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Copay Assistance Program Jobs in California (NOW HIRING)

Glaukos

Reimbursement Liaison

San Clemente, CA · On-site

Offers expertise on navigating copay assistance for appropriate patients enrolled in GPS ... Educate Healthcare Professionals on the availability of patient support programs such as Co-Pay ...

CivicMinds, Inc.

Pharmacy Technician

West Hollywood, CA · On-site

$19.75 - $24/hr

Communicate with insurance providers and manufacturers to resolve coverage issues, process prior authorizations, and coordinate copay assistance programs. * Document patient and prescription ...

CivicMinds, Inc

Pharmacy Technician

West Hollywood, CA · On-site

$19.75 - $24/hr

Communicate with insurance providers and manufacturers to resolve coverage issues, process prior authorizations, and coordinate copay assistance programs. * Document patient and prescription ...

RE Pharmacy

Intake Representative

Palm Desert, CA · On-site

Proactively aide with copay assistance programs and applications 5. Follow protocol for zero refill prescriptions 6. Maintain company standard on turnaround time per prescription 7. Escalate delays ...

RE Pharmacy

Intake Representative

Palm Desert, CA · On-site

$20 - $25/hr

Proactively aide with copay assistance programs and applications 5. Follow protocol for zero refill prescriptions 6. Maintain company standard on turnaround time per prescription 7. Escalate delays ...

RE Pharmacy

Intake Representative

Palm Desert, CA · On-site

$20 - $25/hr

Proactively aide with copay assistance programs and applications 5. Follow protocol for zero refill prescriptions 6. Maintain company standard on turnaround time per prescription 7. Escalate delays ...

Walgreens

Specialty Billing Technician

Sherman Oaks, CA · On-site

$22 - $29/hr

... and proactively identifying copay assistance opportunities. * Responsible for proactive ... Responsible for maintaining a deep understanding of and assisting patients with assistance programs ...

Walgreens

Specialty Billing Technician

Orange, CA · On-site

$22 - $29/hr

... and proactively identifying copay assistance opportunities. * Responsible for proactive ... Responsible for maintaining a deep understanding of and assisting patients with assistance programs ...

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Copay Assistance Program information

What is the difference between Copay Assistance Program vs Pharmacy Technician?

AspectCopay Assistance ProgramPharmacy Technician
Primary RoleProvides financial assistance to patients for medication copaysAssists pharmacists with medication preparation and patient service
Required CredentialsVaries; often no formal certification requiredCertification or license often required
Work EnvironmentHealthcare settings, patient assistance programsPharmacies, hospitals, healthcare facilities
Industry UsageHealthcare, pharmaceutical companies, insurancePharmacy, healthcare services

While both roles operate within the healthcare industry, the Copay Assistance Program focuses on financial support for patients, whereas pharmacy technicians assist with medication dispensing and pharmacy operations. Understanding these differences helps clarify career paths and job functions in healthcare support services.

What are the key skills and qualifications needed to thrive in a copay assistance program coordinator role?

To thrive as a Copay Assistance Program Coordinator, you need a solid understanding of healthcare reimbursement, insurance processes, and patient assistance programs, often supported by experience in healthcare administration or pharmacy. Familiarity with pharmacy benefit management systems, insurance verification tools, and patient management software is typically required. Strong organizational skills, empathy, and effective communication are crucial for interacting with patients, providers, and insurers. These skills ensure patients receive timely financial support for medications, improving treatment access and adherence.

What are some common challenges faced when working in a copay assistance program role?

Professionals working in Copay Assistance Program roles often encounter challenges such as navigating complex insurance verification processes, staying updated on frequently changing program eligibility requirements, and communicating effectively with both patients and healthcare providers. Balancing high volumes of applications while ensuring accuracy and compliance with regulatory standards is also a key part of the job. Successful team members develop strong organizational skills and a customer-service mindset to address patient concerns and facilitate access to needed medications.

What is a copay assistance program?

A Copay Assistance Program is a financial support initiative designed to help patients afford the out-of-pocket costs associated with prescription medications, such as copays, coinsurance, or deductibles. These programs are often sponsored by pharmaceutical companies, nonprofit organizations, or government agencies to ensure that patients can access the medications they need without facing financial hardship. Eligibility requirements and the amount of assistance provided can vary depending on the program and the patient's insurance coverage. Patients typically apply for the program and, if approved, receive financial aid directly or through their pharmacy at the point of sale.
What are popular job titles related to Copay Assistance Program jobs in California? For Copay Assistance Program jobs in California, the most frequently searched job titles are:
What job categories do people searching Copay Assistance Program jobs in California look for? The top searched job categories for Copay Assistance Program jobs in California are:
What cities in California are hiring for Copay Assistance Program jobs? Cities in California with the most Copay Assistance Program job openings:
Copay Assistance Program jobs near you
Infographic showing various Copay Assistance Program job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Cornea Reimbursement Liaison - Seattle WA, Portland OR, Alaska

Glaukos

San Clemente, CA • On-site

Full-time

Posted 26 days ago

Job description


GLAUKOS - REIMBURSEMENT LIAISON (CORNEA)
"We'll Go First" (https://youtu.be/wGONQxyEpvs)
How will you make an impact?
The Reimbursement Liaison will serve as an expert in reimbursement policies, as well as patient and provider support, to ensure patients have access to Glaukos' sight saving technologies.
The Reimbursement Liaison works with physician practices (both private and hospital affiliated institutions). They interact directly with key management personnel, providers and staff members to assure patient access to care. This individual appropriately educates HCPs and their office staff on clinical documentation, securing treatment approvals, patient tracking, claim submission, reconciliation management, patient education, drug inventory, patient copay assistance and drug acquisition channels. This position helps HCPs understand barriers that may impede or delay appropriate patient access to treatment and/or prevent optimal patient outcomes. Additionally, the Reimbursement Liaison provides education on appropriate and accurate billing and coding practices for Glaukos' products in line with payer requirements to the highest levels of specificity.
This candidate must be organized and detail oriented. Demonstrated teamwork and collaboration abilities with high emotional intelligence in managing multiple business initiatives and cross-functional relationships will be a requirement.
What will you do?
Specific responsibilities include but are not limited to:
  • Provides HCPs and their office staff education on how to interpret benefit verifications including PA requirements, calculation of patient cost share and drug acquisition options for specific patients enrolled in GPS.
  • Collaborates with Patient Support Specialist (PSS) to identify and eliminate barriers to access for patients enrolled in GPS.
  • Responds to HCP questions related to coding, payer policy, and approval protocols.
  • Offers expertise on navigating copay assistance for appropriate patients enrolled in GPS.
  • Provides education on navigating the appeals process as well as denied and partially paid claims.
  • Takes lead in completing Business Reviews and Claims Reviews for practices.
  • Provides education on specialty pharmacy and buy & bill acquisition options.
  • Monitors reimbursement trends (e.g., HCPs receiving notification of policy changes, claim denials, underpayments, etc.) and engages payer team appropriately when patient access may be jeopardized.
  • Maintains expertise in regional and national payer landscapes, specifically, proper clinical requirements, reimbursement policy, utilization management criteria, prior authorization processes and appeal requirements.
  • Updates customers on policy changes through approved templates and plan approval.
  • Identifies coverage gaps and computer errors on policy requirements or portal entry challenges that inhibit patient access to care.
  • Manages all forms of communication in a timely and professional fashion to ensure customer needs are fully met and all relevant internal stakeholders are appropriately updated.
  • Demonstrates positive leadership, without authority, to peers, upper management and other stakeholders by leveraging skills and expertise in account management.
  • Successfully completes assigned training.

The Reimbursement Liaison consistently demonstrates uncompromised ethics and integrity while helping others understand legal and regulatory parameters related to anti-kickback statutes, fraud and abuse, off-label promotion, and OIG guidance related to patient assistance programs.
How will you get here?
  • Bachelors Degree in related field. MBA or MPH preferred.
  • 8 plus years of experience working with specialty pharmaceuticals or surgical devices required.
  • Minimum of 3 years "direct" reimbursement/healthcare policy experience required.
  • Previous sales, district management, field reimbursement, hospital or practice experience preferred.
  • Eyecare experience preferred.
  • Reimbursement experience with physician-administered injectables and/or medical devices, Category III CPT codes and/or miscellaneous J-codes, specialty pharmacy and buy & bill acquisition, and benefit verifications, prior authorizations, claims assistance, and appeals.
  • Payer/insurance coverage experience with Medicare, Medicare Advantage, VA/Tri-Care, Commercial and Medicaid plans.
  • Ability to travel adequately to cover territory, as well as overnight travel (~50%) and attendance at scheduled training and meetings.
  • Proven record of accomplishment in achieving objectives and corporate goals with minimal direct supervision.
  • Demonstrated creativity, situation analysis/problem solving skills and analytical skill ability.
  • Excellent communication skills, including written, verbal and listening. Strong presentation and training skills.
  • Demonstrated leadership and project management skills.
  • Significant experience working with a Patient Service Center/Hub.
  • Successful navigation of complex authorization processes for specialty medications, Orphan, or Rare disease.
  • Educate Healthcare Professionals on the availability of patient support programs such as Co-Pay Assistance and Patient Assistance Programs.

#GKOSUS
#LI-Remote
About Us
Generous. Innovative. Leadership-driven. Family-oriented. Socially responsible.
Founded in 1998, Glaukos Corporation is an ophthalmic pharmaceutical and medical technology company focused on developing and commercializing novel therapies for the treatment of glaucoma, corneal disorders, and retinal diseases.
Our mission at Glaukos is to truly transform vision by pioneering novel, dropless therapies that can meaningfully advance the standard of care and improve the lives of patients suffering from chronic, sight-threatening eye diseases.
Innovation is at the core of everything we do, and we are resolute in our commitment to challenge conventional thinking with new treatment alternatives that are supported by real science, robust clinical evidence, and an unrelenting focus on patients.
Our constant pursuit of game-changing technologies that disrupt legacy treatment paradigms is encapsulated in the Glaukos mantra "We'll Go First," which articulates our willingness to take chances, our determination to forge new ground, and our commitment to continuous improvement in all that we do.
Our company completed an initial public offering in June of 2015, and our shares are traded on the New York Stock Exchange under the ticker symbol "GKOS". Our global headquarters is in Aliso Viejo, California with additional locations in San Clemente, California, and Burlington, Massachusetts.
Glaukos Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
All offers of employment are contingent upon the successful completion of a background check, including successfully passing a drug screen, based on the position and local regulations.

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