Support digital banking services, including troubleshooting online banking, ACH, wires, and Remote ... Adhere to all applicable banking regulations, including BSA/AML, Red Flag, and internal policies ...
Support digital banking services, including troubleshooting online banking, ACH, wires, and Remote ... Adhere to all applicable banking regulations, including BSA/AML, Red Flag, and internal policies ...
... KYC//KYA/AML-BSA requirements. Ensure accurate data management, effective communication with ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
... KYC//KYA/AML-BSA requirements. Ensure accurate data management, effective communication with ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
... KYC//KYA/AML-BSA requirements. Ensure accurate data management, effective communication with ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
... KYC//KYA/AML-BSA requirements. Ensure accurate data management, effective communication with ... Remote roles will also have the opportunity to come together in our offices for moments that matter.
Contractual Remote Bsa Aml information
What is the difference between Contractual Remote Bsa Aml vs Contractual Remote Bsa?
| Aspect | Contractual Remote Bsa Aml | Contractual Remote Bsa |
|---|---|---|
| Certifications | Bank Secrecy Act (BSA), Anti-Money Laundering (AML) | Bank Secrecy Act (BSA), Anti-Money Laundering (AML) |
| Work Environment | Remote, compliance-focused | Remote, compliance-focused |
| Industry Usage | Financial institutions, banks | Financial institutions, banks |
Both Contractual Remote Bsa Aml and Contractual Remote Bsa roles require similar certifications and work environments, focusing on compliance within financial institutions. The main difference lies in the scope: Bsa Aml emphasizes anti-money laundering efforts, while Bsa covers broader regulatory compliance. Candidates should consider their specific expertise and career goals when choosing between these roles.
Other
Posted 24 days ago
Job description
Major Duties & Responsibilities:
- Provide professional and timely support to customers via phone, secure chat, and email; research and resolve inquiries, complaints, and service requests.
- Process customer transactions accurately and efficiently, including account servicing, maintenance requests, and operational tasks.
- Complete time-sensitive documents, reports, and daily operational duties as assigned.
- Perform post-resolution follow-up to ensure complete customer satisfaction.
- Support digital banking services, including troubleshooting online banking, ACH, wires, and Remote Deposit Capture.
- Review and submit wire transfers in accordance with bank procedures.
- Review, release, and assist with ACH processing; understand risk management practices and documentation requirements.
- Assist with Remote Deposit Capture administration, including password resets and customer support.
- Accurately process and document customer transactions, including P2P, A2A, Bill Pay, and other digital banking activity, and generate reports as needed.
- Identify, escalate, and report suspicious activity, fraud concerns, and customer complaints in accordance with compliance requirements.
- Maintain a strong understanding of bank products and services; educate customers and identify opportunities for referrals and cross-selling.
- Order department supplies and assist with general departmental maintenance tasks.
- Collaborate with internal teams to ensure seamless service delivery and issue resolution.
- Consistently demonstrate a positive, professional attitude that reflects the bank's culture and values.
- Perform other duties as assigned.
Compliance & Risk Responsibilities:
- Adhere to all applicable banking regulations, including BSA/AML, Red Flag, and internal policies and procedures.
- Maintain awareness of fraud trends and escalate concerns appropriately.
- Ensure proper handling of sensitive customer information and secure banking practices.