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Contractors Assistant Jobs in Normal, IL (NOW HIRING)

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Insurance Administrative Assistant / Customer Service Representative Group Marketing Services is ... Process insurance quotes, new business applications, renewals, and agent contracting paperwork.

... contractors to provide accurate, impartial, and complete home and commercial property inspections. Our 1099 Field Inspectors are the frontline experts who assist and collect data for our clients in ...

... contractors. Ensure efforts meet Company's operational and safety standards and any applicable laws and regulations. * Assist with all maintenance. * Assists with all customer service requests using ...

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Contractors Assistant information

What is a contractors assistant?

Contractors Assistants are professionals who support contractors and construction managers by handling administrative tasks, coordinating project activities, and assisting with scheduling, documentation, and communication. They help ensure that construction projects run smoothly by managing paperwork, tracking project progress, and liaising between different teams and stakeholders. Their role is essential in maintaining organization on the job site and supporting the contractor in meeting deadlines and project goals.

What are the key skills and qualifications needed to thrive as a contractors assistant?

To thrive as a Contractors Assistant, you need strong organizational skills, attention to detail, and a basic understanding of construction processes, often supported by a high school diploma or relevant experience. Familiarity with project management software, scheduling tools, and office applications is typically required. Excellent communication, time management, and problem-solving abilities help you effectively support contractors and coordinate tasks. These skills ensure that projects run smoothly, deadlines are met, and the contractor's workload is efficiently managed.

What are some common challenges faced by a contractors assistant and how can they be managed effectively?

As a Contractors Assistant, one common challenge is juggling multiple tasks under tight deadlines, such as coordinating schedules, managing documentation, and communicating with suppliers and subcontractors. Staying organized and using project management tools can help prioritize tasks and ensure nothing is overlooked. Additionally, adapting to changing project needs and maintaining clear communication with the contractor and team are essential for keeping projects on track. Proactively seeking clarification when instructions are unclear and being flexible can also help manage day-to-day challenges effectively.

What is the difference between Contractors Assistant vs Construction Worker?

AspectContractors AssistantConstruction Worker
Required CredentialsHigh school diploma, basic construction safety certificationsHigh school diploma or equivalent, on-site safety training
Work EnvironmentOffice settings, job sites assisting project managersActive construction sites performing manual labor
Employer & Industry UsageConstruction firms, project management teamsConstruction companies, general contractors
Common Search & ComparisonYesNo

The Contractors Assistant primarily supports project managers and office staff, focusing on administrative and coordination tasks within construction projects. In contrast, Construction Workers perform hands-on labor at job sites. While both roles are essential in the construction industry, they differ in responsibilities, credentials, and work environment.

What are popular job titles related to Contractors Assistant jobs in Normal, IL?

For Contractors Assistant jobs in Normal, IL, the most frequently searched job titles are:

What job categories do people searching Contractors Assistant jobs in Normal, IL look for?

The top searched job categories for Contractors Assistant jobs in Normal, IL are:

What cities near Normal, IL are hiring for Contractors Assistant jobs?

Cities near Normal, IL with the most Contractors Assistant job openings:

Infographic showing various Contractors Assistant job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Administrative Assistant

Group Marketing Services

Lincoln, IL • On-site

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

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Job description

Insurance Administrative Assistant / Customer Service Representative

Group Marketing Services is seeking a detail-oriented individual to join our team. In this role, you'll support agents and clients by providing exceptional customer service, processing insurance transactions, and assisting with day-to-day administrative operations.

About Us

We are a wholesale general agency dedicated to supporting the sales and service needs of insurance agents who offer health and benefit products. As a leading producer with the National Association of Benefits and Insurance Professionals, we are committed to providing exceptional service while fostering a collaborative and supportive workplace.

Key Responsibilities

  • Process insurance quotes, new business applications, renewals, and agent contracting paperwork.
  • Answer incoming phone calls, direct calls appropriately, and provide professional, courteous assistance to clients and agents.
  • Deliver outstanding customer service by responding to inquiries, resolving billing and service issues, and maintaining positive relationships with clients, agents, and insurance carriers.
  • Support agents with quoting, policy servicing, and retention efforts.
  • Prepare correspondence, reports, and other administrative documents while maintaining accurate records and office files.
  • Assemble and distribute broker kits, marketing materials, and other communications.
  • Assist with marketing initiatives, advertising efforts, and community outreach events.
  • Coordinate with internal departments to resolve customer concerns and ensure timely follow-up.
  • Maintain accurate records of customer interactions, transactions, and policy activity.
  • Provide general administrative support and assist with special projects as needed.

What's in It for You

  • Comprehensive benefits package including medical, dental, vision, life insurance, and long-term disability coverage
  • 401(k) plan with company match and profit-sharing opportunities
  • Paid vacation and personal time off

Qualifications

  • High school diploma or GED required
  • Strong working knowledge of office technology and standard administrative procedures
  • Experience operating common office equipment
  • Previous health insurance experience is preferred but not required
  • Excellent written and verbal communication skills
  • Strong organizational skills and attention to detail
  • Ability to work independently while contributing as part of a team
  • Willingness to learn and adapt in a fast-paced environment

Job Type

  • Full-time, 35-hour workweek
  • Monday through Friday 8:30AM – 4:30PM

Salary

· $16 hourly, commensurate on experience and skill level