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Convergys Jobs (NOW HIRING)

Job Title Senior Mainframe Developer Company Overview We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services ...

$74 - $77/hr

Job Title Senior Mainframe Developer Company Overview We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services ...

What you will do in this roleIn everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.Process end-to-end bi-weekly ...

Leading brands in over 95 countries use our SaaS solution to hire and communicate with top talent, including Dentsu Aegis, NBCUniversal, Convergys, and The New York Times. ConveyIQ has raised $18M in ...

Leading brands in over 95 countries use our SaaS solution to hire and communicate with top talent, including Dentsu Aegis, NBCUniversal, Convergys, and The New York Times. ConveyIQ has raised $18M in ...

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How much do convergys jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for convergys in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is Convergys?

Convergys, now part of Concentrix, was a global customer management company that provided customer service, technical support, and sales solutions for businesses across various industries. Employees typically worked in call centers, handling inbound and outbound calls, responding to customer inquiries, resolving issues, and sometimes making sales. The work environment often involved using computers and specialized software to manage customer interactions. Many positions were entry-level and offered opportunities for advancement. Convergys was known for hiring remote workers as well as those in physical call centers.

What are the key skills and qualifications needed to thrive as a customer service representative at Convergys?

To thrive as a Customer Service Representative at Convergys, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is important. Excellent listening skills, patience, and a positive attitude help you build rapport with customers and handle challenging situations effectively. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by customer service representatives at Convergys, and how can applicants prepare for them?

Customer service representatives at Convergys often handle high call volumes and must resolve a wide range of customer issues efficiently. Managing stress, maintaining patience, and adapting to rapidly changing information are key challenges in this role. To prepare, applicants should practice active listening, develop strong communication skills, and become comfortable using customer relationship management (CRM) software. Additionally, being adaptable and open to feedback will help you thrive in the fast-paced, team-oriented environment at Convergys.

What cities are hiring for Convergys jobs?

Cities with the most Convergys job openings:

What are the most commonly searched types of Convergys jobs?

The most popular types of Convergys jobs are:

What states have the most Convergys jobs?

States with the most job openings for Convergys jobs include:

Infographic showing various Convergys job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $54,179 per year, or $26 per hour.

Senior IT Project Manager - Supply Chain Transformation

Convergys

Portland, OR • On-site

$92 - $120/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New


Job description

Job Title

Senior IT Project Manager – Supply Chain Transformation

Location

Portland, OR - Hybrid role (3 days onsite/week)

Position Summary

We are seeking an experienced Senior IT Project Manager to lead high-impact Supply Chain Transformation initiatives across procurement, inventory management, logistics, supplier management, and enterprise technology modernization. In this role, you will guide large-scale programs that optimize business operations, improve end-to-end supply chain processes, and connect business objectives with practical, scalable technology solutions. This is an opportunity for a seasoned project leader with deep IT project management experience, strong Agile delivery expertise, and hands‑on Azure DevOps experience to drive transformation in a fast-moving, collaborative environment.

Responsibilities
  • Lead complex Supply Chain Transformation programs and strategic technology initiatives from planning through delivery.
  • Manage project scope, schedules, budgets, resources, milestones, and overall delivery performance.
  • Drive Agile project execution, sprint planning, backlog management, release coordination, and continuous improvement practices.
  • Use Azure DevOps to manage backlogs, sprint plans, delivery tracking, reporting, and release visibility.
  • Partner closely with business, technology, vendor, operations, and executive stakeholders to align priorities and outcomes.
  • Oversee enterprise application implementations, system integrations, testing, deployment activities, and post-launch stabilization.
  • Manage risks, issues, dependencies, decisions, and mitigation plans with clear ownership and follow-through.
  • Lead executive-level communications, status reporting, governance forums, and project updates.
  • Ensure technology solutions support business goals across procurement, logistics, inventory, warehouse, and supplier management processes.
  • Support organizational change management, stakeholder readiness, training coordination, and user adoption.
  • Coordinate vendor deliverables, resource planning, financial tracking, and cross-functional project execution.
  • Guide SIT, UAT, deployment planning, defect triage, and release readiness activities.
Qualifications
  • 8+ years of IT Project Management experience leading enterprise technology initiatives.
  • Mandatory experience delivering projects using Agile methodologies.
  • Mandatory hands‑on experience with Azure DevOps, including backlog, sprint, release, and reporting management.
  • Experience managing Supply Chain Transformation programs or enterprise application implementation projects.
  • Strong understanding of project governance, delivery planning, risk management, financial management, and resource coordination.
  • Experience working with business and technology teams to translate strategic objectives into actionable delivery plans.
  • Proven ability to manage executive stakeholders, vendor partners, distributed teams, and competing priorities.
  • Strong leadership, communication, facilitation, problem-solving, and stakeholder management skills.
  • Experience supporting system integration, SIT, UAT, deployment, and production readiness activities.
  • Experience with procurement, inventory management, logistics, warehouse management, or supplier management initiatives preferred.
  • Experience with SAP, Oracle, Microsoft Dynamics, Blue Yonder, Manhattan, or similar Supply Chain platforms preferred.
  • PMP, PMI-ACP, SAFe, or similar certification preferred.
Salary

The base salary for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Benefits

Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

Application Deadline

The deadline to apply for this position is: 09/07/2026.

Other Information

This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Company Overview

Mission: Hi, we’re Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well‑known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s designing game‑changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end‑to‑end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who design brand‑defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

Job Details

Location: USA, OR, Work-at-Home

Language Requirements: English Spanish

Time Type: Full time

Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

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