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Convention Associate Jobs (NOW HIRING)

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Convention Services Manager

Santa Fe, NM · On-site

More than that, we know our Associates are the shining stars of what we do! We understand what it ... We are looking for our next great team member to join our Sales Team as the Convention Services ...

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How much do convention associate jobs pay per year?

As of Sep 15, 2026, the average yearly pay for convention associate in the United States is $133,062.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $202,000.00 per year, depending on experience, location, and employer.

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Convention Services Manager

Round Rock, TX • On-site

Kalahari Resorts & Conventions
Traveler Accommodation • 1 - 5K employees
Learn more about Kalahari Resorts & Conventionsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Key responsibilities

  • Coordinate all aspects of group events from initial planning through on-site execution

  • Communicate event details clearly to internal teams to ensure seamless delivery

  • Manage client relationships by providing guidance, support, and timely updates

Kalahari Resorts rating

5.9

Company rating: 5.9 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

Job description

Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.
Convention Services Manager
Kalahari Resorts & Conventions is seeking a Convention Services Manager. In this role, you'll service assigned groups and special events, preparing both types for successful event execution. You will also work closely with event planners by planning the details of their agenda, room setup up and menu design.
Additionally, you'll handle bookings for one-day events, as well as prospect for certain social events. You will have the opportunity to optimize revenue goals by suggesting menu enhancements and other resort amenities that align with clients' needs.
As part of our leadership team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll enhance the guest and associate experience by coordinating every detail of group events to ensure they run seamlessly, creating a smooth, stress-free environment for attendees and staff. You'll also serve as the central liaison between clients, resort departments, and vendors, to help deliver memorable events while supporting associates with clear communication and organized execution.
Key Responsibilities
  • Coordinate all aspects of group events from initial planning through on-site execution
  • Communicate event details clearly to internal teams to ensure seamless delivery
  • Manage client relationships by providing guidance, support, and timely updates
  • Oversee event logistics such as room setups, audiovisual needs, and banquet requirements
  • Resolve issues quickly to maintain a high-quality guest experience and smooth operations

What We're Looking For
  • Previous experience in a hotel/resort with an event space of at least 20,000 sq. Ft., and heavy group volume is required.
  • 2-5 years of catering manager/conference services manager or similar event planning experience.
  • Experience detailing & managing large (1000+ people), complex, multi-day events with many moving parts.
  • Experience negotiating changes in complex programs.
  • Skilled multi-tasker.
  • Competency in Microsoft Word and Excel.
  • Sales experience to up-sell food, beverage, and meeting room services is preferred.

A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career

Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.

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