Develop and maintain annual, weekly, and daily staffing and scheduling plans. * Work closely with ... Strong communication skills and experience supporting government contracts is preferred. * Bachelor ...
Develop and maintain annual, weekly, and daily staffing and scheduling plans. * Work closely with ... Strong communication skills and experience supporting government contracts is preferred. * Bachelor ...
Develop and maintain annual, weekly, and daily staffing and scheduling plans. * Work closely with ... Strong communication skills and experience supporting government contracts is preferred. * Bachelor ...
Develop and maintain annual, weekly, and daily staffing and scheduling plans. * Work closely with ... Strong communication skills and experience supporting government contracts is preferred. * Bachelor ...
Workforce Liasion III
Prestonsburg, KY · On-site
$48.17K/yr
Staff Title: Workforce Liasion III Salary Range: $$48,168.00 Contract Term Length: 12 Months ... and schedule training and community education courses based on employer, partner and regional ...
Workforce Liasion III
Prestonsburg, KY · On-site
$48.17K/yr
Staff Title: Workforce Liasion III Salary Range: $$48,168.00 Contract Term Length: 12 Months ... and schedule training and community education courses based on employer, partner and regional ...
Mission Lead GEOINT with Security Clearance
$107.20K - $141.20K/yr
... leadership and the contract workforce. This role is operationally focused and designed for a ... Shift scheduling * Mission management duties * Other taskings related to operational support, as ...
Mission Lead GEOINT with Security Clearance
$107.20K - $141.20K/yr
... leadership and the contract workforce. This role is operationally focused and designed for a ... Shift scheduling * Mission management duties * Other taskings related to operational support, as ...
Mission Lead GEOINT with Security Clearance
$96.90K - $127.60K/yr
... leadership and the contract workforce. This role is operationally focused and designed for a ... Shift scheduling * Mission management duties * Other taskings related to operational support, as ...
Mission Lead GEOINT with Security Clearance
$96.90K - $127.60K/yr
... leadership and the contract workforce. This role is operationally focused and designed for a ... Shift scheduling * Mission management duties * Other taskings related to operational support, as ...
Texas Workforce Commission connects people with careers across the state. While we are based in ... on schedule. -Coordinate with DIR STS for assigned STS contracts and solicitations providing ...
Texas Workforce Commission connects people with careers across the state. While we are based in ... on schedule. -Coordinate with DIR STS for assigned STS contracts and solicitations providing ...
Mission Lead GEOINT with Security Clearance
$93K - $122.50K/yr
... leadership and the contract workforce. This role is operationally focused and designed for a ... Shift scheduling * Mission management duties * Other taskings related to operational support, as ...
Mission Lead GEOINT with Security Clearance
$93K - $122.50K/yr
... leadership and the contract workforce. This role is operationally focused and designed for a ... Shift scheduling * Mission management duties * Other taskings related to operational support, as ...
Program Manager (Army GEOINT)
Gordon, GA · On-site
The PM will have complete oversight and administrative control over the entire contract workforce ... This participation may include providing management, technical, cost or schedule information and ...
Program Manager (Army GEOINT)
Gordon, GA · On-site
The PM will have complete oversight and administrative control over the entire contract workforce ... This participation may include providing management, technical, cost or schedule information and ...
The PM will have complete oversight and administrative control over the entire contract workforce ... This participation may include providing management, technical, cost or schedule information and ...
The PM will have complete oversight and administrative control over the entire contract workforce ... This participation may include providing management, technical, cost or schedule information and ...
Mission Lead GEOINT with Security Clearance
$93.40K - $123K/yr
... leadership and the contract workforce. This role is operationally focused and designed for a ... Shift scheduling * Mission management duties * Other taskings related to operational support, as ...
Mission Lead GEOINT with Security Clearance
$93.40K - $123K/yr
... leadership and the contract workforce. This role is operationally focused and designed for a ... Shift scheduling * Mission management duties * Other taskings related to operational support, as ...
Coordinate and facilitate interview scheduling, feedback collection, and hiring decisions * Create ... Serve as the primary liaison between the organization, agencies, and contract workforce * Monitor ...
Quick apply
Coordinate and facilitate interview scheduling, feedback collection, and hiring decisions * Create ... Serve as the primary liaison between the organization, agencies, and contract workforce * Monitor ...
Provide complete oversight and administrative control of the contract workforce while serving as ... schedules, and budgets, while addressing deviations and implementing remediation strategies.
Provide complete oversight and administrative control of the contract workforce while serving as ... schedules, and budgets, while addressing deviations and implementing remediation strategies.
The PM will have complete oversight and administrative control over the entire contract workforce ... This participation may include providing management, technical, cost or schedule information and ...
The PM will have complete oversight and administrative control over the entire contract workforce ... This participation may include providing management, technical, cost or schedule information and ...
Mission Lead GEOINT with Security Clearance
$115.90K - $152.70K/yr
... leadership and the contract workforce. This role is operationally focused and designed for a ... Shift scheduling * Mission management duties * Other taskings related to operational support, as ...
Mission Lead GEOINT with Security Clearance
$115.90K - $152.70K/yr
... leadership and the contract workforce. This role is operationally focused and designed for a ... Shift scheduling * Mission management duties * Other taskings related to operational support, as ...
Program Manager
Gordon, GA · On-site
Provide complete oversight and administrative control of the contract workforce while serving as ... schedules, and budgets, while addressing deviations and implementing remediation strategies.
Program Manager
Gordon, GA · On-site
Provide complete oversight and administrative control of the contract workforce while serving as ... schedules, and budgets, while addressing deviations and implementing remediation strategies.
Guide contract workforce: direct external/contract resources to deliver to scope, schedule, and quality standards. * Prioritize and govern releases: facilitate backlog prioritization, release ...
Guide contract workforce: direct external/contract resources to deliver to scope, schedule, and quality standards. * Prioritize and govern releases: facilitate backlog prioritization, release ...
Contract Recruiter
Canonsburg, PA · On-site
$20/hr
Contract Recruiter Impact Workforce Solutions | Canonsburg, PA Pay $20.00 per hour Weekly Pay ... Schedule is typically Monday through Friday during standard business hours, with flexibility as ...
Contract Recruiter
Canonsburg, PA · On-site
$20/hr
Contract Recruiter Impact Workforce Solutions | Canonsburg, PA Pay $20.00 per hour Weekly Pay ... Schedule is typically Monday through Friday during standard business hours, with flexibility as ...
Deputy Program Manager with Security Clearance
Augusta, GA · On-site
$109.50K/yr
... Schedule and task performance Oversight Timekeeping and timecard approval Administrative support to Mission Leads and contract workforce Expert knowledge of the intelligence cycle and the analytical ...
Deputy Program Manager with Security Clearance
Augusta, GA · On-site
$109.50K/yr
... Schedule and task performance Oversight Timekeeping and timecard approval Administrative support to Mission Leads and contract workforce Expert knowledge of the intelligence cycle and the analytical ...
Per contract requirements, this position requires US Citizenship and the ability to pass a Federal ... workforce monitoring schedules for team members to cover all hours of the business operations ...
Per contract requirements, this position requires US Citizenship and the ability to pass a Federal ... workforce monitoring schedules for team members to cover all hours of the business operations ...
Per contract requirements, this position requires US Citizenship and the ability to pass a Federal ... workforce monitoring schedules for team members to cover all hours of the business operations ...
Per contract requirements, this position requires US Citizenship and the ability to pass a Federal ... workforce monitoring schedules for team members to cover all hours of the business operations ...
Contract Workforce Scheduler information
See salary details
$14.18 - $15.65
3% of jobs
$15.65 - $17.11
7% of jobs
$17.84 is the 25th percentile. Wages below this are outliers.
$17.11 - $18.58
29% of jobs
The median wage is $19.49 / hr.
$18.58 - $20.04
17% of jobs
$20.04 - $21.50
11% of jobs
$22.50 is the 75th percentile. Wages above this are outliers.
$21.50 - $22.97
12% of jobs
$22.97 - $24.43
7% of jobs
$24.43 - $25.90
6% of jobs
$25.90 - $27.36
4% of jobs
$27.36 - $28.82
2% of jobs
$28.82 - $30.29
1% of jobs
$14
$21
$30
How much do contract workforce scheduler jobs pay per hour?
Full-time
Posted 29 days ago
Job description
Workforce and Reporting Manager
Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Workforce and Reporting Manager to support a government-contracted call center by overseeing forecasting, staffing, scheduling, and performance reporting. This role ensures efficient use of Customer Service Representatives (CSRs), meets service-level requirements, and provides accurate operational reporting to internal leadership and government program officials.
Key Responsibilities:
- Manage forecasting and staffing processes to ensure efficient, cost-effective CSR utilization.
- Develop and maintain annual, weekly, and daily staffing and scheduling plans.
- Work closely with Program Manager and Operations Manager to determine future staffing needs and balance workload across locations.
- Monitor performance against targets, identify gaps, and implement corrective actions.
- Review workforce management tools and recommend improvements to enhance accuracy and efficiency.
- Conduct ongoing assessments to improve forecasting, scheduling, and staffing processes.
- Produce and manage required reports, including:
- Daily and weekly performance reports
- Monthly invoice progress reports
- Quarterly work breakdown structure (WBS) reports
- Annual summaries
- Ad hoc and special-request reports
- Coordinate with government program officials regarding reporting requirements and status updates.
Qualifications:
- Experience in workforce management within a call center environment.
- Strong analytical skills with proficiency in Excel and reporting tools.
- Familiarity with workforce management systems (e.g. Genesys).
- Ability to interpret data, identify trends, and recommend operational improvements.
- Strong communication skills and experience supporting government contracts is preferred.
- Bachelor's degree in Business Administration, Operations Management, Statistics, Data Analytics, or a related field
Must be able to pass a federal background check going back 7 years without felonies. Must be able to pass a federal credit check.