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Office Administrative Assistant Jobs in Normal, IL

Group Marketing Services

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Administrative Assistant

Lincoln, IL · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Insurance Administrative Assistant / Customer Service Representative Group Marketing Services is ... Strong working knowledge of office technology and standard administrative procedures * Experience ...

LKM Mowing & Landscaping

Administrative Assistant

Normal, IL

$20 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently seeking a full-time Administrative Assistant to support our administrative ... Maintain office files, supplies, and key performance indicators * Coordinate customer support ...

LifeWise Academy

Administrative Assistant

Tremont, IL · On-site

$16.75 - $22.50/hr

Two years of administrative experience in an office/church setting (preferred) * A mature personal ... * Assist the Program Director with: * Day-to-day operations of the program * Data management

WESTCARE INC

Administrative Assistant (52063)

Lincoln, IL · On-site

$15.87 - $18.75/hr

Provide administrative/secretarial support to the assistant program director/supervising clinical ... Must possess strong computer skills, to encompass all Microsoft Office applications * Excellent ...

Countryfinancial

Administrative Assistant

Bloomington, IL · On-site

$54K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

About the role Provides specialized administrative support to relieve executive, administrative, and line and staff managers of complex details and advanced administrative duties. May execute special ...

Collabera

Administrative Assistant

East Peoria, IL

$17.75 - $23.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Industry Manufacturing Work Location East Peoria, IL 61630 Job Title Administrative Assistant Duration 1 Year (Strong possibility of extension) Candidate Responsibilities: Position supports ...

State Farm

Legal Administrative Assistant

Bloomington, IL · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

Responsibilities Administrative Assistants Our Administrative Assistants provide secretarial and ... Proficient with Microsoft Office Suite or similar software with the ability to learn new or updated ...

State Farm

Legal Administrative Assistant

Bloomington, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Responsibilities Administrative Assistants Our Administrative Assistants provide secretarial and ... Proficient with Microsoft Office Suite or similar software with the ability to learn new or updated ...

BCforward

Administrative Assistant

East Peoria, IL

$17.75 - $23.75/hr

Rationalize meeting conflicts Order office supplies Manage arrangements for personnel entering /exiting the product group (seating, office equipment, supplies, badge access, etc) Manage lease car ...

O'Brien Auto Team

F&I Assistant

Normal, IL · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

F&I Assistant - Fast-Paced Administrative & Customer Service Role O'Brien Mitsubishi | Bloomington ... Previous office, administrative, banking, finance, or dealership experience is a plus-but we're ...

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All JobsOffice Administrative JobsOffice Administrative Assistant JobsOffice Administrative Assistant Jobs in Normal, IL

Office Administrative Assistant information

See Normal, IL salary details

$11

$18

$25

How much do office administrative assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for office administrative assistant in Normal, IL is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $20.67 per hour, depending on experience, location, and employer.

What is an office administrative assistant?

Office Administrative Assistants are professionals who provide support to ensure the smooth operation of an office. Their responsibilities typically include managing schedules, handling correspondence, organizing files, and assisting with various administrative tasks. They may also greet visitors, answer phones, and coordinate meetings or travel arrangements. These assistants play a key role in supporting staff and helping the office function efficiently.

What are some common challenges office administrative assistants face, and how can they effectively manage them?

Office Administrative Assistants often juggle multiple tasks simultaneously, such as managing schedules, handling correspondence, and coordinating meetings. A common challenge is prioritizing tasks under tight deadlines, which can be managed by developing strong organizational and time-management skills. Additionally, they frequently serve as a point of contact for various departments, requiring clear communication and adaptability. Building proficiency with office software and maintaining a proactive approach to problem-solving can help Office Administrative Assistants excel in their role.

What are the key skills and qualifications needed to thrive as an office administrative assistant, and why are they important?

To thrive as an Office Administrative Assistant, strong organizational skills, attention to detail, and basic office software proficiency are essential, often supported by a high school diploma or equivalent. Familiarity with tools like Microsoft Office Suite, office management systems, and sometimes scheduling or bookkeeping software is typically required. Excellent communication, multitasking, and problem-solving abilities distinguish top performers in this role. These skills ensure smooth office operations, effective support for teams, and a professional, efficient work environment.

What is the difference between Office Administrative Assistant vs Receptionist?

AspectOffice Administrative AssistantReceptionist
Primary RoleSupports office operations, manages files, schedules, and correspondenceGreets visitors, answers phones, and handles front desk duties
Required SkillsOrganizational skills, communication, basic office softwareCustomer service, communication, multitasking
Work EnvironmentOffice setting, administrative tasksFront desk, reception area
Common CertificationsAdministrative assistant certification, Microsoft Office skillsCustomer service training, basic computer skills

While both roles support office functions, an Office Administrative Assistant handles a broader range of administrative tasks behind the scenes, whereas a Receptionist primarily manages front desk duties and visitor interactions. Both positions require strong communication skills and familiarity with office software, but the Administrative Assistant often has more responsibilities related to organization and support functions.

What are the duties of an office administrative assistant?

An office administrative assistant handles tasks such as managing correspondence, scheduling appointments, organizing files, and supporting office operations. They often use office software like Microsoft Office and require strong organizational and communication skills to ensure efficient workflow.
More about Office Administrative Assistant jobs

What are popular job titles related to Office Administrative Assistant jobs in Normal, IL?

For Office Administrative Assistant jobs in Normal, IL, the most frequently searched job titles are:

What job categories do people searching Office Administrative Assistant jobs in Normal, IL look for?

The top searched job categories for Office Administrative Assistant jobs in Normal, IL are:

What cities near Normal, IL are hiring for Office Administrative Assistant jobs?

Cities near Normal, IL with the most Office Administrative Assistant job openings:

Office Administrative Assistant jobs near you
Infographic showing various Office Administrative Assistant job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Administrative Assistant

Group Marketing Services

Lincoln, IL • On-site

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

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Job description

Insurance Administrative Assistant / Customer Service Representative

Group Marketing Services is seeking a detail-oriented individual to join our team. In this role, you'll support agents and clients by providing exceptional customer service, processing insurance transactions, and assisting with day-to-day administrative operations.

About Us

We are a wholesale general agency dedicated to supporting the sales and service needs of insurance agents who offer health and benefit products. As a leading producer with the National Association of Benefits and Insurance Professionals, we are committed to providing exceptional service while fostering a collaborative and supportive workplace.

Key Responsibilities

  • Process insurance quotes, new business applications, renewals, and agent contracting paperwork.
  • Answer incoming phone calls, direct calls appropriately, and provide professional, courteous assistance to clients and agents.
  • Deliver outstanding customer service by responding to inquiries, resolving billing and service issues, and maintaining positive relationships with clients, agents, and insurance carriers.
  • Support agents with quoting, policy servicing, and retention efforts.
  • Prepare correspondence, reports, and other administrative documents while maintaining accurate records and office files.
  • Assemble and distribute broker kits, marketing materials, and other communications.
  • Assist with marketing initiatives, advertising efforts, and community outreach events.
  • Coordinate with internal departments to resolve customer concerns and ensure timely follow-up.
  • Maintain accurate records of customer interactions, transactions, and policy activity.
  • Provide general administrative support and assist with special projects as needed.

What's in It for You

  • Comprehensive benefits package including medical, dental, vision, life insurance, and long-term disability coverage
  • 401(k) plan with company match and profit-sharing opportunities
  • Paid vacation and personal time off

Qualifications

  • High school diploma or GED required
  • Strong working knowledge of office technology and standard administrative procedures
  • Experience operating common office equipment
  • Previous health insurance experience is preferred but not required
  • Excellent written and verbal communication skills
  • Strong organizational skills and attention to detail
  • Ability to work independently while contributing as part of a team
  • Willingness to learn and adapt in a fast-paced environment

Job Type

  • Full-time, 35-hour workweek
  • Monday through Friday 8:30AM – 4:30PM

Salary

· $16 hourly, commensurate on experience and skill level