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Contractual Key Account Manager Jobs (NOW HIRING)

Solera

Key Account Manager

Manhattan, NY · On-site +1

Key Account Manager/ Virtual US Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...

Advantech

Key Account Manager

San Jose, CA · On-site

$120K - $170K/yr

Key Account Manager Location(s): San Jose, CA / Bay Area Compensation: $120,000 - $170,000 - OTE About this position Advantech is seeking a Key Account Manager to drive new business at Key Accounts ...

Advantech USA

Key Account Manager

San Jose, CA · On-site

$120K - $170K/yr

Key Account Manager Location(s): San Jose, CA / Bay Area Compensation: $120,000 - $170,000 - OTE About this position Advantech is seeking a Key Account Manager to drive new business at Key Accounts ...

New Dairy Ohio

Key Account Manager

Cleveland, OH

The Key Account Manager will play a critical role in maintaining and expanding strategic relationships, driving sales growth, and supporting the execution of company initiatives within our Key ...

Barco

Key Account Manager

North Metro, GA · On-site

Overview Barco is looking for a Key Account Manager to manage, develop & grow existing and new Healthcare accounts in the Digital Pathology Commercial Labs, CRO's and Pharma companies. Working with ...

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$40K

$92.6K

$139.5K

How much do contractual key account manager jobs pay per year?

As of Jun 7, 2026, the average yearly pay for contractual key account manager in the United States is $92,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $111,000.00 per year, depending on experience, location, and employer.

What is the difference between Contractual Key Account Manager vs Customer Success Manager?

AspectContractual Key Account ManagerCustomer Success Manager
CredentialsRelevant sales, account management certifications, industry experienceCustomer service, client relationship, and sometimes sales certifications
Work EnvironmentCorporate sales teams, client sites, B2B settingsCustomer support centers, SaaS companies, client-facing roles
Employer & Industry UsageManufacturing, IT, telecom, B2B servicesSaaS, tech, software, service industries

The Contractual Key Account Manager focuses on managing contractual relationships and sales with key clients, often in B2B environments. The Customer Success Manager emphasizes ensuring client satisfaction and retention, primarily in SaaS and tech sectors. While both roles involve client interaction, their core responsibilities and industry contexts differ.

What cities are hiring for Contractual Key Account Manager jobs? Cities with the most Contractual Key Account Manager job openings:
What are the most commonly searched types of Key Account Manager jobs? The most popular types of Key Account Manager jobs are:
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Contractual Key Account Manager jobs near you

Key Account Manager - Winter Operations

Inland Deicing LLC

Cleveland, OH

Other

Medical, Dental, Life, Retirement

Posted 22 days ago

Job description

Key Account Manager - Winter Operations


Inland Deicing Services, LLC is the world's premier airport environmental services company specializing in the management and processing of glycol effluent generated from aircraft deicing. We also focus on the safe, efficient, and professional delivery of deicing and anti-icing services to our carrier customers.


Our employees receive the following, based on position and eligibility requirements:

  • Insurance - health, dental, and life

  • 401(k) retirement plan with company match

  • Employee Assistance Program

  • Employee discounts

  • Competitive wages

  • Flexible schedule

  • Advancement opportunities

  • On-the-job training

  • DailyPay


Position Overview:

The Key Account Manager (KAM) - Winter Operations is responsible for retaining and growing existing airline and airport partnerships, with a strong focus on contract performance, customer satisfaction, and renewal success. This role ensures operational excellence during the winter season while building long-term, strategic client relationships. The KAM is accountable for achieving contract renewal rates of 95%+ across assigned accounts.

The Key Account Manager works closely with the Vice President of Sales and Marketing, operational leaders, and technical teams to develop proposals, respond to RFPs, and expand the company's winter services portfolio.


Essential Duties and Responsibilities (Including but not limited to):

Account Retention & Growth

  • Own and manage relationships with assigned airline and airport clients
  • Drive contract renewals with a target of 95%+ retention
  • Identify opportunities to expand scope of services within existing accounts
  • Develop account plans for each key customer

Customer Relationship Management

  • Act as the primary point of contact for all client-related matters
  • Build strong, trust-based relationships with stakeholders
  • Conduct regular business reviews and seasonal planning meetings
  • Ensure high customer satisfaction and engagement

Operational Alignment & Delivery

  • Partner with station and operations leaders to ensure service delivery meets contractual commitments
  • Support winter readiness planning
  • Monitor operational performance during peak periods

Performance & Contract Management

  • Track KPIs and SLAs
  • Ensure compliance with contractual obligations
  • Lead post-season reviews and continuous improvement

Issue Resolution & Escalation

  • Act as escalation point for customer concerns
  • Lead timely resolution of issues
  • Maintain proactive communication during disruptions

Financial & Commercial Oversight

  • Understand contract financials
  • Support billing accuracy
  • Identify profitability improvements



Qualifications & Experience:

  • 5+ years in account management or aviation services
  • Experience managing existing client portfolios
  • Knowledge of airline/airport operations
  • Seasonal operations experience preferred
  • Strong RFP and negotiation skills
  • Ability to travel extensively across North America.



Required Skills and Competencies:

  • Excellent communication and coordination abilities.
  • Intermediate computer skills with working knowledge of Microsoft programs (Word, Excel and Outlook).
  • Problem-solving and decision-making capability under operational pressure.
  • Sales pipeline management, proposal development and negotiation skills.
  • Ability to read, write, speak and communicate effectively in English.


Travel:

Position requires extensive domestic and international travel, possibly on short notice, to meet immediate business needs.



Apply