Submit timely, accurate invoices to payer for products and services provided.
  • Correctly determine quantities and prices for products and services billed.
  • Verify services and products are correctly authorized and required documentation is on file.
  • Ensure all Medicare documentation is received from the medical provider and submitted to Danville.
  • Review reports to maximize generic substitution opportunities.
  • Manage and collect patient balances prior to prescription dispensing, or in accordance with company policy.
  • Ensure all required documentation for billing is completed and accurate prior to claim submission (i.e., medical claims billing).
  • Process reimbursement checks/payment in accordance with policy.
  • Review price modify logs and ensure there are corresponding SDL (submit direct link) claims.
  • Review, research and resolve all third party chargebacks in a timely manner.
  • Assist with any third party audits, in accordance with company policy.
  • Process and file all SDL (submit direct link) claims in accordance with company policy.
  • Processing of prescription exceptions including prior authorizations, triaging of referrals to other Walgreens locations, and proactively identifying copay assistance opportunities.
  • Responsible for proactive communication to patients and providers regarding referral/prescription status.
  • Responsible for maintaining a deep understanding of and assisting patients with assistance programs enrollment, such as Chronic Disease Fund, confirming patient eligibility and all required reporting and documentation.
  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians and third party payers.
  • Maintains subject matter expertise pertaining to all external billing practices including but not limited to third party adjudications, prior authorization, and patient financial assistance programs in order to coach pharmacy technicians and other support staff.

External Basic Qualifications
  • High School Diploma or equivalent.
  • Pharmacy Technician license, in states where required.
  • Maintains PTCB or ExCPT certification through the designated PTCB or ExCPT training program and/or state required certification/registration.
  • Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, prospective acquisitions, external clients).
  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

Preferred Qualifications
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Experience in processes related to submitting medical claims, including but not limited to Medicare submission, knowledgeable in EOB (explanation of benefits), remittance advice and adherence to timely filing limits.
  • Experience entering data into databases (e.g., MS Excel).
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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