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Manager Convergys Jobs (NOW HIRING)

Droisys

Technical Lead

Lewisville, TX · On-site

Chair joint Client/Convergys review board to manage production defects. This board will review defects in Subversion and agree upon root cause, impact and corrective action for defects found in ...

Convergys

NY · On-site

$90 - $120/hr

Operations Manager (Onsite) Join a world-class team in Lake Mary, FL, as an Operations Manager! The Operations Manager is responsible for coaching and supervising a group of Operations Managers and ...

Convergys

NY · On-site

$86 - $97/hr

Senior Manager, Field Marketing & Events The Senior Manager, Field Marketing & Events will lead the strategy, planning, execution, and measurement of North America's field marketing and event ...

New

Convergys

Technical Project Manager

Frisco, TX · On-site

$92 - $145/hr

Technical Project Manager - Product Strategy & Technical Architecture,We're seeking a seasoned Technical Project Manager to lead the strategy, delivery, and evolution of high-impact transactional ...

Convergys

$92 - $120/hr

Job Title Senior IT Project Manager - Supply Chain Transformation Location Portland, OR - Hybrid role (3 days onsite/week) Position Summary We are seeking an experienced Senior IT Project Manager to ...

New

Convergys

$86 - $97/hr

Senior Manager, Field Marketing & Events The Senior Manager, Field Marketing & Events will lead the strategy, planning, execution, and measurement of North America's field marketing and event ...

New

ConveyIQ

Marketing Manager

Manhattan, NY · On-site

... Convergys, and The New York Times. ConveyIQ has raised $18M in venture capital from StarVest ... Be responsible of all digital ecosystem elements like website, social media accounts, CRM ...

ConveyIQ

Marketing Manager

Manhattan, NY · On-site

... Convergys, and The New York Times. ConveyIQ has raised $18M in venture capital from StarVest ... Be responsible of all digital ecosystem elements like website, social media accounts, CRM ...

Convergys

$92 - $120/hr

Senior IT Project Manager - HCM Transformation Location: Portland, OR - Hybrid role (3 days onsite/week) We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered.

New

Convergys

ServiceNow Platform Administrator

Omaha, NE · On-site

$92 - $134/hr

Manage and support ServiceNow change management processes, including development, testing, approval, and release activities. * Apply CI/CD practices to support controlled, repeatable, and efficient ...

New

Convergys

Senior Android Developer

Frisco, TX · On-site

$115 - $125/hr

Collaborate with Product Managers, Product Owners, Architects, UX Designers, QA teams, and backend engineers to deliver high-quality solutions.Drive Android architecture, reusable components, coding ...

Convergys

$72 - $85/hr

Have experience managing complex payroll scenarios involving taxes, garnishments, deductions, audits, reconciliations, and year-end processing * Have a strong understanding of U.S. federal, state ...

Convergys

NY · On-site

$72 - $85/hr

Have experience managing complex payroll scenarios involving taxes, garnishments, deductions, audits, reconciliations, and year-end processing * Have a strong understanding of U.S. federal, state ...

Convergys

Senior Mainframe Developer

Omaha, NE · On-site

$74 - $77/hr

Use JIRA to manage tasks, defects, and development activities. * Conduct code reviews and ensure adherence to coding standards and best practices. * Mentor junior developers and support the team in ...

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How much do manager convergys jobs pay per year?

As of Sep 5, 2026, the average yearly pay for manager convergys in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

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Manager Convergys jobs near you
Infographic showing various Manager Convergys job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.

Technical Lead

Droisys

Lewisville, TX • On-site

Contractor

Re-posted 12 days ago

Key responsibilities

  • Provide on-site technical leadership for the client and Convergys teams.

  • Guide and assist with application development, including technical guidance on VXML and Java, and review IVR solutions and middleware.

  • Coordinate between teams, participate in defect review meetings, and address client technical needs.

Job description

Company Description

Droisys.inc

Job Description

Hi,

Hope you are doing great.

Technical Lead

Lewisville, TX

Technical Lead position. This is a Call Center infrastructure.

Other synonyms to look for: "Intervoice", "Media Server", "Interaction Composer", and "IVP" (although not Genesys IVP).

Even if some had Cisco (Audium) or Genesys (IVP) experience, there will need some training and hand holding because they would have to learn the platform and they will not be perceived as an SME since they would know so little about the platform. If they don't have this experience, they'll really need to have great soft skills and Java experience.

Six month contract

Phone interviews only

Technical Lead Roles and Responsibilities

The Technical Lead will be responsible for performing the following technical roles:

Provide full-time on site technical leadership for Client and Convergys

The Technical Lead will be based on-site at Client's office in Dallas, TX with optional periodic travel to Client sites as needed at their discretion.

Assist with the following Application Development Leadership tasks:

Technical Development Leadership of all active Convergys Application Development projects for Client.

Technical guidance on VXML and Java; with the ability to code if required.

Knowledge of Convergys Invision Studio and Convergys Intelligent Voice Portal.

5-10 years of experience as a Development Lead in an Enterprise VoiceXML environment.

Review and input into IVR solutions and associated middleware and back end integration.

Guidance on software installations, updates, and release management.

Consult on application changes, modifications and enhancements.

Participation and guidance in PS SLA achievement and monitoring.

Facilitate root cause analysis during emergency events, outages, system failures or system impairments. Provide coordination between Convergys and Client where needed.

On site presence to address Client technical needs and maintain regular communication with Convergys RealCare, Product Development, Hosted Solutions, and Professional Services organizations.

Management Roles and Responsibilities

The Technical Manager will be responsible for performing the following:

Hold weekly meetings with Client Application Development Manager to report on status, research, and understand how to best assist the team.

Chair joint Client/Convergys review board to manage production defects. This board will review defects in Subversion and agree upon root cause, impact and corrective action for defects found in production in accordance with SLAs.

Notify Convergys Account Team and Professional Services management when Client seeks additional scope beyond current definitions.

Perform the role of Convergys support liaison.

Miscellaneous

Occasional long and/or irregular hours may be required.

Physical requirements include: sitting, frequently speaking and hearing, and occasionally standing, walking, bending, crawling, kneeling and the ability to lift up to 25 lbs.

Qualifications

 Notify Convergys Account Team and Professional Services management when Client seeks additional scope beyond current definitions.

 Perform the role of Convergys support liaison.

Additional Information

No

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