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Control Center Technician Jobs (NOW HIRING)

Sunrise Systems Inc

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Data Center Technician

Goodyear, AZ · On-site

$30 - $35/hr

Data Center Technician 3 (S3) 6 Months (Goes longer as per business need) Location: Goodyear, AZ ... The ability to (i) use their hands to handle, control, or feel objects, tools or controls, (ii) ...

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Prim

Substation Control Center Manager

Dallas, TX

$121K - $155K/yr

May directly or indirectly lead engineers, designers, technicians, integration partners, and contract resources assigned to the program. * Own the control center product roadmap from concept through ...

Nebius

Data Center Technician Manager

Philadelphia, PA

$115K - $225K/yr

The role The Data Center Technician Manager leads hands-on technical teams responsible for cabling ... Own and enforce MOP/CMOP processes, change control, and operational best practices. * Manage work ...

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Control Center Technician information

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How much do control center technician jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for control center technician in the United States is $24.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $30.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a control center technician?

To thrive as a Control Center Technician, you need strong analytical skills, attention to detail, and a background in electronics or information technology, often supported by an associate degree or technical certification. Familiarity with SCADA systems, network monitoring tools, and industry-specific protocols is typically required. Excellent problem-solving abilities, communication, and the capacity to remain calm under pressure are vital soft skills for this role. These competencies are crucial for quickly diagnosing and resolving technical issues to ensure the continuous and safe operation of critical infrastructure.

What is a control center technician?

Control Center Technicians are professionals responsible for monitoring, operating, and maintaining the systems and equipment used in centralized control rooms or operation centers. They ensure the smooth functioning of critical infrastructure, such as power grids, transportation networks, or telecommunications systems, by responding to alarms, troubleshooting issues, and coordinating with field personnel. Their work is crucial in minimizing downtime and maintaining safety, efficiency, and reliability of operations.

What is the difference between Control Center Technician vs Control Room Operator?

AspectControl Center TechnicianControl Room Operator
CertificationsTypically requires technical certifications or technical trainingOften requires operational or safety certifications
Work EnvironmentIndoor, technical settings, control centersIndoor, operational environments, control rooms
Job FocusMaintaining and troubleshooting control systemsMonitoring and managing ongoing operations
Industry UsageUtilities, manufacturing, transportationUtilities, energy, transportation

Control Center Technicians focus on maintaining and troubleshooting control systems, ensuring equipment functions properly. Control Room Operators primarily monitor and manage ongoing operations, ensuring safety and efficiency. While both roles work in control environments and may require similar certifications, their core responsibilities differ: technical maintenance versus operational oversight.

What are some common challenges faced by control center technicians, and how can they be overcome?

Control Center Technicians often face the challenge of managing multiple systems simultaneously and responding quickly to unexpected technical issues. Maintaining clear communication with field teams and other departments is essential, especially during critical incidents or system outages. Staying organized, remaining calm under pressure, and keeping up with ongoing training on new technologies can help technicians overcome these challenges and ensure smooth operations.
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Control Center Technician jobs near you
Infographic showing various Control Center Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,826 per year, or $24.4 per hour.

Network Control Center Operator I

Allied Universal

Middletown, CT • On-site

Part-time

Re-posted 13 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,551 frontline employees who took The Breakroom Quiz

77th of 116 rated security

Job description

Overview
Company Overview:
Adesta(TM), an Allied Universal® company, specializes in the design and implementation of modern communications networks and infrastructure for public and private customers. Working in a fast-paced dynamic environment, join a team that creates meaningful and measurable solutions based on customers' project goals and budgets. Adesta not only offers engineering, technical, and management expertise of an established systems integrator, we also back our expertise with dependable maintenance support and training.
Job Description
Adesta, an Allied Universal® Company, is hiring a Network Control Center Operator. The Network Control Center Operator I performs ongoing monitoring of the customer's wide variety of networks and services; coordinates with technicians and customers to provide timely trouble resolution; and provides level-one help desk support and services in a fast paced call center environment.
RESPONSIBILITIES:
  • Monitoring of customer's wide variety of networks
  • Coordinate with technicians, customers, & vendors to resolve issues in timely manner to maximize system up time.
  • Accurately process system(s) alarms and provide incident tracking, documentation and notification in accordance with published processes
  • Maintain a daily activity log, including tracking and notification of persons visiting remote site locations
  • Perform subscriber radio control functions as needed
  • Provide level-one help desk functions (call-taking, ticket creation & notification to technicians and customer in accordance with published processes)
  • Initiate disaster recovery phone reroutes as needed.

QUALIFICATIONS:
  • 2-year college degree preferred. High School Graduate or equivalent required.
  • Basic understanding of computer operating systems, hardware, software, telecommunications and voice radio systems is helpful.
  • Strong data entry skills and proficient with Microsoft Word, Excel & Access.
  • An acceptable equivalent combination of education and experience will be considered.
  • Must have strong customer service and interpersonal skills
  • Possess strong attention to detail
  • Proven ability to execute multiple tasks efficiently and effectively
  • Ability to be flexible and handle change in a dynamic operations center environment
  • Communicates effectively in both oral and written English technical language, both in interpreting requirements and providing reports. Should possess good customer service abilities along with refined grammar skills. The position may require a lot of interaction and outside calls with field personnel, customers and vendors which must be handled in a professional manner.

Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1633518

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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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